Terrible customer service - avoid this place…read more I came in as a new patient and spent over an hour filling out paperwork. After waiting four weeks for my appointment, the receptionist told me they had to cancel because I was supposedly already a patient of another doctor there -- which isn't true. They don't respect your time and sent me countless emails without ever mentioning this issue. Years ago, I only spoke to the front desk twice but never saw a doctor due to health problems. Now, two years later, I return for my first actual consultation, and this is how they handle it. Completely unprofessional.

My husband and I had an incredible experience with Dr. Maxwell and her staff at SCRC - Santa…read moreBarbara. We found Dr. Maxwell to be highly attentive, caring, and considerate. She always took the time to listen to all of our questions and concerns and explain thoroughly. The nurses and staff responded promptly to any questions I had through the SCRC portal and were very kind to us at every appointment (which we had a lot of!). Any time I had a billing question, the front desk receptionist, Pam, would assist and reach out to my insurance companies and would communicate with me promptly via e-mail. We felt very taken care of at SCRC and are very grateful for our experience there during such a vulnerable time in our lives!

I can't say enough good things about Dr Rychlik. We would not have our daughter without him. I am…read moreso glad I came to him for second opinion and consultation before moving forward with IVF. I had been given an unexplained infertility diagnosis and I brought my medical files with me for the consultation. Despite several doctors and a years worth of tests he was able to give me a diagnosis in my results other doctors had missed after only a few minutes. IVF is a tough process on everyone, and I appreciated Dr Rychlik's compassion, humor, and availability. He uses all the best and latest science and gets the job done while also having a wonderful human sensibility. It's so rare to find a doctor highly skilled in both their medical practice and in the many difficult conversations that come with treating infertility. I highly recommend him, and wish I had come to see him sooner. If you are struggling with infertility you owe it to yourself to explore your options, and have the best chance.

Dr. Rychlik spent this initial visit disparaging the other fertility clinics in town. He told my…read moredaughter and her husband they had wasted time and money on previous infertility care. Dr. Rychlik suggested she was psychologically damaged by the process, then blamed her for "not having her head in the game." He also said if she's not confident going into this process, the IVF won't work! Infertility is a difficult enough journey without adding a doctor's negativity and pomposity. Definitely not the doctor we'd entrust with this delicate process.

The doctor is amazing! I had a great experience. He was very knowledgeable, caring and made me…read morefeel extremely comfortable. His staff is very professional. I plan on coming here annually for as long as I live in the area.

I've had an overall disappointing experience with this practice, and unfortunately I can't…read morerecommend them. The midwives themselves have been great. They are kind, knowledgeable, and supportive, but the front office and administrative side has been consistently frustrating. The administrative staff is disorganized and unprofessional. They frequently mix up appointment times, give conflicting information, and make even simple tasks feel unnecessarily difficult. They don't use email or an online portal to send updates, test results, or appointment confirmations, which makes it almost impossible to keep track of anything. Everything has to be done by phone, and the communication is often curt or dismissive. Another major frustration is that any time I need bloodwork, I have to schedule a completely separate appointment with a third-party lab instead of being able to do it in-office. This makes routine prenatal care far more inconvenient than it needs to be. I really wanted to have a good experience here, especially since the clinical care from the midwives has been positive, but the front-office management has caused so much stress and confusion that I'm choosing to switch practices. I hope they improve their administrative processes and communication in the future.

If your BMI is over 40, don't bother. Or make sure to actually speak with the anesthesiologist…read moreassigned to your case. Dr. Maribel Romero did not call prior to, causing a surgery to be rescheduled at a different facility, thank goodness that day ONLY because the surgeon takes care of his patients. I understand they may not be equipped with certain things to provide adequate safety for the patient during the procedure, but adding this to a very difficult and long process was extremely stressful and emotional. I hope the business sees this and takes this into consideration. Not only to do their job, look at the chart to see BMI AND make that call BEFORE the patient is all ready with an IV ready for surgery to start, but maybe start emailing patients instructions on how to take a photo of their anatomy that they can then send back to have the anesthesiologist make their final decision. It's done by other facilities, not all, but it's a great idea. Giving it a 2 because the nurse was great. But the ball was dropped somewhere with the other staff. If there is a policy regarding BMI, that information would be in the patient's chart when scheduling the procedure, and should have been caught prior to, and extra steps should have been taken, such as a photo.

I recently had a few procedures done by Dr. Gross and was beyond thrilled with the process and…read moreoutcome. Dr. Gross and his entire team are very professional, knowledgeable, kind, attentive, and trustworthy. From the instant, I met Dr. Gross I knew I was in the right place and could confidently move forward with my surgeries. The outcome of my surgeries has been extremely positive and I am so grateful I choose Dr. Gross and the Surgical Arts Center.

Everything about Regenerate Health Medical Center is top notch!…read more The services, the people, the expertise, the products, the response time, the guidance, the non-judgmental curious approach to solving the puzzle of each unique humans health issues, is in paralleled. Highest recommendations!

initially came to Dr. Ace for hormone support, and I'm so glad I did…read more She has gone above and beyond to help get all of my numbers balanced and my overall health on track. What truly sets her apart is the time and care she gives each patient, she never rushes and always takes the time to explain everything clearly. Her knowledge, patience, and genuine care make every visit a great experience. I highly recommend her!

Dr. Ramos is truly the best in the game. I've always had a hard time connecting with doctors, but…read moreDr. Ramos shines like no other. Throughout my pregnancy, she made every appointment special by doing an ultrasound every time, which was such a comforting touch. She's empathetic, funny, genuinely excited to see you, and her top priority is always you and your baby's health. During my labor, there was a moment of downtime when she had to step out for an emergency, and the nurses mentioned I might be heading toward a c-section. But when Dr. Ramos came back, she was confident, determined, and fully focused on getting my baby here safely & vaginally--and she delivered in every sense of the word. Postpartum, when I suspected I had mastitis, I called the office, and they got me in that same evening. Dr. Ramos made sure I had what I needed before it turned into something worse. Since moving back to Orange County, I still haven't found a doctor like her. She's one of a kind, and here I am writing a review a year later--but boy, does she deserve it! Jack says hi!

Always the best care from Dr. Ramos and her staff. Thank you for always making me feel comfortable.read more

Dr. Haq is a brilliant neurologist who comes from an extremely accomplished medical family filled…read morewith MD's. He is warm, friendly, compassionate, and infinitely curious--he wants to know exactly what is going on in your life, not only from a laboratory test perspective but from a whole-person perspective, too. I've seen many doctors in my years, and Dr. Haq is at the top of the pyramid. I highly and enthusiastically recommend this inquisitive, insightful, compassionate, and high powered endocrinologist.

Dr. Haq is a caring, concerned Dr. who listens to his…read morepatients, and takes the time to review my labs! I feel very fortunate to have him as my Endocrinologist... a big change from my past Endocrinologists. I highly recommend him!