Agility is awesome the doctors are great, knowledgeable and the physical therapist are great with…read moretherapy, they are kind and caring and know what will help you the most, all in all a great place for getting the correct help you need

This location really is scam when it comes to charging over Boots and braces when you can find wayy…read morecheaper options online for the exact same brand! Carla the office manager is absolutely awful with her employees an soulless person

My experience at Excell Orthopedics in Woburn was extremely disappointing…read more The office staff was friendly, welcoming, and I was seen right on time. My intake was completed, my medications were reviewed, and I was sent for X-rays before seeing the physician. The problem is that when I scheduled the appointment, I clearly explained the reason I needed to be seen, provided the testing that had already been completed, and filled out the online questionnaire detailing my symptoms and medical history. When the doctor entered the room, he asked why I was there. After I explained, he told me he does not treat that condition and would refer me to Neurology--even though Neurology was the specialty that referred me to him in the first place. I appreciate the doctor's honesty and that he did not attempt to treat something outside his area of expertise. However, it is frustrating that no one reviewed my referral, records, test results, or questionnaire beforehand. Had they done so, someone could have informed me that this provider does not treat my condition, saving me from leaving work, paying a specialist copay, undergoing unnecessary X-rays, and incurring additional insurance costs. The appointment lasted less than 10 minutes. The doctor reviewed EMG results I was already aware of and documented that my symptoms could be related to neuropathy, despite my explaining that my neuropathy affects my legs and feet, has significantly improved, and is not related to the shoulder and hand symptoms that began while taking a medication. I contacted a manager afterward, who acknowledged the issue and said she would educate the staff and get back to me. More than 24 hours later, I have not received a follow-up. While I appreciate the commitment to staff education, it does not address the time, money, and energy I lost, including the copays and additional imaging costs. Overall, this felt like a completely avoidable situation that should have been identified before I ever arrived for the appointment. My appointment was at 2:20 I checked in my receipt says 2:13, the women who checked me in was extremely kind and we chatted a few - I was brought back right at 2:20, went for xray at 2:30 after sitting going over my medications ect .. back to the room. The X-ray tech was very friendly also! I was back in my car at 2:43.

I have been a patient with Excel for many years. I have had both knees replaced and one shoulder…read moredone twice. The knee surgeries were done perfectly. Dr. Connors was professional, talented,experienced and had a wonderful way of connecting with patients. Their part time back surgeon is not the best. He is too busy and doesn't give the confidence that you need to allow someone to cut into your spine. His work was minimally acceptable. The doctor who specializes in shoulder surgery was a dissatisfaction. After doing a shoulder twice, he dropped the case by just stopping communication. I was given the name of a different doctor who he didn't have any real knowledge of and ordered a final scan the results of which he never spoke to me about. At a final meeting that I made to try and find out what we were doing next, he was detached, in a hurry to just drop the case. He was clearly not interested in continuing to try and find a solution. Being a senior doctor who heads the department, he was completely uninterested in continuing with me. I have had to find another surgeon to continue working with who is willing to find a way to correct the problem and find a way to help get the daily pain unDer some control. The support staff at Excel is the best I could ask for. They are helpful, courteous and go above and beyond to get you what you need. So, if you decide to use this business, be very aware of the unprofessional attitude of some of the surgeons and be sure to make the right choice.

After my knee replacement in June I had the great fortune of choosing O&SMS for my physical…read moretherapy. I was matched to the amazing Charlie Brown who encouraged me, gave me positive feedback and challenged me to do just a little more every session, was ever-so-patient explaining why that spot continued to hurt and when I could expect it to feel better, and gave me advice for when I was on my own. I had exercises to do every visit and could feel my progress! Every member of the staff, from front office to exercise room, treated me like their best patient. Highly recommend!!

Great Dr but bad communications no direct contact. I am still waiting after a week to talk with the…read moreDr. They Called two days after I called at 7:30 am and said sorry I missed you.... no call back nothing...

Great guy and great doctor-don't hesitate-call him with your problem and if he can't help you he…read morewill point you in the right direction!

One of the best docs out there. When I injured my foot last year, I limped - on crutches - sobbing…read moreinto the podiatrist's office affiliated with a major Boston hospital. The podiatrist barely even looked at me before saying "it's a sprain, you'll be fine by Monday." I angrily told him it was NOT a sprain, that I knew my body and something was wrong. That night had me back in ER for excruciating pain. Enter Dr. Friedberg the following week who, after some manipulation of my foot, and some questions concluded that I had a fascia tear that would probably take a few months to heal. Man was I glad I went to Dr. Friedberg! My foot did take a few months to heal, but he was nothing but kind, gentle, and professional through the entire process. He offered tips and tricks on how to regain strength and reduce pain, showed me my MRI images, and explained things in very simple and detailed ways. I cannot say enough good things about him, especially if you need a second opinion.

