Had to move Mom in as her mobility was decreasing and Paul was incredibly helpful in helping make…read morequick arrangements and offer the right level of assisted care. Unlike typical elderly care centers, our family was very pleased with how caring the staff was to residents. They genuinly want to help and are not just clocking in waiting to go home. That makes a world of difference when we have to leave, knowing she's in good care.

Staff treat other staff like garbage. A new employee who's close the me told me she was wrote up…read morefor not doing a job when she wasn't supposed to be there in the first place since she wasn't scheduled! Absolutely ridiculous management! Get it together!!

Every time I have to come in, due to my knees, the doctors and physical therapists do a wonderful…read morejob...keeping me informed, and helping me get the best help they can...thank you Orthopedic Associates of Lancaster...

I am still in disbelief at the lack of care or concern displayed by Dr. Mariano & Dr. Kimmel…read more There was absolutely no thought given to how the chronic pain the patient experiences can affect their quality of life, it showed a level of heartlessness that should not exist in healthcare.

Absolutely the best team at this physical therapy office. They take great care of you and a very…read morepersonalized and professional manner.

I called UDS to see if they could help make my home easier for me to navigate since my muscle…read morewasting disease was getting worse. They sent me an Occupational therapist and a nurse to evaluate my situation. I found both Shauna and Marie to be helpful, informative and very knowledgeable. They and UDS installed railings to help me get into the house and a grab bar in the shower. They also gave me a boost seat which was needed. I'll be able to stay in my house and be safer. Thank you so much UDS !!!

WHEN my daughter was first assigned to UDS they genuinely seemed to care. NOW not so much, seems…read moreto me at this point they collect a paycheck and screw assisting anyone. 1. they did in the beginning help setup new hires, by contacting them and getting the process started and finished. NOT ANYMORE 2. they used to actively keep me posted about services and or access to services for my adult daughter, NOW you can spend 20-30 minutes going through their AUTOMATED PHONE SYSTEM and maybe get a live person. 3. Since COVID they have in my opinion been beyond USELESS. 4. I WOULD NOT RECOMMEND TO ANYONE, I will be contacting my local State Representative and COMPLAINING. 5. UNFORTUNATELY before I signed my daughter up for this service I didn't realize how MONEY HUNGRY they are. - My reasoning is quite simple 3 years later I find out that if I had gone with a NON-PROFIT organization that people I hire for my daughters care would be getting $21+ an hour. UDS lmao, these money grubers pay less than $13 an hour. (yes I could change the program I put my child in, BUT THEN she would be put on a waiting list, for who knows how long and lose all current services until she is accepted. ACCORDING TO UDS REPRESENTATIVE) -If you end up hospitalized and can't care for your child/parent YOU WILL HAVE TO JUMP THROUGH HOOPS to get them to pay for emergency/extended hours to any DIRECT CARE WORKER over 8 hours a day even though they will be caring for your child/parent 24/7 UNTIL YOU RETURN HOME, IF YOU RETURN HOME.