Came out same day and did a wonderful Job getting a security…read morebox opened. Was very productive and professional during the entire visit.

These guys figured my motorcycle ignition when no one else could...even Honda! Go to these guys to…read moreguys your locks and keys.

It's wild to me that I am here writing a review about a bad experience from 10 months ago that I…read morethought was handled, but has actually come back to haunt me. In June of 2023 I called a contacted Acme through Yelp because I had filled out a "project" request. The request was to unlock a residential doorknob of a basement for a property that I managed. I spoke with Acme on the phone to set up a time for them to come out, at which time they gave me a quote for changing the lock. When the person arrived to change it (Mike), he was unable to get the lock opened and said it would have to be completely removed and replaced with a new lock (after, we were able to contact another locksmith who came out and successfully unlocked the doorknob). This was going to take the visit up to over $300 if they provided a lock. I consulted with the person I managed the property for and they wanted me to buy a lock instead of the using one Acme offered due to the price and inability to complete the job. When I informed Mike of this, he became very short and irritated, asking how long it was going to take, and was very inflexible. I once again consulted with the property manager, and due to the unprofessionalism of Mike, and how much the cost had gone up from the initial quote, he decided not to continue the service with Acme. The property owner contacted Acme, who were apologetic, stated we would not have to pay for the service, said they were "grateful" that I did not write a review of my experience. Now here we are, 10 months later and this week I receive a call from Acme. They said they were "clearing some files," found my invoice and were going to send it to me. This invoice was a $175 charge for a visit and labor fee. They also charge an additional 3% processing fee for payments after 10 days of the invoice. I was never informed of a trip fee that would be charged prior to the visit, or that it was expected to be cash on delivery of service. This is something I assumed would have been established when they gave me the quote. I can adamantly say I do not recommend Acme for locksmith services. The inflexibility of the person who came out to complete the work, the lack of transparency with the charges prior to the visit, and the fact that 10 months later they are now trying to charge me $175 speaks to the lack of integrity within the company.

Went to get lock fixed only to find that this ache at 815 Madison looks like it's permanently…read moreclosed.

I needed 2 deadbolt and handle sets installed as well as all my doors rekeyed and Alan did a…read morefantastic job at a fair price. And he did a thorough and high quality job. Alan is a professional and a very personable person. I would recommend Advance Lock Service, and Alan to anyone requiring lock services

Very responsive to phone calls, quick scheduling and showed up on time. Allen was very…read moreknowledgeable and polite, changed out doorknobs and deadbolts quickly. They do have an actual office in the Burlington/Florence area, in business there for generations. Highly recommend, reasonable too.!

Fast response excellent service...n cheapest around ....professional knew exactly the safest way inread more

Destroyed my car key fob. I bought a new one online and Magic Locksmith programmed it for my car in…read morea jiff at a rate I was very happy with. Would recommend 100%!

What can I say about these guys? I had a problem trying to…read morefind the right key. So I stopped at Crescent springs hardware where they guided me to these wonderful people. They hook me up with the right key and I got multiples at one time. I'm told that what I have is just oddball Chinese crap for a lock. And honesty goes along way with me. The gentleman at the front counter was very cordial, like to joke, and cut me my keys with no problems or issues. If you ever have a problem with a lock, or have a obscure key that no one else can find, this is where you wanna go.!!

They had the key I needed. I was in and out in 15 minutes. The key cost me 5 bucks. Other places…read morewanted 11.

They were very prompt and professional. They made and programed my car key in about 10 minutes…read more Definitely recommend!

Was trying to get a locksmith to our house for a running car that has the keys in it and after two…read morehours and no return calls from technicians I finally found The Lock Geek. They were friendly, were at our house in less than 30 minutes, and had the keys out in 10 minutes or less. The worker was super friendly and we were incredibly thankful!! Thank you lock geek!!

Great service with my car keys and key fob. I always will go back here for my lock needs . Best…read moresmall business model in the area.

needed a spare truck key and didn't feel like getting ripped off by RAM at 7x the price…read more tri-state lock was fantastic and fast. all was done why I waited.