I just completed 10 days of rehab for a total knee replacement. I also have Lupus and RA, causing…read morerecovery to be even harder. After 10 days of intense PT and OT, I can walk on a walker, do a flight of stairs, ride a bike and generally take care of myself. The nurses were great and very caring (with the exception of 1 or 2, there's always 1) and the to therapists were amazing. They push but also take into account my personal limitations based on arthritis. The Drs were great too. I was having huge problems with pain and the Dr reaccessed the plan and made me comfortable. You really get out of it, what you put into it. This hospital really made that process easy and more effective.

Most of the staff were caring especially the therapy group. The nurses and techs need more…read moretraining. Lynette was the BEST tech, keep up the good work

Worked mostly with Susan Pressler and the PT was great! Front Desk people always helpful and…read moreprofessional. The quality of care was exceptional and I highly recommend them. Had a hip joint replacement and they helped me regain strength and motion by showing me how to do the exercises working with me and by giving me hand outs for home exercises. Still using them.

Have been helped through a couple of issues by the Pressler team, including post-surgical care and…read morewas treated with care and felt genuine empathy from the staff and therapists. While I hope I don't have need to come back once my treatment is completed, but I'd be glad to come here again.

I am still new to this state, being having difficulties to get to an ortho doc (pandemic last year…read more2019, now was how to accommodate a date for me as 1st time patient and doctor. Finally was able this year today 02.03.21, what a surprise DROVE about 20 miles and as 1st time patient was told to be 40 mins earlier and guess what!!! SO UNPROFESSIONAL NEVER CALLED TO LET ME KNOW DOCTOR CANCEL APPT WOW!!!. PLEASE DONT GO THERE Bad experience absolutely. 000000%%%%

Dr. Bell and his staff Rock! Five weeks out from surgery, and I'm back to work and doing most…read morenormal activity. If you're hurting, I highly recommend.

Great experience. Helpful staff. Doctor listens and has…read moreanswers to you concerns. Appointment kept on time.

My experience with Dr. Pandit and his staff was extremely disappointing. During my first visit, I…read morecame prepared with my blood results from my PCP, which I had already emailed to his office prior to the appointment. When Dr. Pandit came in, he asked where my thyroid and Chronic Fatigue Syndrome results were - which made it clear that neither he nor his staff had thoroughly reviewed my labs. My thyroid results were clearly included in what I sent. Despite that, I proceeded with the visit. Later that same week, I called his staff to follow up and asked them to review my blood work again. They told me they would submit a request to my PCP to get all my results, even though I had already provided them. When I checked in the following week, they said they still hadn't heard back from my PCP. By that point, I had already received my Chronic Fatigue Syndrome results and wanted to send those over as well. I repeatedly asked the staff to review my original blood work because my thyroid results were already there, but they kept brushing me off. After several calls, they finally reviewed it and admitted that my thyroid results were indeed included. I then asked them to confirm whether the Chronic Fatigue Syndrome results I was about to submit were the correct ones Dr. Pandit needed to review before my next visit -- because he had specifically mentioned that he needed to see those results before proceeding. Instead of helping, two different nursing members raised their voices at me, saying they didn't know because the doctor wasn't in. I politely asked if they could confirm with him later and get back to me, but they both said the doctor "didn't have time for that" and that I would just have to wait until my next visit. I explained that I wanted to be proactive and make sure I had all the necessary labs ready ahead of time, but they dismissed me again, saying the doctor would "probably be fine with it." When I asked if they could review the doctor's notes, they said they didn't have access to them but somehow insisted the doctor already had everything he requested - which felt dismissive, confusing, and inconsistent. The staff's tone and attitude made it clear that my health concerns were not a priority to them. If this is how the staff behaves toward patients, I can only imagine how things are handled behind the scenes with the Doctor. After reading other reviews, it now makes sense why many people have shared similar frustrations - and it's hard not to believe that this office may be buying positive reviews for marketing purposes. My health is my top priority, but it was evident that it isn't theirs. I would not recommend this office to anyone looking for a doctor or staff who truly care, communicate clearly, or take the time to review patient information properly.

Clean office. Relaxing atmosphere. Dental hygienist I had was named Michael. He was very friendly…read moreand professional. Dr Lawson was extremely pleasant and very forthcoming with the answers to my questions. She made sure I was aware of issues with my teeth and made sure I knew what I needed to to to help correct the problem. I almost never write reviews, but I really like this dental office and the staff.

Dr. Lawson is an amazing professional. Her and her staff are always pleasant and accommodating. My…read moreson & I are both patients and will not go anywhere else.

Dr Baxter is a top-notch Doctor and expert on treating Primary Immunodeficiencies. She is…read morerecommended on the IDF website and I'm so glad I made the switch to her. My previous Immunologist was unsure of how to diagnose my unusual case, but she spent lots of time with me, diagnosed me that day, and I was on IVIG treatments within weeks. Excellent communication, bedside manner and a wealth of knowledge! The office staff and nurses are all pretty great too.

Some of the nurses were really kind and helpful, but the front desk was very difficult to work for…read morewith billing. Whoever called to confirm my appointment told me the correct information about my copay, but when I showed up for the appointment, the front desk had my insurance information wrong and claimed they had no idea who called and told me the copay amount I was originally told. I knew the payment information they now had didn't look right, but when I asked them to call my provider and double check the info, they didn't call and insisted they were right. I called my provider on my own, and sure enough, the original copay info I was provided over the phone was right. It was frustrating that such a simple fix could've resolved the issue much quicker if they'd simply made a quick phone call. Also, during my appointment, Dr. Baxter be appeared to be using some sort of AI program that was recording or possibly just transcribing everything said during my appointment. I've never been to a doctor that's done that before, and I strongly believe a doctor should ask first before recording an appointment, which Dr. Baxter did not. I didn't have a horrible experience with this provider, but I'm honestly not sure why this office has such a high rating online.

We just dropped in for an initial appointment and ended up getting stem cell therapy for my…read morehusband and PRP for me for arthritis reasons... It was absolutely spectacular! Dr. Buford is very experienced and his staff was just as excellent as he is!

Dr. Buford spent time explaining the procedure during an initial consultation and ensured I…read moreunderstood what was happening when I actually received the PRP treatment. As part of the procedure, he drained my knee which was painless---unlike a previous occasion when it was drained elsewhere that was excruciatingly painful. I was overall pleased with Dr. Buford and his staff.

My precious daughter had surgery at Zale Lipshy today…read more She checked in at 5:30am, and she called me at 5:35am so we could pray together. My son-in-law (What's his name) tells me that everyone at ZL was caring and kind, and that's what I needed to hear. She's home now, and it seems like ZL was good. Thumbs up!

Zale Lipshy is better than UT Southwestern's psych ward but the whole UT Southwestern system is…read moreplagued by bureaucracy and strong arm tactics. They bully patients and family members rather than showing empathy and respect for others as you might expect in healthcare. The doctors are not generally the problem. They truly believe that the role of the staff is to act as prison guards. No need to speak to family. No need to understand the situation. If someone is in the psych ward they are there because they are a problem. Do not take a family member or friend here. Find an outpatient psych services facility with day services so your family member can come home or be with you in a hotel at night.