In April 2023, I purchased "Sentier Modern Rectangular Dining Table" from them. After 3 months,…read morewhen I was sitting at the table, one of the table legs came unglued and fell off. Luckily, no one was hurt. At that time, I thought it was a random episode. And the store replaced the table. By the way, when their representative picked up the table, the second leg fell off. I enjoyed this replaced table for another 3 months. And guess what? This happened again - one of the legs came unglued and fell off. This is definitely not a random episode, but rather a manufacturing defect. I emailed them a complaint and received no response. After the reminder got the same result. I was then fortunate to reach out Daniel (owner) by phone and he promised to give feedback after discussing the case with manufacturer. Of course, he didn't forget to mention that this was the first time they had faced such a complaint about this "luxury" table. He even assumed that I could somehow use this table for more than just eating. It was the second half of October when I spoke with him. More than a month has passed since then, and there is no feedback. After the rare occasions when I managed to get through and talk to the store's employees, I was told that Daniel would call me back, but the result was the same - nothing. I strongly recommend not doing business with them and buying anything from them due to terrible quality, worse client service, and potentially dangerous products. They are interested in you until you buy something. But if you have problems with their furniture, they will ignore you.

Great Furniture and amazing staff! Great store with amazing…read moreprices! Would a hundred percent recommend!

Worst customer service. DO NOT pay for your furniture upfront. They did not follow through. My…read moremattress did not arrive on my move in day as scheduled but over TWO weeks later. I wouldve gone and goteen my money back but its quite difficult without a car. When they finally did get the mattress in stock they did NOT call me. I called them and they told me i would have to pay even more money for delivery. Even though it was supposed to arrive with our other furniture on move in day. They NEVER call back when they say they will. Like i said, worst customer service. The prices are not worth the struggle. Make sure they have what you want in stock.

Every time I walk into this place it's like a reminder of why it's great to live in Fredericton…read more The staff are friendly, helpful, and always eager to give you an EXCELLENT drink recommendation. They're always able to answer my many rambling questions about tea (they have SO many beautiful teas for purchase), and they serve up the best coffee roasts in the city! While you're enjoying a hot cup of goodness, you can browse the incredible custom furniture, unique home products, and locally made goods. I'm always glad I stopped in! As an added bonus- they have a handsome store dog named Cooper, so even if you don't like specialty drinks or funky products, he makes a visit TOTALLY necessary if you're in the area.

This is my coffee shop, love the chats, gifts and you've gotta try the "bad ass" soap.read more

Today I called the brick to get some information on a love seat I wanted to purchase. I spoke with…read moreAaron W at the Woodstock location. He was amazing. He helped me navigate the online purchase, set up delivery schedule and was very kind. I'm excited to get my new love seat in a couple of weeks! Thanks for the wonderful customer service Aaron! D. Irwin

Ordered building supplies for projects. Was asked to choose delivery date and time…read more Morning delivery for Wednesday. 430pm Wednesday nothing came. Called the centre and they got someone from south side to call back. "We changed your delivery date," was the answer. But no one called to inform me? "Well, we only deliver to Stanley on Thursday. But I guarantee you'll have it Thursday morning!" Thursday morning has come and gone. Called back to the centre and now they have to contact South Side to find out when they are planning to deliver... Don't offer delivery if you can't do the job.

These folks are friendly and helpful. I appreciate the customer service I've received at the…read moreNorthside location, as well as the South side!