The team here is truly professional and genuine about doing what's in the best interest of their…read morecustomers, and I'm excited to be part of it. If you're thinking about shopping your home & auto insurance, seeking life insurance, mortgage protection, medicare policies, or retirement/investment solutions, let me know. I'd love to help.

NEW State Farm Agent Bradley Cooper has the worst run State Farm office that I have encountered in…read more50 years with State Farm Auto Insurance. Bradley is totally unavailable to speak to a lifetime customer any day of any week. I switched agents today. I was with this particular State Farm branch for 24 years with Ron Green who was excellent! Ron retired and sold this agency to Bradley who has Zero interest in his customers! His staff is not trained properly. I predict this agency will close. I have never in 50 years complained about State Farm.

Phil and his staff are true professionals. Great people & great insurance products. If you are in…read morethe Sandy Springs area, you will get great service from Phil and his team. I highly recommend them.

Very impressive customer service! I was referred to this group and they took a great deal of care…read morein explaining the process, detailing exactly what each item on the forms meant as well as other very important information that fit my situation. I'm very grateful for them.

Shayne Rowe was the agent I was dealing with. He was very helpful and knowledgeable. Would…read morerecommend him.

Shayne is great! He answered all of my questions I had regarding life insurance policy options. Ask…read morefor him when you call, he knows his stuff.

Mark Pritchard State Farm: A Complete Lack of Accountability & Customer Service…read more My experience with Mark Pritchard's State Farm office has been nothing short of frustrating and disappointing. Their lack of communication and failure to properly manage my policy has caused unnecessary stress, financial burden, and even left my son stranded on Interstate 75 due to their negligence. When I added a new car to my policy, I was quoted one rate, only for it to later increase with no clear explanation. On top of that, Marcia failed to update my defensive driving course, which directly affected my rate. They repeatedly claimed they never received the certificate, but when I checked my records, I found the email where it had been sent directly to Marcia's email address--meaning the mistake was entirely on their end. This was just the beginning of a series of careless errors. My payment was not properly posted, which ultimately led to my insurance being canceled--something I only discovered because I took the initiative to follow up. Because of their failure to communicate, my son was left stranded on I-75, and when I attempted to get a tow, I was told there was no active insurance. I had to pay out of pocket for the tow, and while they eventually reimbursed me, it took weeks--an issue that never should have happened in the first place. In an attempt to rectify the situation, Jennifer assured me she would call me back, but after a week of waiting, I had to reach out again. She then told me she thought Mark was supposed to call me--but he never did. Now, I'm being told that my insurance is over $700, despite Mark himself telling me on December 18 that it would only be $500+. The constant miscommunication and lack of accountability make it feel like I was rushed just to get my money, with no regard for accuracy or proper service. Looking back, I should have known better. Two years ago, Mark's office claimed they could insure my daughter's 2019 Kia, only to drop her coverage after a month or two, saying they couldn't insure it anymore. This kind of backtracking and incompetence seems to be a pattern. State Farm should be ashamed to have this office representing their name. If you value honesty, reliability, and proper customer service, avoid Mark Pritchard State Farm at all costs.

This is hands down the worst customer service I have ever experienced. This man Mark Pritchard…read moreyelled at me, told me I could only speak to him since this was "his" business and he was the owner, and on top of all that he told to CANCEL my policy with State Farm and then proceeded to hang up on me. If you currently have State Farm I highly urge you to change agents, and if you're considering them, DONT! They will not treat you well and will give you a ton of problems each month!

They work quickly and are thorough!! Very helpful when I needed assistance transferring insurance…read morefrom one state to another.

Nothing but praises for the entire team at Derrick Morrow's…read moreoffice! Professional, courteous, and knowledgeable. I highly recommend them - N Adrienne

I've really enjoyed my service at Carter's State Farm. I called with a request quote the other day…read moreand they were the first one's to get back to me. I know State Farm is usually a little higher than others but I definitely think it's worth the cost. Firstly, I can always go in and talk and to someone to call someone. I've worked with Garrett and he's been great. Very helpful and actually seems concerned for my well-ring. I don't feel like I'm wading through a big machine. They've got a mobile application which is really nice to use. Also, they actually send you a check for when you car depreciates because of an accident. Other companies make your request it and it normally fails. I'd strongly recommend these guys for sure.

I have worked with Garrett Dagastino and found him to be extremely professional, knowledgeable and…read morehelpful. He actually took the time to review some policies I was offered through work and helped me to make some decisions. I can presume that Garrett is an example of the rest of the team at Carter, sowould highly recommend this agency for all your insurance needs.

I wanted to give a wonderful endorsement to Dave Harden and Allen Sumrell and his staff at State…read moreFarm Insurance Company in Cumming. We have been long time customers, but recently, they truly went ABOVE AND BEYOND in helping us! I had an accident, and they were immediately on it. They were kind and helpful right away. They took care of the business end, provided emotional support, and handled everything quickly and painlessly! I know that many insurance companies work against you, but NOT Dave Harden's group! If anyone is looking for an honest, reliable, and professional company to take care of your insurance needs, THIS IS IT!! A true gem! We can't thank them enough!!

The best team ever! Prompt and efficient every time you need them! It is great to have a home town…read moreagent working so hard to make things easy for you!

I cannot say enough great things about Hansi Holloway with Farmers Insurance - Lievano Agency in…read moreRoswell, GA. From the very beginning, she was incredibly professional, knowledgeable, and genuinely invested in helping me find the right home and auto insurance coverage. What really stood out was how much she truly cared about making sure I understood every detail. Insurance can be confusing, but Hansi took the time to walk me through all my options, explain the coverage clearly, and answer every single question with patience and honesty. I never felt rushed or pressured, only supported. She went above and beyond to make sure I felt confident in my decisions, and it's clear she puts her clients first in every situation. It's rare to find someone who combines expertise with such a high level of personal care and integrity. If you're looking for someone you can trust on every level-whether it's personal or business insurance, Hansi is absolutely the person to work with. I highly recommend her to anyone who wants a smooth, transparent, and truly positive insurance experience.

This agency is one of the worst I have ever had. I had a farmer's agent for 15 years who was Great!…read moreA husband-and-wife couple. They retired, and I got transferred to this agency. The customer service is terrible. I will be moving my insurance to another agent. Several real estate properties, multiple boats, multiple cars, and an umbrella. Not a good experience. Very poor customer service. I have no idea how they received five stars. It has been a very frustrating experience. I would not be very smart to continue spending my money here.