I took my 2 machines in, both having slight problems and both probably needing a little cleaning. First off she started out saying that she was backed up with machines and it might take a good long while to get them fixed. "so please don't start calling me every week asking me when they'll be done". I had a bad feeling but left them anyway. 2 months went by and no call - I finally called and she said she'd just had personal stuff going on and that she's trying to get caught up. (which is why she said she was backed up when I dropped them off) All total of 3 months to get them back. Paid a couple hundred to get my Bernina 1230 "fixed" - still doesn't work right. Paid the same for my Janome (that I think the timing was off on). She said she fixed the Bernina but could not figure out the fix on the Janome (but I still had to pay for fixing it, even tho it still didn't work right - but she cleaned it lol). Called someone else actually nearer to me and described the issue with the Bernina - was told easy fix and should take about a week. He said he's literally never had a Bernina 1230 that he couldn't easily fix. Also said he's heard others complain of the Dakota Sew & So. My advice, don't take your machine there, drive out of your way if you have to to find a better repair shop. read more

Cute shop with friendly staff. Not the largest shop, but a very cute collection of camping and motorhome fabric.