Terrible customer service - avoid this place…read more I came in as a new patient and spent over an hour filling out paperwork. After waiting four weeks for my appointment, the receptionist told me they had to cancel because I was supposedly already a patient of another doctor there -- which isn't true. They don't respect your time and sent me countless emails without ever mentioning this issue. Years ago, I only spoke to the front desk twice but never saw a doctor due to health problems. Now, two years later, I return for my first actual consultation, and this is how they handle it. Completely unprofessional.

My husband and I had an incredible experience with Dr. Maxwell and her staff at SCRC - Santa…read moreBarbara. We found Dr. Maxwell to be highly attentive, caring, and considerate. She always took the time to listen to all of our questions and concerns and explain thoroughly. The nurses and staff responded promptly to any questions I had through the SCRC portal and were very kind to us at every appointment (which we had a lot of!). Any time I had a billing question, the front desk receptionist, Pam, would assist and reach out to my insurance companies and would communicate with me promptly via e-mail. We felt very taken care of at SCRC and are very grateful for our experience there during such a vulnerable time in our lives!

I really hate to leave negative reviews, but my partner and I had a deeply frustrating experience…read morewith Dr. Allen and his office several months back. I would not want anyone in our situation to waste their time with him. After a nice initial consult and completing a mountain of testing (including genetics and an HSG at another facility), I was unable to get any information, discussion of results, or advice about next steps for treatment. I left many messages and voicemails. Once, when I asked for a follow up consultation with Dr. Allen I was told that it was "too soon" and that I should just call when I got my period (for what treatment? Unclear). The only call I ever received was from his nurse where I was prescribed a thyroid medication, even though my results were in the normal range. I later learned this protocol was based on old, disproven research. The medicine made me so sick and when I couldn't get Dr. Allen to discuss it with me, I just stopped taking it. In the end, we have had success with another fertility doctor in LA who has been responsive, communicative and shares our sense of urgency. Dr. Allen was none of those things.

Big waste of our time. Took 3 months just to get an appointment scheduled, once we got our…read moreappointment set, they had us fill out a 24 page patient packet, just to to be blown off the day of our consultation zoom meeting. Tried calling their office multiple times that we hadn't received a link to the zoom meeting, that both me and my husband had taken time off of work for. Adding more stress to our situation and feeling completely let down. When finally speaking to Dr. Allen he told us he has meetings every hour. I told him he should not be taking on new patients if he can't make time for them.

Dr. Ramos is truly the best in the game. I've always had a hard time connecting with doctors, but…read moreDr. Ramos shines like no other. Throughout my pregnancy, she made every appointment special by doing an ultrasound every time, which was such a comforting touch. She's empathetic, funny, genuinely excited to see you, and her top priority is always you and your baby's health. During my labor, there was a moment of downtime when she had to step out for an emergency, and the nurses mentioned I might be heading toward a c-section. But when Dr. Ramos came back, she was confident, determined, and fully focused on getting my baby here safely & vaginally--and she delivered in every sense of the word. Postpartum, when I suspected I had mastitis, I called the office, and they got me in that same evening. Dr. Ramos made sure I had what I needed before it turned into something worse. Since moving back to Orange County, I still haven't found a doctor like her. She's one of a kind, and here I am writing a review a year later--but boy, does she deserve it! Jack says hi!

Always the best care from Dr. Ramos and her staff. Thank you for always making me feel comfortable.read more

Biggest complaint is that she lies. When she writes a visit summary, she lies to hide her…read moreincompetence, negligence and what actually took place and was said. I believe she is involved in insurance fraud as she billed my insurance for a procedure she did not perform. She cannot take responsibility nor accountability for mistakes or oversights that she or her staff does, gaslights the patient by twisting or misstating the truth. She even lies about statements she writes in mychart messages, the evidence is in writing, from her, and she'll deny she said it. If you choose her, I suggest recording everything that is said so you have proof when she lies about it later.

Saw Dr. Craig because we switched to an HMO. My husband and I had been trying to conceive for 3…read moreyears to no avail. Dr. Craig was kind but did not seem to be invested in helping us with our infertility. I had to ask for her to order tests as we had had none done by this point. She said I was not really a candidate to use Clomid but it was worth giving it one shot. 3 weeks later I ended up in urgent care in terrible pain. Likely from the Clomid. I later found out I was given much to high a dose and I should have been monitored closely and given a shot of a pregnancy hormone to get the drug to work correctly. I will never go back.

Highly, highly (!) recommend Kari. Her years of experience and warmth are what initially sold us…read more We also appreciated her certification as a Spinning Babies educator. But I am recommending her because I cannot imagine our birth without her. We planned on an unmedicated, hospital birth but ended up in an emergency cesarean. Many decisions had to be made quickly - baby was not doing well - but Kari's presence relieved so much stress. She knew what we wanted, she understood the medical situation better than we did, and she had already developed relationships with many of the hospital staff and was skillful in communicating with them in a respectful manner while advocating for our needs & preferences (I have heard stories of other doulas in town being unable to collaborate effectively with their hospital team). Both my husband and I felt deeply supported throughout the experience. Despite not having the birth story we had hoped for, we both feel confident that we got the best outcome possible in the situation - with Kari being a central part of that. Thank you Kari!

