We had finally decided to renovate our condo and had no idea what we wanted. In comes Brad and…read moreKendra to the rescue! They were very thorough and had a lot of reference material we could look at to help us narrow in on our vision. Both Brad and Kendra asked us a lot of questions of what we were looking to achieve and through our input were able to come up with a final look we were absolutely thrilled with! They were very responsive and quick to follow up and came up with multiple alternate ideas when we were unsure about something. Overall we were most happy with the design and color choices that perfectly matched what we had pictured in the back of our minds. They are very flexible whether you're a person who love every minutia of choice or want to throw caution to the wind and let them use their imagination to come up with a design! We would strongly recommend them if you want a unique design or vision that has yet to be discovered!

I was overwhelmed at the prospect of staring at paint chips and second guessing my selections…read more Brad came in and did a walk through on short notice. He accounted for the flooring, direction of light and our existing furniture and transformed our dated home with his paint selections. His picks were spot on. He followed up and communicated with us impeccably. Save yourself the headache and let his eye do the work!

Fantastic! I have been to the store numerous times. I have purchased a number of items at the store…read moreranging from gifts for family to items for decorating my own home. I've had the pleasure of attending a few events that have been hosted at their location in Fort Point. The Barbara Lynch dinner a few months ago was incredible. If you have an opportunity go check out this store, the owners are fantastic, friendly and very helpful. If your decorating your home or need some good ideas for a gift this a great place to visit.

This place is so cool! They have some really nice art and a great selection of home decor. My…read morewife and I were looking specifically for an Ork Poster which is a neat neighborhood map of Boston. On the Ork website we saw that Twelve Chairs stocks the posters so we went down there to see what they look like in person. We talked to one of the co-owners and she was nice and very knowledgeable. We purchased the Ork Poster and we will definitely be back for more home stuff. The space they are in is awesome. It's like an old warehouse/loft that they converted into a really great show room for all of their furniture and homey knickknacks. You've got to check this place out.

Admittedly this was over 5 years ago and she has been successful since, but Dee came into my home…read moreglanced around, plopped down on a chair and told me she could never stay home with her kids like I was doing at the time with mine. She didn't ask me questions about what I was looking for, was condescending and brusque. Not that it should matter, but there weren't any children running around and the house was put together and clean. I had a large budget in her same zip code, but she made it clear that she did not need my business ( or feel it was appropriate to withhold her thoughts on sahms).

Don't call this firm as they require job/price minimums. They won't even bother to call you back if…read moreit sounds like your budget is not min 50k. I'm sure that your company started out doing smaller jobs to build your business. Terrat Elms shows a complete lack of interest if they don't see big $ signs. Unfortunate for you, the project we called your office for was just a start. We were looking initially for interior design to see how you did. We are then interested in a full bath & kitchen demo. We will be sure to spread the word about our horrible experience here. Do yourself a favor and steer clear of this firm!! I wish that Yelp would institute a "0" star rating. This would definitely get that one.

Mark designed my South End loft and it was GORGEOUS! I had failed miserably at trying to design it…read moremyself. Mark made my loft a home! I fully recommend Mark and his impeccable taste!

Mark Allen is a young, upcoming designer who is located in Boston. His designs are fresh,…read moreinnovative, and cost effective. He is a personable man who always considers the client's needs when designing for them. He is adept at a variety of design styles, from traditional to contemporary. What distinguishes Mark from other designers is his drive, which enables him to satisfy his customer's needs in a timely and efficient manner. When Mark designed my space, he was able to incorporate my favorite pieces with new purchases in a cohesive manner, blending them as if they had always been together. I was completely satisfied with the work he did for me and would wholeheartedly recommend him to others

I needed help for a modest kitchen renovation: new flooring and countertops, with a limited budget…read morefor design help. Rosita provided exactly what I needed. We met at a flooring store where she helped me select a small number of options that she thought would work with the existing cabinets and walls, then headed to a countertop store to find options that would work with the floor samples. I then took the samples home to see them in place, which clarified what looked best in the space. Rosita did exactly what I needed: provided the guidance to get me past the paralysis of being overwhelmed by too many choices, plus pointing me to some good floor and countertop retailers. She was great about working within my small budget, but stands ready to provide more help if needed.

Heidi provided excellent service. She was pleasant and helpful every step of the way. She made…read moremany recommendations that we implemented. I would recommend her service whole heartedly.

