I'm sorry but I don't understand how there's so many positive reviews.. The suite location was…read morestrange and hard to find, the feel of the room could use lots of improvement- the lighting in the room was too bright, the room felt cold and unwelcoming, and there was only one sheet on top of me. I don't feel like the massage helped my knots or tension at all, the techniques felt beginner level and it felt like a waste of money. Darin was a nice guy but I don't enjoy chatting through my entire massage, I prefer a more relaxed and quiet environment.

I had the best and most relaxing massage today! Darin was a true gentleman and made me feel very…read morecomfortable I normally use a woman to massage me but he is definitely trust worthy and his bed and head rest was very clean and comfortable. Plus he booked me on the spot which was very accommodating for such a busy hard working person as myself. I highly recommend!

Work stress lead me to finding this place. It's so peaceful and lovely. The ladies are friendly and…read morewelcoming. I had a full body massage from Nancy and I would go back again. Highly recommend this place!

UPDATE AFTER OWNER RESPONSE:…read more Thank you for taking the time to respond. I do appreciate the professionalism in your reply, and I also want to reiterate that my frustration was never truly directed at Kaila personally. My disappointment comes from the overall handling of the situation as a longtime returning customer. I completely understand that scheduling conflicts happen and that businesses have policies and time limitations. However, what was most frustrating was the lack of accountability or meaningful effort to make the situation right after the confusion occurred. As someone who has supported your business for years for special occasions like birthdays, Valentine's Day, and Mother's Day, I expected a little more customer care and consideration rather than an explanation of why the situation happened. I think what disappointed me most was that the response focused heavily on justifying the circumstances instead of acknowledging the customer experience itself. A little empathy and flexibility can go a long way in retaining loyal clients. I genuinely loved coming to Perfect Balance over the years, which is why this experience was so disappointing in the first place. ORIGINAL REVIEW: I've been a loyal customer of Perfect Balance Day Spa in Lodi for years and have regularly visited with my mother for occasions like Valentine's Day, Mother's Day, birthdays, and other special celebrations. Because of the positive experiences I've had in the past, I recently called a week before Mother's Day to schedule two "Slices of Heaven" services so my mother and I could treat each other for the holiday. Unfortunately, this particular experience was very disappointing. After confirming my appointment for a specific day and time, I received a call asking if I could move the appointment to 3:30 PM. I was understanding and accommodated the change without issue. Shortly after, I received another call informing me that if they were to keep the appointment, the "Oasis" portion of the service would only be provided for approximately 30 minutes instead of the full advertised hour. I politely asked whether there could be a price adjustment since the full service would not be rendered, but I was told, "Yeah, no." The receptionist, Kayla, made it seem as though she had already checked with a higher-up regarding the matter. She was polite throughout the interaction and even acknowledged that she understood my frustration and agreed that the situation did not seem right. Because of that, this review is not necessarily a reflection of Kayla personally, but rather of the management decision and lack of accommodation from whoever she had to answer to, whether that was a supervisor or the owner. I also asked whether another day could be arranged instead, but the communication felt hesitant and delayed, which ultimately led me to cancel the appointment altogether and make arrangements with Appellation aka Wine and Roses. It's unfortunate because I have genuinely supported and enjoyed this business for years. The 3 stars are for the quality of massages and prior customer service experiences I've received in the past. However, I deducted 2 stars due to the repeated scheduling changes, uncertainty, lack of accommodation, and unwillingness to provide a fair adjustment for a shortened service that could not be fully delivered as advertised. Very disappointing.

Amazing massage! She does use a lot of pressure but, it was worth it. I highly recommend this place…read morefor a reasonable price.

Was getting a car smogged they said was gonna be a while so i went here to kill time worse…read moreexpirence all she did was rub my back no pressure nothing like if she didnt wanna be working that day it seemed if i ever go back hopefully i get a new person

Joanie is awesome, has many years of experience in her line of work. She started on my back, and I…read morebooked another appointment for my lower back. I had a horrible fall, in which my body was in server pain. I highly recommend her!!!