I can't say enough about how good Orthopaedics Plus is. I recommend this place over any place in…read morethe area, hands down. Most of my experience over the years is with Al Visnick but I've also seen Judy & Todd who are fantastic too. Most recently they weren't under my insurance but I went there out of pocket anyway because I don't trust anyone but Al Visnick to work on my spine. I have chronic issues with my spine and neck, exacerbated by my profession. Among his many talents, Al is an expert on the spine. Not only did he completely adjust my thoracic spine and neck to be better than ever, but he trained me to change my working environment and setup as well as my postural habits to the point where my chronic pain has essentially disappeared so long as I follow his advice. And because of the great work he did on my neck and spine, along with the simple at-home exercises he taught me to maintain it, I am able to very quickly get back to being pain free if I ever slip back into old habits. He's taught me to manage this essential part of my life so that I can work longer and more productively without any pain. I am forever grateful to him for this as I'd not be able to do my job without it. In addition to Al being a miracle worker, there's Todd, who is meticulous and amazing. My husband went to him for his chronic back issues. He used to regularly throw his back out and suffer a lot each time, but not only did Todd fix it every time, he taught my husband how to avoid re-injuring himself, as well as how to do maintenance and recovery exercises and stretched at home to the point that my husband hasn't had to go in for many years now. I've also gone to Judy a few times and find her extremely helpful not just for the physical therapy but also for her attentiveness, the questions she asks, and the incredible advice she gives. She had a gift for honing in on things you should be doing differently to reduce chronic pain, so even one session with her is really helpful.

Great place to get fixed up when you have wrecked part of the ol' body. This is probably my fifth…read moretime needing PT, currently for a shoulder issue, and the Burlington office continues to run efficiently and professionally. Scott listens to what I am saying about my pain/comfort levels, and keeps a close eye when I am doing the excercises out on the floor. Everyone here is friendly and extremely helpful. This is the only place I would go to rehab my damaged parts.

The moment I walked into Shields I was treated with extremely friendly staff from the receptionists…read moredesk, to the pre op area. As soon as I was settled into pre op I was treated extremely well by a very friendly nursing staff to the time I go into OR greeted by extremely friendly doctors and anesthesiologists. Treated like a vip all the way and for minor procedures everyone here treats everybody with the utmost of care. Payment plans are extremely flexible even though it seems like a lot their service outweighs the cost of this facility . Definitely will consider these people again if the need arises ice again. Thank you everyone at Shields Surgical Center for a very positive and stress free experience.

They are on time, the practitioners are always friendly and spend enough time with us. They're…read moregood at answering questions and providing information.

Doctor Merlin is awesome we are going on my 4th surgery.Trudy from occupational therapy is the…read morebest I recommend both.

These guys have put me back together so many times that they probably call me Humpty Dumpty when…read moreI'm not there. There was the rotator cuff, then the broken arm, and now I've torn a tendon in my knee. I show up with something broken and they either fix it or stand back and make sure it fixes itself. Whatever's best. I definitely recommend them if that's what you need.

I want to thank The Mobility Bone and Joint Institute in Salem New Hampshire for the amazing care I…read moregot. from the minute you walk in, you are greeted by the girls at the reception desk who are always sweet and kind. I want to especially thank Dr. Eric Arvidson MD and Peter Reppenhagen PA-C for making me a new person. my knees and legs were aching so bad it was tough to walk and stand. Their amazing care, made me feel 20 years younger. These people are not just a 5 star, they are a 10 especially to me. Thank you so much. I so appreciate the intelligence and skill you have to heal .

Saw Dr Poole for possible Sjogren's. He was not helpful. Told me to continue seeing my cornea…read moresurgeon since my eyes were my primary issue. He said I didn't need a biopsy of the salivary gland as the treatment would be the same whether or not I had the disease. He offered me medication for dry mouth but said it would not help my eyes. When I tried to explain the many other subtle symptoms that accompany Sjogren's and told him that my cornea surgeon said he had only seen cases like mine in Sjogren's patients he dismissed the comment. He truly seemed disinterested. Maybe he knew Medicare discounts his fee considerably and thus was just not into delving any deeper into my case. Lab work that I had done prior to the visit was forwarded to him and yet he seemed unable to access it on his laptop. He wanted me to come back next year to "monitor" the situation. NO WAY! Patient care has gone to the wayside. We're an account-not a patient-not a suffering human being. God help us all!