This Saturday, February 21st, I had a package delivered to my parcel box. When I tried using the…read morekey, it wouldn't open the box. I tried multiple times over the weekend, hoping that I'd be able to get it to open, but it didn't work. On Monday, I called and asked if someone could get it open, to that, they said they'd be able to assist me, and I thought my issues were resolved. They were not. I called multiple times again on Tuesday to get the box open, no help from the mail carrier, but I was told on the phone that someone would come over personally and help open the box. I gave the person my cell phone number and my address. No one bother to came by and help. I then called again Wednesday morning. They said that the mail carrier will be able to take my package out of my box and then leave it on my front door. When I return home from work (around 3PM), there is no package on my front step, the box still does not have a key, but the key to open the locker has been removed. I called multiple times to get some help with this and they told me that they delivered the package at 11:30. Their response to this situation is to tell me because the package on my front door is missing that someone stole it. In this neighborhood, there are multiple other homes with packages on their doorsteps and none appear to be missing. I also have never had anyone steal packages before, nor have I heard anything from my neighbors. The parcel box seems to still be locked with no key in sight (assuming no other package has been put in there), I can assure you that no one is stealing my package in my community. The lack of customer service, lack of accountability, the continuous empty promises and lack of reliability with this USPS location and the leadership running this shit show needs some serious attention. Every time I go in person to this branch, people working the counter are extremely rude. There is no redeeming quality about this place.

This is one big honking Post Office! The drive through is easy, once you get around the frontage…read moreroads. There are two rows of boxes to ease traffic, which there is a lot of at this office. Exiting is easier then getting in, but that's all Bloomington regulations so we won't blame the USPS.

I mailed a large box out of state and then got set up to mail an APO package out of the country…read more Lisa is the postal worker who helped me. She helped me fine the right box to fit my unusual gift for a service family. She was pleasant and businesslike and helped me get it all set up. I appreciated her time and effort and I felt treated like a real person and not just the next customer to get done with. Thanks Lisa!

Michelle was on time, professional, and very patient with my elderly father in law. I sell real…read moreestate and will use Michelle again!

Needed a form notarized for my retirement application. Michelle actually came to our house to do…read morethe notarization! Professional and quick.

They have not had the best interactions with our patrons. They are not the most proactive when it…read morecomes to communications.

We were highly impressed with the level of service provided by Veteran Shredding. Dave, who was…read moreassigned to help us was incredible. He was patient, thorough and made the whole process enjoyable. He went above and beyond which included providing tips for high efficiency, offered us another cart for ease of loading and even carried items from peoples cars. This level of care and service is not the norm out there. We will definitely be using them again!

Sandeep saved us! Leaving town tomorrow, my daughter needs something notarized tonight (Friday at…read more6:30 pm) and we got to the apple valley ups store and the notary was out. Simple google search, found and called Sandeep and she said "sure, come on over!" 15 minutes later... it's done.

Amazing help given on the same day! I was needing to get a birth certificate, and all the…read morepaperwork needed was a reliable notary. Wow did they come through for me!!