I'm an accountant, but I'm not a tax accountant. For years I prepared my own taxes, thinking I was…read moredoing the best job possible. For the last five years Bernice has been preparing our taxes and she has consistently surprised me. I have a refund on the way this year instead of the federal bloodletting I was expecting, and I have complete confidence in her ethics and expertise. I found her office professional, friendly, and easy to deal with as well. I dropped off my documents and my questionnaire in early February and she had them done within a week or ten days. I would pay a good deal more than the fee she charges for the quality of service her office provides. I try not to dwell on how much I overpaid in the years before I started going to Bernice's office, but I know where I'll be bringing my taxes next year!

I would stay far away from this place if I were you. I heard good things from one of my friends who…read morehas been filing her personal & business taxes here for years, and at such a cheap price, I thought it was too good to be true! Well, it was. First of all, they never answer the phone. So I went to their office over a month before the filing deadline to talk to them about my situation and I was told they would need to file my taxes on an extension, but that they would be able to do them. So I emailed my documents and waited to hear back for a couple weeks. I went back to the office because I never received confirmation that they received my documents and the receptionist couldn't find the email. So I resent the email with all my documents and stayed in the office until I saw that they received the email. Fast forward to last Friday, weeks later, I hadn't heard anything from them about my taxes and it was almost a month after the filing deadline. I emailed them asking for an update on my taxes, to which they responded that the office was closing because of an issue that popped up two days prior. I asked if my extension was even filed, and they said they would check...and still haven't answered my question days later. I can sympathise that there have been medical issues and loss at the office. I cannot, however, make excuses for their consistent lack of communication, irresponsibility, and disregard for the clients who are placing their trust in them as tax professionals. I would've rather them tell me up front that they can't take any more clients on this year. But they didn't, and couldn't even inform me of their office closure. I had to check in with them for them to even bother saying anything. I am so glad I didn't owe this year, otherwise I would've been paying penalties because of this tax office. You are better off going elsewhere.

So, I used the web to set up an appointment using GoToMeeting, I selected 11 am this morning to…read morehave my appointment. I got a confirmation, and then two emails from the calendar confirming the appt, and an email from Lyle saying he could meet with me for 15 minutes. I didn't notice that the calendar appointments were set for 3pm, instead of my requested time. I sent 2 emails, with no reply, and decided to wait until 3 pm. As of this posting, (3:30pm) I still have not heard from Lyle, nor anyone else at Prepared Accounting about my appointment. No invitation to go to meeting, nor any word as to why my appointment time changed inexplicably. I guess I will keep looking for a good CPA.

Lyle met with us to discuss opening up a new business last summer. His introduction was clear, easy…read moreto understand, and super helpful. We ran into some complications and put the project on a shelf for several months. I came back to Lyle and Prepared Accounting as we began renovations on our commercial space and just in time for tax season. Despite being in full tilt for the April tax deadlines, Lyle took on our tax return and books management without hesitation and without judgement for being underprepared (my label, not his). He turned it around in record time, being sensitive to some of our other financial applications that needed our returns early, and stayed late with me one night to get me and the books up to speed. In short, I came to him with a late request, with weak documentation and preparation on my end, and he turned it around and delivered excellent service. I also found him to be extremely considerate, kind, and sensitive to the stresses small business owners feel in their early years. I will be recommending him widely in the area and returning for his services regularly. Prepared Accounting far exceeded even my most ambitious expectations for great tax and accounting services.

Poor value, always extremely slow…read more Expensive for the effort they put in, and frequently taking weeks to respond to a basic email query. Always requiring customers to follow up to get a response. Uncommunicative on fees, hit us with a surprise charge we weren't expecting. Looking elsewhere for other accountants.

From the owner: The primary focus of our tax services is to plan and strategize-tax burdens can often be minimized…read moreor deferred through careful planning. While economic decisions should not be solely based on tax strategy, tax obligation must be carefully considered. We encourage you to consult with us before you make a critical business decisions, as we can help you anticipate, reduce or defer tax consequences. Our firm has a comprehensive Electronic Tax Library providing access to the latest tax-related news, government regulations and legal cases. Our professionals regularly attend professional industry seminars so that we stay current with leading edge "tax technology."Individual tax services include working with your investment advisors to provide tax strategies for your investing, and with your attorney to develop your estate plan to minimize estate taxes and protect your family.As you form and grow your business we will advise you concerning important tax issues including:Choice of business ent

H&R Block just recently did my taxes, friendly service and a clean office. I was done in about 40…read moreminutes and was able to use a coupon and received more coupons to give to my friends. Each time a friend uses their coupon I get $20.

They have not kept up to date with recent tax code changes. Maximum retirement contributions have…read moregone up to $6000 this year ($7000 if over 65) and my tax professional did not know this. Knowing the max contribution amount would have saved me over $100 on my taxes. When asked to explain how they missed this, the explanation offered was "well they've changed a lot of things this year." I don't know why anyone else goes to purported tax professionals to have their taxes done, but my primary reason was because the US tax system is labyrinthine and confusing. It is no use going to "professionals" if they do not know more about the system than the layman. I would not recommend using this service.