Wonderful and enjoyable massage! Awesome atmosphere as well, would love to go back! She was easy to…read morechat with during the session and was able to hit all parts of your muscles!

When I first reviewed Lily, I said I knew I would keep coming back, and eight months later, I still…read moresee her every month. I think that alone says so much. What has been especially lovely over these past several months is getting to witness her growth. Lily continues to expand what she can offer, including lymphatic drainage, while also continuing to learn, refine her gifts, and become more attuned to the ways she can support the people who come to her. I recently experienced her Lymphatic Drainage Reset and could feel the effects almost immediately and for days afterward. It has been such a wonderful addition to the care I already receive from her. More than anything, I appreciate seeing someone so passionate about helping others become their most healed and cared for selves also remain committed to her own growth. There is so much heart behind what Lily does, and I think that is something you can only appreciate more with time. It has been beautiful watching her continue to grow into her gifts, and I'm genuinely excited to see where that growth takes her. I'll happily continue showing up each month and cheering her on along the way. Thank you, Lily, for all the care you continue to pour into what you do and into the people who trust you with their healing. It is always appreciated. And if you've been thinking about booking with Lily, go see her. You won't regret it!

Had the most relaxing head and neck massage from Lily. No matter what style of massage I receive…read morefrom her, she is very skilled in working out the tension and helping you relax all at the same time.

I've had multiple sessions with Savannah & each one has been high quality. She cares about her…read morecraft, works with you to develop a plan for your pain, & has almost a decade of experience to back it up! Out of all the massage therapists I've ever seen she has hands down been the best one!

Always on time, flexible. Best deep tissue in town! Focuses…read moreon your individual needs and truly restores you!

I've been to Maleina twice and both times were amazing! The first time was a spur of the moment 60…read moreminute massage to help with a headache. The second was a 90 minute to pamper myself. I would highly recommend her to anyone looking for relief or just a little relaxation.

From beginning to end I enjoyed my experience with Maleina at Kneading Solace. Her easy to book…read moreonline system made it simple to get a last minute appointment. The building her studio is in is really unassuming because it's an older building, but the space was modern and clean on the inside. I appreciated that she checked in before the massage started and throughout to make sure the pressure was "hurt so good" as she put it. We had a nice conversation and it didn't take away from how relaxing the massage was. The music she chose, the heated table, and the non-greasy lotion she used were much appreciated. I was very pleased and so way my partner. Thanks Maleina! I'll definitely be back when I'm in the area.

I haven't been to Self Matters in ages and finally returned yesterday…read more I had an ongoing problem with my sciatica and reached out to Angela regarding her availability. She works by appointment Monday-Friday. I was lucky she had a cancellation and was able to fit me in. She charges $60 for an hour, and $10 off your first visit. She provided a ton of relief not only on my focus area, but in problem areas like my back and neck.... She asks your preference of degree of intensity, and she accommodated exactly what I needed. After how much better I felt today? I'm back to being a regular client. Sorry I hadn't taken the time to have this done sooner and more consistently. Thanks Angela!

Angela was amazing. She is professional and attentive to what you need. She explained the process…read moreand asked how much pressure I would like. Very relaxing and well worth it. I feel great.

Totally awesome service clean environment and she very professional. I would recommend.read more

I would consider myself a massage enthusiast and have had massages from blind Thai practitioners in…read moreChiang Mai, to Bay Area hippies, to elite sports massage, to cranial sacral, to hot stone massage etc. My mom is a massage therapist and I appreciate people who do good work. I had a very good experience. Go and check them out!

today I came in to Zen Garden around 7:30pm and Isaac helped me with some pre-rolls I needed and…read moreshowed me different types of Strains! He was great and will come back for more ! You guys are great! Thanks to you all.

Ivy is a sweetheart totally hard working miss her and good luck to her in she's a good masseuse…read moregood hearted lady 5 star