After being told we could return $200 worth of brand new, unworn skates within 14 days, we found…read morethat only exchanges are allowed. No exceptions, no matter the misinformation provided at the time of the sale. It was no skin off their hides to play along, but not a chance. Be warned. It's actually the Figure 8 mystery room. You have to make sure you read all the little signs so that, no matter what staff tell you, you know what the rules are.

Although they have lots of stock, and some of the staff are knowledgeable and helpful, they were…read morecareless about after service, leaving out the skate guards we paid for. We called about it and got the "Manager", who was nasty and implied we were lying. The phone was on speaker and a friend who overheard this could not believe how aggressive and unpleasant he was. Have shopped there and recommended them for decades. No longer.

Worst customer service ever. I placed an order months ago and some items are missing. Contacted…read moreCassie many, many times via email and would like to get my refund back. Never heard back from. Then the shop sent me wrong items. I will be reporting this to my bank. This is unacceptable. Do not buy anything from this shop.

I have to agree with the other reviewer, this is the worst company I've ever dealt with for dance…read moreand skating wear! They give incorrect timeframes for shipping, with no apologies, act like we the consumer are the problem. I ordered two pairs of tights on 3/24/26, and was told it would be one week for processing. It is now 4/17/26 and still no tights, and one of the excuses i got along the way was that the package was "misrouted". What a joke. And yes, i agree with the other reviewer that Cassie is rude. Nothing is ever her fault. I'm glad I'm not the only one getting treated this way!!

Great value, pretty good service overall, so I would come back here, and I ended up buying more…read morethan I expected. I found this a really solid choice and I would recommend it.

Decathlon is a Sporting Goods store from France. This location recently opened and is the first in…read moreOttawa. In fact, Decathlon only opened its first store in Canada last year (2018) in Brossard, QC. Their prices are fairly low and all their items are their own branded stuff, so don't go expecting any Adidas, Nike, or Under Armour, lol. I see it as sort of the Ikea of sporting goods. They had really cheap sportswear. I saw shirts and shorts going for $5-7. Obviously, they had clothes that cost more as well. They had lots of inexpensive yoga and weight lifting accessories too. They had lots of sporting equipment like skis, bikes, rackets, hockey sticks, basketball nets, etc. The store is really big, brightly lit and well organized. There's a cafe inside run by Think Lunch. From what I saw, selection was limited and on the pricey side. There's an indoor basketball court in the store, and a friend of mine told me that if you sign up for their membership, which is free, you can book their court for free. I don't play basketball, but if you do, you have a free place to play year-round, which is pretty cool. The store is in a big strip mall. It's right next to Giant Tiger and will be next to Adonis, which is being built at the time of the writing of this review. Same strip mall as Food Basics, Dollar Tree and Party City. Lots of free parking.

I absolutely love Cumbrae Dance so much. I am a student at Cumbrae, and I find all the teachers and…read morerecital volunteers are very nice and helpful. Even with just three studios, so many different classes are offered. Classes are discounted when you sign up for more which I find is a big thing for most studios and parents looking for affordable dance classes. There are never any conflicts and dancers are always making new, unexpected friends.

Amazing school and teachers. My daughter has been at the school for 9 years and going to Cumbrae is…read morethe favourite part of her day!

A shoutout to the store manager for taking a return without a receipt. Fortunately he was able to…read morefind the transaction based on the date and amount on my credit card transaction. It would have been 5 stars if not for the cumbersome way the Columbia POS system tracks sales. Why not have a way of quickly locating purchases by scanning the card used?

From the owner: Our Columbia factory store is located in Ottawa, Ontario at Tanger Outlets Ottawa. We carry…read moreinnovative outerwear, sportswear, footwear, and accessories for outdoor enthusiasts of all levels. Stop by our outlet store before you take on your next adventure this fall and winter. We have men's and women's winter boots, winter jackets, beanies, and rain jackets to keep you warm this season. Whether camping at Gatineau Park, cross-country skiing the Rideau Winter Trail, tobogganing at Greenbelt, or downhill skiing at Camp Fortune, we have the equipment to fuel your outdoor thrills. Shop our large inventory of performance products that will keep you warm, dry, cool, and protected year-round.

ok store, prices are reasonable, not cheaper or more expansive than any other sports store…read more Only problem is, the merchandise is so all over the place, if dont get help it's hard to find what your looking for.