My husband and I had the crew from Brian's heating and cooling out to replace out heating and…read morecooling system along with moving the heating unit to a completely different room. I was very pleased not only with their work ethic but also with their willingness to fix issues that were done incorrectly by contractors before them. I am not extremely mechanically inclined but the technician Adam was patient with my questions and went out of his way to explain things to me. Overall this was the best experience we have ever had with any contractor we have had complete work in our home. Sherry and Stephen Titzer

It's really hard to find good solid reliable companies that practice the old-school type business…read morestrategies (honesty integrity and professionalism). It all started by contacting them to get a simple quote their were on time and their price was very competitive. The most impressive part was that Kevin was very patient and extremely knowledgeable about the work that he was quoting and explained step-by-step exactly what he will be doing. After receiving several bids, I went ahead and asked for a quick start and they jumped on the working mediately and finished up in one day! I even had to step out and told Kevin I would be right back and had another contractor show up and Kevin was nice enough to let the contractor know what I needed done since I was not present, this is called going above and beyond! Do not waste your time shopping around, trying to cut corners, go with a credible company that knows what they're doing, experienced and the price was respectful. I am happy! Oh before I forget, after the installation there was a small issue that was a concern, they immediately addressed it and were there right away! This to me was impressive because they back up their word on service!!!!! Thank you Brian Schmitt and crew!

Outrageously over-priced for HVAC replacement. They do a sales-pitch like that of a bad used car…read moresalesperson. I strongly recommend replacing your system with a different company. We chose Baylor's HVAC instead for less than 1/2 the cost of Brackett plus we got a Carrier system vs unknown (to us) Daikin system.

We had Brackett install a Generac generator for my mother-in-law's house. It was not an easy…read moreproject since the gas meter was at one end of the house and the electric was at the other end of the house. They did an EXCELLENT job on the project and a very reasonable price. They were professional to work with on the project and completed it quickly. We are all very pleased that we chose Brackett for this project and would use them again without hesitation. Don Minton

They never showed up when when the appointment was maid i asked them to call my wife since I…read moreworked, they never called and havent heard a word from them since

Tyler Conley did such a good job in diagnosing and fixing my mom's furnace problem. He was on time…read morefor the appointment, had the problem diagnosed quickly, and had the equipment with him to fix the problem. He was friendly and ensured the billing was correct with the office before we paid it. We have been using J. E. Shekell for over 30 years, and plan to continue having them continue to service our electrical and HVAC needs in the future.

Poor customer service and very rude. They told us that the appointment time was 12:00 PM - 2:00 PM…read moreand that they'd call 30 minutes before. They called at 11:40 AM and said theyd be there at 12:00 PM. I got out to greet them at 12:02 PM and the driver waved at me as he drove off. He waited 2 minutes. When I called the office at 12:03 PM, they said the driver was already at another job.

Based on reviews, we had a n issue with our A/C not kicking on I contacted them through their…read morewebsite the night before and was informed they would contact us in the next to schedule. I was surprised when in minutes I received a call and scheduled a the following day for repair. the tech came the following day and found the issue and performed the repair. Small hiccups in communication but all in all, will definitely be a repeat customer.