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    Dakota Printing, Inc

    5.0 (3 reviews)

    Services - Dakota Printing, Inc

    Copymaking services

    Printing

    Poster printing

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    Richfield Printing

    Richfield Printing

    4.5
    (2 reviews)

    I am not a regular Yelper, but I had to post my first review after my latest experience…read more.. I have been using Richfield Printing for my printing needs for years. Their consistency is unmatched when it comes to quality and customer service, my two favorite things. With my latest printing request, I decided to contact a local printer instead since it was a smaller job (but still, a very important job). And the nightmare began-- with the local shops my emails were going unanswered, quotes were being delivered weeks later, and when I was finally able to get a response from someone and my product printed, I was disappointed (to say the least) with the results. I even had the local shop re-print...but round two was still not up to my admittingly high standards. So, I did what I should have done in the first place, and I contacted Richfield Printing. Mike gladly accepted my job and patiently answered my extensive questions. The job was printed the next day, and I was provided a tracking number the day after that. Two days later, the package arrived. I must say-- I was a bit nervous after the stress and negative results I'd experienced with the local printers. I opened the box and was immediately pleased with the care that went into the packaging. My product was beautifully separated, wrapped, and protected. (A very nice surprise compared to the way the previous shop had rubber-banded and thrown the product into a paper bag.) Based on the presentation, I knew what came next had to be good...and it sure was. Upon immediate glance, everything looked great...in fact, too great. I was so used to disappointment, this all seemed too good to be true. So I went back to look at every single piece, searching for error, but I found nothing. Only perfectly printed and assembled sheets of paper. Wow. With the abundance of quick-stop print shops, it's a very special thing to find a quality shop like Richfield Printing. The consistent results and care I receive as a customer will keep me coming back for a long time.

    I wanted to use a local printer and told the owner so. I did no price checking. I told him…read morespecifically what I wanted. Colored Print NOT expensive paper. Folded and address labels printed out. I did not get the flyers folded as promised and initially gave a less than favorable review. Mike the owner called me right away. We had a great discussion and he reimbursed me for the folding. I really appreciated the call and follow-up. Now I definitely would recommend! And the quality was great.

    The UPS Store

    The UPS Store

    3.4
    (5 reviews)

    Seems I'm to be the first and only review on this page at present. Unfortunately, mine will not be…read morea kind voice. My first encounter with this business was a package pickup. I'd also started shopping for a new mailbox location, and Burnsville had become a regular destination. I've always picked up on persuasion attempts and money motivation pretty quickly - particularly overly friendly voices a touch too excited - and I've hated the sound of it since I was young. I'm a branding and marketing professional now, which means I pick up on it even better these days, and it doesn't annoy me any less. It was actually why I left that day without signing on for a mailbox. After discussing with the person who'd be sharing the box, we decided that this location would be most logical. The day I went in to create my account, I met Ryan. Normally, we don't much consider our UPS representatives. Over the next several visits, however, Ryan would completely impress me with his attentiveness. I dropped by once to pick up packages and Ryan followed to my car to notify me that he'd just processed another package that'd arrived for me. On any occasion I pulled into the parking lot after that and he wasn't swamped by a line, my packages were already at the counter waiting. Even when Ryan did have a line going, he'd at times run back and have the packages ready if there was a pause when he'd need to wait for the customer to complete a process of some kind. Did I mention that he started sporting a hell of a leg injury and never let up on his quality of service? Truly, this guy was on top of it. In contrast, I'd actively avoid interacting with the owner every time he was around, stalling to let someone else go first to speak with whoever else happened to be there instead. The mailbox lapsed without my knowledge months before I dropped by to claim packages. The owner was the only person onsite and notified me of the overdue before processing my packages. He claimed I should have had a letter in my mailbox notifying me of the charge. I was holding every piece of mail from the past several months since before the lapse, and there was nothing of the sort. Rather than acknowledge this, he brushed it aside and said I should have had it. I found this as unprofessional and off-putting as his demeanor with dollar signs in his eyes the first time we met. I chose to talk to the other individual sharing the mailbox before making a decision on continuing the service, as I no longer had need of it but definitely appreciated Ryan's level of service enough that the cost didn't bother me. There was a lot going on on my end at the time with a felony assault case, and the mailbox lapse, well, lapsed. I didn't receive email reminders. As I hadn't used the address in months even before its lapse, it was certainly not at the forefront of my mind given pressing matters at hand. I don't mean that to be dismissive of my accountability. Rather, I would imagine that creating a better renewal process might alleviate these issues entirely. Weeks later, I received a call from the owner reminding me of the matter. I pass the message to the other party sharing the mailbox, as a storage unit of mine had just been broken into and had my full attention. The other party never followed up. I found out that two of my packages had ended up there months ago, before my encounter with the owner. I never received them from the owner, so I'd thought the packages had been able to be forwarded as I'd originally requested of the senders. I ended up making the hour-long trip back to the area I was never in anymore to claim them. In doing so, I asked Ryan if it was possible to keep my information on file for ease of reopening an account from afar if necessary. It would seem the owner thought this was a ploy to get out of paying charges for picking up packages without an active mailbox. His exact words as picked up by my auto-recorder that activates the moment I'm on a call: "We're not going to be played like that." Safe to say, he assumed I was asking that question as a ruse hoping to string them along to skirt the package pickup fees. I only regret running into the store with only keys in hand as was always my habit there, so I did have to run back out for my wallet for the charges I fully expected to pay before I drove the hour it took to get there and be insulted. To say I'm appalled is an understatement. I admit to having the thought that it would be interesting if my file disappears after this review. I did not expect to have to pursue a felony assault charge or have it affect my life for months on end, nor have that followed by a break-in that would throw loop and hoops my way. I don't expect others to make room for this. I do, however, very much expect professionalism and character in business services, and the atrocious manner in which this was verbally handled in front of the customer was absolutely unacceptable. Owner = 0. Ryan = 5. Unfortunate.

    This is a wonderful store! I have never had anything but excellent service. Every employee is so…read moreknowledgeable and helpful. I have my scan ready from Amazon on my phone and I'm in and out of the store so quickly with a receipt for tracking. Thank you! Thank you Burnsville UPS Store.

    Dakota Printing, Inc - copyshops - Updated July 2026

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