I selected 3 Day Blinds for the blinds in my new home in Andover. Connie Ray came out on a…read moreSaturday to measure and go through all the options with me. She did a great job and was very thorough. Connie was also able to arrange for the installation to be done on a Saturday right after I moved into the house which made things very easy for me. The installation team arrived on time, worked quickly and cleaned up after themselves. I was very impressed with the great job that they did. Overall, I am thrilled with my new blinds and how quickly it all came together.

New blinds and the string broke and they made me pay for them to come fix it. Made to break so…read morethey could make extra money and back when I ordered them it was weeks not 3 days. Do not recommend

Jon Hattaway of MJ Berries Design ordered some vintage pieces from my small business, which were…read moredelivered to him safely and successfully. We had exchanged emails about the shipping timeline, and everything went normally with his order. He then cut off communication as soon as he received the items, opened a chargeback with his bank, and refused any communication about what the issue could possibly be. As a small business, a chargeback for a large order is devastating, and his refusal to communicate and his execution of what is clearly a scheme to get expensive pieces for free is disgusting and fraudulent. Clients and business beware - do not work with this company and do not work with Jon Hattaway.

From the owner: Interior Designread more

Awful company - cheats and liars. During Covid we hired them to work on a project . The design…read morewouldn't even fit our house from a structural standpoint. They did no research at all. They gave us napkin drawings and billed us thousands for a pretend design that couldn't even be used. These people are scam artists. Do not use them !!!! Terrible business people , extremely disappointing. Buyer beware ! Very disappointing that they take advantage of clients during these trying times.

We had a very negative experience with them. We fired them…read more As a couple, we found the process to be awkward: the architects, with Treff LaFleche as the main contact person, didn't listen to many of our wishes and instead kept pushing certain features that we repeatedly said we didn't want. We also found the billing rates and hours to be very high. We even had almost comical arguments about the size of the project with many discussions about gross vs. livable space, even though all that was stipulated in the contract, and we had thoroughly scoped the anticipated cost of the project. After my wife became frustrated and then sketched out on her own what she wanted, we realized that we had the wrong architect. He was designing a house that he wanted vs. what we wanted. So, just after we fired Treff, we both felt incredibly relieved. He was imperious and didn't want to listen to us. Later, we learned that a friend of ours decided not to work with LDa; she said that Treff seemed very distracted. We later found a new architect, who proved to be amazing: very responsive, an open and positive attitude, listened carefully to us, and billed us at very "fair" rates and hours. We got the design we wanted, almost zero heartburn, and at a fraction of the cost of LDa. His name is Tim Blanchard. If you call him, feel free to mention my name. Edit, April 2017: 1. A few Yelpers contacted me, also lodging negative experiences with LDa. Here is a DM from one: "I can't remember whom we talked to, we kept being pushed around." Yup, they're pushy. 2. Please note that Houzz reviews are a sham. The vendor must approve them. Mine was never approved. 3. LDa's Facebook reviews are thin: They comprise of me, a photographer whom they hire, and some random users.

Some great work however the devil can be in the details. This firm has been known to overlook…read morefinishing touches hang mirrors off center, chipped furniture, ect. Also must check hidden details such as rug pads and such and make sure they are straight if something is damaged make sure you find it right away or they will blame someone else.

I'd always been afraid to stop in and use their internet cafe. The idea of working in an Apple…read morerepair place intimidated me a bit. But when the latch on my laptop busted, I finally stopped in. I opted to drop in here instead of making an appointment or waiting on line at the Apple Store. (I'd already stumped the Genius Bar with a problem with my iPod Touch, so I wasn't eager to wait in line for a dead end again.) There was no wait. I explained my problem, paid the $30 bench fee, and was told I'd get a call from a tech in one or two business days. Got a call the next day, explaining that they'd fixed the problem quickly and that my computer was ready for pickup! No additional fee, no long wait time. Sure, my issue was a simple one. But at other places, it might have sat on a shelf for a while before anyone had time to look at it. I'm completely satisfied with quick turnaround and courteous service. Wish I'd used the internet cafe now...

Often I'll dip out from tiresome shopping by plugging into this portal to the metaverse on Newbury…read moreStreet. They have a free wi-fi network that also covers Sonsie, BAC, Trident and a few others. If you didn't bring your compie along, they've got half a dozen Macs to play around on. The small, light blue space is somehow airy and comfortable. They have a few beverages, but are no cafe by any means. I speculate that being an authorized Apple repair center actually pays the bills and the other stuff is just to have the distraction of people and have some sort of human contact. They also sell basic Mac accessories. Can't say much about their repairs, but the staff that I've interacted with are pleasant college kids who play non-offensive music, so work can be done. By the time you reach this end of Newbury it's a nice respite from the heat and weariness and an easy alternative to my couch-cum-office.