Terrible customer service - avoid this place…read more I came in as a new patient and spent over an hour filling out paperwork. After waiting four weeks for my appointment, the receptionist told me they had to cancel because I was supposedly already a patient of another doctor there -- which isn't true. They don't respect your time and sent me countless emails without ever mentioning this issue. Years ago, I only spoke to the front desk twice but never saw a doctor due to health problems. Now, two years later, I return for my first actual consultation, and this is how they handle it. Completely unprofessional.

My husband and I had an incredible experience with Dr. Maxwell and her staff at SCRC - Santa…read moreBarbara. We found Dr. Maxwell to be highly attentive, caring, and considerate. She always took the time to listen to all of our questions and concerns and explain thoroughly. The nurses and staff responded promptly to any questions I had through the SCRC portal and were very kind to us at every appointment (which we had a lot of!). Any time I had a billing question, the front desk receptionist, Pam, would assist and reach out to my insurance companies and would communicate with me promptly via e-mail. We felt very taken care of at SCRC and are very grateful for our experience there during such a vulnerable time in our lives!

I've had an overall disappointing experience with this practice, and unfortunately I can't…read morerecommend them. The midwives themselves have been great. They are kind, knowledgeable, and supportive, but the front office and administrative side has been consistently frustrating. The administrative staff is disorganized and unprofessional. They frequently mix up appointment times, give conflicting information, and make even simple tasks feel unnecessarily difficult. They don't use email or an online portal to send updates, test results, or appointment confirmations, which makes it almost impossible to keep track of anything. Everything has to be done by phone, and the communication is often curt or dismissive. Another major frustration is that any time I need bloodwork, I have to schedule a completely separate appointment with a third-party lab instead of being able to do it in-office. This makes routine prenatal care far more inconvenient than it needs to be. I really wanted to have a good experience here, especially since the clinical care from the midwives has been positive, but the front-office management has caused so much stress and confusion that I'm choosing to switch practices. I hope they improve their administrative processes and communication in the future.

The doctor is amazing! I had a great experience. He was very knowledgeable, caring and made me…read morefeel extremely comfortable. His staff is very professional. I plan on coming here annually for as long as I live in the area.

I did 3 iui's with Oma. Although they were not successful (not their fault) I wouldn't have traded…read moremy experience for anything. We've been to several clinics over the past 17 months and when I stumbled upon OMA as our 3rd clinic I instantly fell in love. Struggling with infertility isn't easy obviously but they've made it so much easier. They are heartfelt, they listen, they understand, and they care. The previous 2 clinics I went to had no training what so ever in empathy or compassion for their clients but instead a routine in and out. We really felt at home et OMA, and even though I did not get pregnant here I will always consider OMA one of the most positive parts of our journey. To every single employee at OMA. Thank you from the bottom of our hearts!!! We will never forget you

This is a stock standard no frills IVF clinic that is all about making money and I wouldn't…read morerecommend it to anyone. The doctor had an unfriendly "too busy" bedside manner, and they put you on the same meds protocol as everyone else regardless of age, which is ridiculous for women over 40. They also put you on birth control so you fit with their schedule (a sign of a a clinic that's about $ not results) which represses the ovaries of most women over 40 - this happened to me and I got one egg when usually I have 20 follicles. I did my first IVF cycle here and had terrible results (embryo didn't survive) due to the birth control and low dose protocol - when I suggested we change it during the cycle I was ignored by the doctor. In the follow up call the doctor told me the poor results were due to my egg reserve, even when I questioned the birth control. I moved on to CNY, a much better low cost clinic - and of course without birth control and the low dose protocol at OMA, I got about 12 eggs in multiple cycles. The problem was OMA, not me. Don't go to OMA. Go to CNY.

If your BMI is over 40, don't bother. Or make sure to actually speak with the anesthesiologist…read moreassigned to your case. Dr. Maribel Romero did not call prior to, causing a surgery to be rescheduled at a different facility, thank goodness that day ONLY because the surgeon takes care of his patients. I understand they may not be equipped with certain things to provide adequate safety for the patient during the procedure, but adding this to a very difficult and long process was extremely stressful and emotional. I hope the business sees this and takes this into consideration. Not only to do their job, look at the chart to see BMI AND make that call BEFORE the patient is all ready with an IV ready for surgery to start, but maybe start emailing patients instructions on how to take a photo of their anatomy that they can then send back to have the anesthesiologist make their final decision. It's done by other facilities, not all, but it's a great idea. Giving it a 2 because the nurse was great. But the ball was dropped somewhere with the other staff. If there is a policy regarding BMI, that information would be in the patient's chart when scheduling the procedure, and should have been caught prior to, and extra steps should have been taken, such as a photo.

I recently had a few procedures done by Dr. Gross and was beyond thrilled with the process and…read moreoutcome. Dr. Gross and his entire team are very professional, knowledgeable, kind, attentive, and trustworthy. From the instant, I met Dr. Gross I knew I was in the right place and could confidently move forward with my surgeries. The outcome of my surgeries has been extremely positive and I am so grateful I choose Dr. Gross and the Surgical Arts Center.

Everything about Regenerate Health Medical Center is top notch!…read more The services, the people, the expertise, the products, the response time, the guidance, the non-judgmental curious approach to solving the puzzle of each unique humans health issues, is in paralleled. Highest recommendations!

initially came to Dr. Ace for hormone support, and I'm so glad I did…read more She has gone above and beyond to help get all of my numbers balanced and my overall health on track. What truly sets her apart is the time and care she gives each patient, she never rushes and always takes the time to explain everything clearly. Her knowledge, patience, and genuine care make every visit a great experience. I highly recommend her!

Dr. Ramos is truly the best in the game. I've always had a hard time connecting with doctors, but…read moreDr. Ramos shines like no other. Throughout my pregnancy, she made every appointment special by doing an ultrasound every time, which was such a comforting touch. She's empathetic, funny, genuinely excited to see you, and her top priority is always you and your baby's health. During my labor, there was a moment of downtime when she had to step out for an emergency, and the nurses mentioned I might be heading toward a c-section. But when Dr. Ramos came back, she was confident, determined, and fully focused on getting my baby here safely & vaginally--and she delivered in every sense of the word. Postpartum, when I suspected I had mastitis, I called the office, and they got me in that same evening. Dr. Ramos made sure I had what I needed before it turned into something worse. Since moving back to Orange County, I still haven't found a doctor like her. She's one of a kind, and here I am writing a review a year later--but boy, does she deserve it! Jack says hi!

Always the best care from Dr. Ramos and her staff. Thank you for always making me feel comfortable.read more

Dr. Haq is a caring, concerned Dr. who listens to his…read morepatients, and takes the time to review my labs! I feel very fortunate to have him as my Endocrinologist... a big change from my past Endocrinologists. I highly recommend him!

Amazing doctor, who instead of over-looking the pathology report, took the care and time to…read moreconsider doing a biopsy just "to be sure" based on the report. I am grateful for this caring, warm, and intuitive doctor. Thank you, Dr. Haq, for your expertise and caring professionalism.