My update after posting my first review 5 days ago. I suggest you do back flips, lay on your back,…read moresides, and stomach before purchasing from this company! I order my mattress in December because it was out of stock. No problem. I was told mattress will arrive January 27, 2023. My husband randomly suggested on my birthday January11th let's just see if the mattress was in and it was. Matress was delivered Sunday the 15th. When it was brought in the house one side was full of muddy snow as if it was drug. We cleaned it and set up the bed ourselves. 1st night ok then I started waking up to excruciating hip/back pain. After day 6 and went in and complained (Jan 21st) I was told it was too soon to be complaining but STEVE said he'll see what he could do. He'll reach out to his supervisor and call me back. Never heard from him. 3 visits later still no call of help. Sunday Feb 12th Steve called saying, "I got your message you left yesterday and I can help." He saw my husband message my husband wrote on yellow paper 2 Friday's ago cause he helped another customer using his note to write on the back. After you purchase the bed and it causes you pain or discomfort they charge you 10% of the cost of the mattress, delivery fee of $50-$100, and a restock fee of $97, plus whatever the difference is of the mattress you choose. I WILL NOT INVEST IN ANY PLACE THAT DOESN'T TRY TO MAKE THE CUSTOMER HAPPY!!!! I bought a mattress pad outside of mattress firm and now I'm getting peaceful sleep without pain. Don't let the smiles and service fool you. You're the enemy at the end. No matter how nice you are its all about the money. Listen, shop somewhere else. It's not worth the headache. I also found out a coworker experienced the pain after purchase, a family member, and a client that came to my job

The great thing about this store is how well organized it is. It is all sorted by color, in which…read moreeach of the four colors represents a different "firmness" or style of mattress. This made things very easy, as it allows to you almost instantly rule out 75% of the store. Another plus side is the selection. They have so many different types of mattress, that I'm sure anyone could find what they need here. They have them all from the very expensive tempurpedic mattresses all the way to the other end of the spectrum. What was very annoying is that, even though we clearly stated that we were not interested in the temperpedic mattress (very out of our price range), we were constantly being told about how awesome it was. This went on for the majority of our visit in the store, which was roughly 45 minutes to an hour. Every mattress we tried was being compared to the tempurpedic mattress, which we could have cared less about. We appreciated the help from the associate, but it was way too high pressure for our liking. We were not allowed to freely look around the store after we found what style we wanted. Instead, the associate followed our every step and "educated" us on what we need, which allowed us very little time to discuss what we wanted without being interrupted. We did shop around at other stores afterwards and ultimately ended up back at mattress firm to buy our mattress because they easily had the best deal on the mattress we wanted. This was a definite plus! While we were checking out, our salesman tried pretty hard to convince us to buy a mattress cover which costs over $100. We did not decide to get the mattress cover because we knew we could find it much cheaper (which we did on amazon. Basically the same cover, but $75 dollars cheaper with a 10 year warranty). His last sales pitch for the mattress cover was to tell us that it will not only protect your mattress, but that it will also reduce the amount of "eye boogers" you have. To try to convince us, he told us that "eye boogers" are actually the FECES FROM MICROSCOPIC ORGANISMS. This did not sound realistic to me, so I did my research and found that that is actually not completely true. If you get the same "pitch" and are curious, look at the link here: http://www.nbcnews.com/health/body-odd/are-yours-crusty-or-wet-truth-behind-eye-boogers-ew-f1C6437167 This just seems like an odd approach to trying to get me to spend my money on an overpriced, final sale item.

Peerless Mattress is the best place to buy your mattress! I have bought 6 mattresses and am always…read morehappy with the service in helping select my mattress and the delivery as well. Logan and John both helped us and allowed us to lay on the mattress in the store for as long as we would like. Delivery came just as promised and the delivery men brought the mattress in and also told us a bit about taking care of the mattress. Everyone at Peerless has knowledge of the products they sell. I am very happy with purchasing a Michigan Made product once again.

We had a great experience with Peerless Mattress Co. From the moment I walked in, the staff was…read morefriendly, knowledgeable, and genuinely interested in helping me find the right mattress--not just making a sale. They took the time to understand my preferences and guided me through different options without any pressure.

My first time buying a whole new bed and extra matress the sales rep Lionel at the Bay City store…read morewas wonderful and made bed shopping fun as he took the time to help and explian everything to me..As for the delivery it was on time and they were nice but thier was NO red carpert NOR red booties like advertising posters claims..They were in a hurry for me to x boxes and i couldnt read the fine print very well next to them as i signed them ..I guess its a lesson learned on my part with the sigining of the delivery papers..Everything else was prefect as far as in store shopping..Took pic of my new bed but not of extra matress and 2 protection covers..

While we have not yet purchased a mattress because we are waiting for a previous online mattress…read morepurchase to be refunded, and because my husband and I are struggling with being two very different types of sleepers, I can attest to the large selection of mattresses available to try out. And I can unequivocally recommend Lionel as a salesman. He was friendly, knowledgeable, and attentive, but never hovering or high pressure. If/when we are going to purchase a new mattress, it will be from him.

Larry is AWESOME. He stands by his beds. They go out of their way to make sure you are happy with…read moreyour purchase. The beds have great warranties & good prices. His delivery is quick! No waiting for 2 weeks like art van. I like that if I have a issue I can speak directly to the owner. I will never buy another bed anywhere else!

From the owner: Sleep By The Bay is a family owned and operated business. Our store carries lots of brand name home…read morefurnishings. Featuring more styles, name brands and furniture groupings than you can imagine. With knowledgeable, friendly personnel to assist you. We have two great locations one in East Tawas, MI & Mattress Warehouse in Flint Michigan.

Purchased both of our guest beds from here. Service was great. The owner was very personable. Great…read morevalue for the beds with basic easy to assemble frames.

Chris was SO helpful in assisting me in locating a mattress for a friend of mine. She has many…read moredisabilities and doesn't drive but desperately needed a new mattress. Chris helped us find one she could afford and she is beyond excited to have this new mattress. She calls me every other day to tell me how well she's sleeping and how much she appreciates her new mattress. Thanks for your help Chris!!!!

Very nice interaction with the company. Was so easy ordering online. They followed up after…read moreordering to verify my measurements and explained the whole process. Highly recommend this company if u need to get a certain size mattress. Excellent service

We restored a bed from the early 1800's and didn't think about it being an odd size until we were…read moredone. We checked and called a lot of different places with the same answer ," Sorry no". When I called MDM I expected the same, but instead got a yes we can do that. After a few phone conversations and e-mails, double checking the measurements we have one very happy daughter. Thank you.