I have a saving account with the Yorkshire Building Society - so I find myself in here reasonably…read moreregularly. It's located right by Central Station, which makes it a lot easier to find if you're unsure of the location. (I must admit it took me a while the first time I needed to make a visit). This place is very reasonably sized, but not generally very busy. This is great as you won't have to queue for hours before you get to talk to the bank tellers. Plus, if you do have to wait for a couple of minutes, there are plenty of seats available for you to make yourself comfortable in. The staff are friendly and helpful and will get you sorted easily. I once witnessed them explaining very patiently to a Spanish man that they couldn't help him with his account because they were not the Yorkshire Bank but the Yorkshire Building society and totally separate companies. This continued despite him refusing to understand for about ten minutes. Bless. Just don't make the same mistake yourself...

I was told to come to this branch to open an account , any day in between 10 am and 4 pm Monday to…read moreFriday and to report at counter , I arrived there last Tuesday on16 May 2017 around 12 noon and reported at counter , 4 assistants were there at counter but no customers at all , just they were sitting and talking and passing time , I requested to open an account , one girl thin and small curly hair said , she can do it just now , I have to take appointment and come next day , I said I have already did it earlier and it was told to come today but that girl did not listen , I was walked out , and open account somewhere else , so inconvenience this manner and this is unacceptable , Yorkshire BS should not appoint so many counter staff like this for nothing , IMPROVE YOUR SERVICE for customers convenience , disgraceful and painful ...

This is indeed a handy, decent sized bank situated in a residential area in the South Side of…read moreGlasgow. It's big, comfortable and has the bog standard - but relatively nice - traditional Bank of Scotland decor in it; including grey speckled carpets and the like. The staff are pleasant enough and certainly seem to know their products well. This is especially clear in their questioning sales pitch for: 1) Car insurance. 2) Home insurance. 3) Building insurance. 4) Mobile phone insurance. 5) Platinum and/or Gold current accounts. I've found the best way to avoid getting tangled into long and drawn out conversations relating to the above it to make it abundantly and quickly evident that: 1) You don't have a car. 2) You've just renewed your home insurance. 3) You have to take your building insurance out through your factors. 4) You have a cheap mobile phone because you forever lose/break it. 5) You have very limited funds coming into your account regularly. Problem solved.

This branch of Bank of Scotland is really handy for me indeed, I don't really venture in a lot but…read morewhen I do the staff have always been very helpful. To be honest the only time I head to the bank is if the card machine has swallowed my card, which seems to happen to me a lot more than your average person. It's so annoying! The only downside is the fact that they try to sell you everything from credit cards to holiday insurance that you just don't want or need. They're pretty persistent though but not as bad as some other branches. It's a reasonable size and as well as general bank related queries there is a section for business banking too. This bank also hosts a card machine outside which is very handy and it doesn't charge you for transactions.

This is my branch, and so I am in here quite often…read more It's clean and tidy inside, with a comfy seating area and a reception desk facing you when you walk inside. There are a few ATM's in here as well which I like, opting for an indoor cash withdrawal wherever possible (I watch the news too much to trust people). The staff are friendly with a few in particular being super chatty whenever I am in here.

The banks have been a fairly common target for the boo-boys of late, with the big bonuses, the…read moregross mismanagement, and the fact that they nearly lost all of our money whilst simualtaneously bringing the country to it's knees, all making people just that bit less welcoming to their friendly local bank However, despite a recent infuriating mix up when HBOS mistakenly thought my card had been stolen, I can't have any complaints about them. This impressively big branch is open till 6, queues move quickly, and HBOS let me have an interest free overdraft when they could have been charging me for it. Even their telephone banking is good, as you're never kept waiting long at all. One word of warning at this branch especially. If you're male, you WILL find that in here a short skirted girl will try and sell you insurance or a credit card. If you're a girl you'll probably find a chisel-jawed male worker giving you the same spiel. They're not pushy or anything though, so it barely even registers as an annoyance.

This branch of Bank of Scotland has always been a handy one, right across from The Forge and beside…read moreThe Forge Market. I have always felt at ease here, from the day they gave me a squirrel shaped money bank as a child, to when I was given my very own chip and pin card and chequebook as a "grownup". The staff here are always very friendly and helpful, which puts the customers parting with their pennies at ease. This big airy building is cool and comfortable, scattered with comfy couches and a water cooler, to make your visit a little more pleasant. A good, reliable big bank that is easy to get to and open on Saturday mornings, which suits busy types like myself perfectly.

Spoke to Benjamin in the branch re my account. He was excellent and went out his way to help me…read more His extensive expertise sorted out any questions I had immediately. First class service and the reason I have had my account with them for decades. First class!!

This branch of the Royal Bank of Scotland is located on Sauchiehall Street, on the corner of West…read moreNile Street and next door to Schuh. It's a fairly small branch, and its cash machines are generally mobbed, especially during busy shopping times like Saturday afternoons and Thursday evenings. I think that people tend to forget that there's a Lloyds around the corner and a Bank of Scotland one block along the road. I went in ehre to open up my graduate account, since their overdraft terms are a lot more reasonable than those at my previous student bank, HSBC. It didn't take long to set up and the teller was very helpful. The bank itself as a means for withdrawing money, depositing cheques, and other routine things seems to be pretty good in general. The queues can be pretty long but since it's small there are only so many people you can cram in at once. Pretty much all you could ever want or need from a city centre bank branch.

I had the misfortune of having a mortgage with the Abbey in Helensburgh for a full 25 years…read more Thankfully it's now gone, but I still call in from time-to-time as I still have a small savings account there. Throughout those years, I always found them to be very helpful with any enquiries and generally competent in all dealings: this is more than you can say about most banks in this day and age. They're in a very prominent position at the main crossroad intersection in the town centre, so you can't park immediately outside but normally you can get a space nearby. You don't usually have to wait too long to be served inside the branch, I suppose most people do their banking online these days which helps. I understand that this branch is shortly to be re-branded as 'Santander' - hopefully they'll bring a little bit of Spanish weather to Helensburgh with them!

They just keep being nice to me... stop is guys, stop it…read more Kicking about in the city with a mind full of banking type tasks to do, you'll find me in a state of brain fog, avoiding buses, bumping into folks and generally muttering things like: 'Where does it go? How much? Do I have a pen?' These dudes almost make it simple: Make an appointment with these dudes, turn up, get taken on time and with a smile... can you ask for more? If you bank with these guys, they just make it simple. Easy.

In the small area where l grew up there was only two banks that you could go to The bank of…read morescotland or the royal bank, and most family's would stay loyal to a particular bank and to switch or move to another was not common. I banked with the bank of Scotland for over 30+ years ever since l was a kid, it was a sad day to move to a rival. The co-operative bank may not offer more interest than most places, but they sure make up with the personal touch, with most staff not even looking like bankers, with many of the staff remembering clients by first name, here l feel I'm not just a number. Definitely a bank worthy of 5 stars.

Had more exceptional service in the branch today, and thought I had to leave a review…read more I'm happy with bank of Scotland in general, but the staff at this branch are always professional, friendly and helpful without fail. They help make life admin so much easier :) Just wanted to add that at this branch customers seem to be more important- this is the second time I've been here when the branch should be closing. I always get the same friendly service, where at previous banks they'll stop letting you in in advance.