I truly cannot recommend Kari enough!! From start to finish she was amazing! I have known Kari for…read moreyears and have always heard her talk about the love she has for her work! I was so excited I got to experience that when I had my baby! My son was wedged into my hip and I was dilating unevenly! Kari spent all day with me moving me into different positions and doing new techniques to help get him unwedged! I truly believe without her I might have ended up in a c section! She made me feel so comfortable and helped explain everything that was going on the whole time! We also took our birthing class with her, and I highly recommend you do that. All in all, was by far the best decision we made it! I will be using her for every child in the future.

I never thought I would rave about my Obgyn but Doctor Drake is fantastic! She was recommended by…read moremy IVF doctor (full disclosure--they're actually married), but I also received several recommendations for Dr Drake from doctors, midwives and nurses. In fact, everyone I interacted with during my pregnancy couldn't say enough good things about her. As a first time mom I appreciated how responsive Dr Drake was. She was knowledgeable but also compassionate and it was easy to feel comfortable with her and ask all my questions. She took time at appointments to go over everything and managed my care well over the course of my pregnancy. When it came to my care she laid out options and presented the pros and cons while being supportive of my choices. I felt she had a good understanding of IVF, which some doctors didn't always understand (like when it came to calculating my due date). I also felt like most importantly my daughter was in good hands, which after the intense journey it took to get pregnant left me more nervous than most patients. My daughter was a complete breech and I credit Dr Drake with my super fast recovery. The nurses were shocked I was a c section and not a vaginal delivery given how quickly I was moving around and how little pain I had. She had me on a non narcotics protocol and I had very little pain and hit all my milestones ahead of schedule. I'm currently 11 week's post delivery and I'm already back to playing hockey! It's so hard to find good obgyns in town taking new patients. Santa Barbara is lucky to have Dr Drake!

Update 10/22: I *still have not received a call back from Dr. Drake's office, having left another…read moremessage. I called the lab, signed releases, and the results indicate a time sensitive health issue that should have been followed up with ASAP. I'm very frustrated that Dr. Drake's negligence has potentially my health at risk. ___________ It is Oct. 15th and I am still waiting for a call back regarding the results of a September 4th test that came back from the lab a few days later. Over the past several weeks I have called numerous times, left two messages with a receptionist, messages on their answering machine, and emailed. When I have reached someone I have twice been told "the doctor called you with your results several weeks ago" (I have no record of a call or message, and no other missed calls- maybe that occurred, but that info doesn't help). I have also been told by two different receptionists that no one can say when someone will return my call because "someone can go into labor at any time and that takes precedent"- every day for over a month?! The receptionist was very dismissive when I expressed my concerns and asked when I might get the results of this time sensitive test that I have been quite anxious about. This is one of the most disorganized health care operations I have encountered. Dr. Drake is a personable young doctor and I really wanted to support a good female ob/gyn in our town. However, on the occasion each of the three visits I have made they have lost my medical information and had to re-enter it into the second system, one visit she had moved offices and I wasn't notified before my appointment so I went to the wrong place, and this year I waited over an hour for a very rushed 10 minutes. I was already a bit worried on the day of my visit when Dr. Drake said "no news is not good news- if you don't get a call back, call us, we could have forgotten"- I was pretty surprised that a health care provider would set the bar so low for her practice.

Lynzie was absolutely incredible. She went above and beyond in every way, not just caring for our…read morebaby with so much love, but also supporting us as parents. Our daughter was a NICU grad, so those early weeks felt especially intense, and Lynzie handled everything with such calm confidence. She was a huge help with all things lactation and latch, which made a meaningful difference right away. She kept thoughtful daily notes, was always on time, and brought a steady, capable presence into our home. Beyond that, she taught us so much about sleep and newborn rhythms, and gave us real confidence as new parents. She also checked in on us, which meant a lot during a pretty overwhelming time. And on top of everything, she is just a genuinely fun, warm person to be around. We feel so lucky to have had her.

It is my absolute pleasure to recommend Lynzi as a night doula. She is, without exaggeration, a…read morenewborn whisperer--calm, intuitive, and deeply skilled with infants. From the very first night she was in our home, it was clear we were in the presence of someone uniquely gifted in her work. What sets Lynzi apart is her extraordinary ability to provide expert care while maintaining impeccable boundaries. She is warm, nurturing, and wholly trustworthy, yet never intrusive--an incredibly rare balance. She seamlessly supported our family while never becoming a distraction or disrupting our rhythm. Her quiet confidence and deep knowledge of newborn behavior gave us peace of mind and the invaluable gift of rest. We always felt that our baby was in the most capable and caring hands. Lynzi took initiative without overstepping, anticipated needs before we voiced them, and brought a sense of calm and consistency to what can otherwise be an overwhelming stage of life. We are endlessly grateful for her presence during those early weeks. If you are considering working with Lynzi, you can do so with full confidence--she is a true professional, and anyone would be lucky to have her support.

Amazing doctor and staff. Everyone here is super friendly and helpful. Their scheduling system…read morecan be a little funny, as in it deleted one of my appointments, but they still saw me. And yeah, the wait time is long...but he is often called to see/admit a patient into the hospital, but if you call ahead and ask how long the wait is, they'll tell you so can plan accordingly. I had no problems with insurance or billing.

This is for the amazing Dr. Soffici. I am forever grateful for the wonderful Dr. Soffici and his…read morestaff. He is so knowledgeable, you can trust him with your life. He's very intelligent and you know you're in good hands and your pregnancy is well taken care of it for being with such AN AMAZING DOCTOR. I was referred by Dr. Rashti and I'm grateful for the good care I got for the few weeks before delivery. Thank you so much Dr. Soffici, you are one of a kind! Your knowledge and efforts are truly appreciated