I called Dinunzio's regarding punching additional holes in my leather belt…read more I was told to come on over and they would punch the hole(s) in my belt for free. I went over and the man ( Dave?) gladly took care of my request. I also noticed that they sell Ortho-Feet shoes and will definitely buy my next pair from them.

Honestly a little disappointed after all the great reviews I heard. Took 4 pairs of boots there, 2…read moreto be stretched and 2 to be repaired. The first two I was told would not be able to be stretched, which was totally fine, and he tried and I was satisfied. He gave me tips for stretching at home which was super kind and nice! The last two, I was not so thrilled with. The first pair needed resoled, which he did. But rather than asking if I would like them conditioned, he went ahead and conditioned the boots right over the stitching. He missed spots and other spots are globbed on. There is also conditioning inside the boot, very messily. The last pair, we discussed repair and I told him I was able to get a new pair of the same boots for 60$. He told me that rather than resoling them(due to the low price of new boots), that he would just repair the stitching. Fast forward to me coming to pick the boots up, and he resoled both the pairs, disregarding our conversation. He wrote no information down as to what I wanted. So here I am, paying an extra 60$ for resoled boots when I could have just bought them brand new for the same price. Disappointed with my service.

After reading all of the glowing, 5-star reviews, I was hoping for a positive experience…read more Unfortunately, this wasn't the case. We needed a little flap of leather added to my son's baseball glove, and after researching online baseball forums, everyone said that any reputable shoe/leather repair place would be able to do it. My husband sent off a message to Contino's along with photos of what we needed, but we never received a response. We took a chance and drove to the shop with the glove and photographs. We were greeted by a pleasant woman and we explained what we wanted. Without even standing up or looking at the glove, the man beside her said, "Oh yeah....I don't deal with those." I looked surprised and he continued with, "I'd have to deconstruct the entire glove and it's too much work." And that was it. I understand that he didn't want to take on the job, but I found his response to be very short and cold, considering that our family made a special trip there because of the lack of response to our initial inquiry. We've always heard great things about Contino's but won't be taking our business there in the future. :(

Great experience, had 1 pair of dress shoes repaired and polished and another pair just polished…read more Very happy with the results. Reasonable prices and friendly service!

This once great place really disappointed. 35 bucks for breading masquerading as crabcakes is a…read moredeal breaker. Stick with sandwiches from this place. Cutting corners on what was their best offering is a teltale sign they're cutting across the board.

I brought in a pair of shoes that had a minor flaw to them. Although I was hoping to get them…read moreperfect, Farrell was honest with me and explained the drawbacks of trying to repair the shoe as it was. To me, a great business will not try to get money at all costs but rather care about their customers and their satisfaction. Although I didn't get my shoes fixed, I know where I'm taking other shoes and purses for refurbishing! Thank you Farrell!

Arthur saw the shoes which were like ballerina shoes or Capezio's. They had injection molding on…read morethe bottom of them. He said he could not resole them, but to try Camody's which I had already done. (Camody's price was twice the price of the shoes which I have never worn!)

I dropped off 2 pairs of shoes to have the heel tips replaced in early spring and I just got them…read morelast week. The gentleman behind the counter was rude. I almost fell over when he said my bill was $46. I could have bought new shoes for that price. I will not be returning.

I was recommended to this business to fix a zipper on a large suitcase that I was about to toss…read more The owner was friendly, and the price was very reasonable. It took a few days, and he did a great job.

If Mr. Byrum ever used to care about the quality of his work, he doesn't anymore. Maybe he is tired…read moreof doing this after 50 years. Maybe the quality of his work has always been bad, but he has enough customers who don't know any better. Maybe, he is incapable of recognizing how bad his work is. I recently took a pair of brand new leather boots and a pair of lightly used, clean and conditioned leather dress shoes that have satin laces to get a rubber half-sole applied. Not only was the work done extremely unprofessionally, but my boots and shoes were returned dirty and stained. The half soles on the boots are uneven. The bottom surface of the shoes was excessively and unnecessarily removed behind the half-soles on both pairs, but especially the boots. The brand new heel on one boot was even damaged on the corner! The cherry on top were the black stains left on the satin laces of the dress shoes. I can't buy replacement satin laces in the correct shade of green anywhere to match these shoes in case the stains do not come out. When I expressed my dissatisfaction and asked for a refund, I was met with denial, refusal, and responses of, "I don't give refunds, that's how I do everyone's shoes." He took no accountability. He charged me $130. I would not bring anything that you care about here, unless you want to pay to have your possessions mistreated. If he can't respect your shoes, he can't respect others or even himself. Sad.