bad manner/ bad customer service…read more downtown Fredericton is fairly busy. with the construction that is always going on and parking being scarss as is ( paid parking included ). I did pull into the 1 car parking lot making my car #2 at 3pm in the after noon on a Thursday for the lady SWEEPING salt off the entrence for her to have something to do with her paid hour of work. She informed me that I could not park there not even know what kind of arenas I had to run let alone what order I was going to do them in. Either way I obliged to her you can't just park there. yes your right. I can absolutely make my purchase before I go somewheres else. parking lot is absolutely empty and I even parked out of the way beside the car that was across the parking lot from the door entrance. After making a 10 dollar purchase this lady still insisted I could not leave my car on the EMPTY parking lot. Leaving me to say to the manager we can consider this 10 dollar purchase I I just made my parking fee or I can return this and go park my car somewhere else you are now arguing with a customer.. his response was that's my call. ok I'm not a paying customer and your still threading to tow my car? yes I understand you do not park at another place of business and just walk away I however need water softener salt which made that the perfect location to park my car and run the Arends I needs to run. it's 310 they close at 5 on a -23 winter day. I don't think my 1 car being across the parking lot was going to make or break them after I made a purchase. just bad manners. rude. and unfeiendly

This is one of those stores struggling to exist against the huge corporate stores of International…read moresize and/or Canadian corporate monopolies. This store had "everything" you could imagine and stocked here and there, up and down different isle. One of the odder purchases was flame coloring packets, which we thought was a dud because it didn't produce a rainbow of colors as suggested...and then 10 minutes after putting it in, the flames danced a blue and green. Would definitely stop back in to help this mom & pop type of business with everything.

Worst customer service. DO NOT pay for your furniture upfront. They did not follow through. My…read moremattress did not arrive on my move in day as scheduled but over TWO weeks later. I wouldve gone and goteen my money back but its quite difficult without a car. When they finally did get the mattress in stock they did NOT call me. I called them and they told me i would have to pay even more money for delivery. Even though it was supposed to arrive with our other furniture on move in day. They NEVER call back when they say they will. Like i said, worst customer service. The prices are not worth the struggle. Make sure they have what you want in stock.

Every time I walk into this place it's like a reminder of why it's great to live in Fredericton…read more The staff are friendly, helpful, and always eager to give you an EXCELLENT drink recommendation. They're always able to answer my many rambling questions about tea (they have SO many beautiful teas for purchase), and they serve up the best coffee roasts in the city! While you're enjoying a hot cup of goodness, you can browse the incredible custom furniture, unique home products, and locally made goods. I'm always glad I stopped in! As an added bonus- they have a handsome store dog named Cooper, so even if you don't like specialty drinks or funky products, he makes a visit TOTALLY necessary if you're in the area.

This is my coffee shop, love the chats, gifts and you've gotta try the "bad ass" soap.read more

Today I called the brick to get some information on a love seat I wanted to purchase. I spoke with…read moreAaron W at the Woodstock location. He was amazing. He helped me navigate the online purchase, set up delivery schedule and was very kind. I'm excited to get my new love seat in a couple of weeks! Thanks for the wonderful customer service Aaron! D. Irwin

Two years ago we purchased a King size adjustable bed with Temperpedic mattresses. We were very…read morehappy with the service in store and totally satisfied with the product. Highly recommended.