DO NOT HIRE CRITTER CONTROL if you want honest, reliable service. They take your money, set up…read moreappointments, promise results, and refuse to follow through. They will leave you hanging. Your pest problem will be worse than it was before you called them. Their level of honesty and quality of service deserves ZERO STARS, but unfortunately Yelp does not offer that option.

They were our pest control in our last two houses. Right now they admit to scheduling problems…read more They missed our house two months twice! In consequence we had two cars chewed wiring at more than $5000. They do not accept any responsibility. They say outside they cannot guarantee! They never said that when they charged for the service .

I had a momma raccoon and her babies using the flue door at the bottom of my chimney as a nursery…read more I called Wildlife Control and one of their techs, Tyler, arrived that afternoon. He spread some male raccoon urine around my roof and momma was gone with all but one of the babies the next morning. I called to ask about the abandoned baby and Tyler came back out and removed it the next day. He told me that he would be taken to a wildlife rescue facility. Job well done and fairly priced.

From the owner: Welcome to Wildlife Removal Albuquerque, a full-service pest wildlife removal company that humanely…read moreand effectively removes any wildlife, using the proper traps, tools, and techniques for each unique animal and situation. When we encounter animals inside a house, we inspect every part of the house, from foundation to the roof, to identify all the areas of entry, and all vulnerable areas, and we perform professional repairs with a guarantee. We offer raccoon removal, squirrel removal, permanent rodent control, bat removal, bird prevention, snake removal, opossum removal, dead animal removal & odor control, attic restoration, and more. We are fully licensed and insured in New Mexico, and ready to solve your critter problem. Call us today.

I called Critter Control in Albuquerque to have a raccoon removed from my chimney in Santa Fe…read more First the good points: the person who came out for the free initial evaluation, Jared, was prompt, courteous, and professional. He advised me that it usually takes several days to coax out a raccoon by putting a repellant consisting of predator urine down the chimney and repeating this each day until the animal is gone. So I signed the required contract for up to two weeks of daily service for a total charge of $486.88, including sales tax. The next morning a second worker came out, who was also courteous and professional. He inspected the chimney and determined that the raccoon was already gone. That of course was good news -- both for me and for the company, which would not have to come back for what could have been multiple sessions. Under the circumstances, I thought that Critter Control might agree as a courtesy to give me a partial discount. To be fair I approved the charges in advance and the company was under no obligation to make an adjustment. But I thought that in the interest of customer relations and repeat business, they might be flexible. I called the office and was disappointed that they wouldn't consider my request. They offered to have the manager, Amanda, call me but that never happened. Otherwise this might have been a three-star rather than two-star review. Knowing what I know now, next time I will try one of the locally owned and operated companies here in Santa Fe. The person who came for the initial evaluation was a salesman, presumably working on commission. And judging from his caller ID, the second person sent by Critter Control was a subcontractor from a different Santa Fe pest control firm. I'm not sure that there was any value added by the Critter Control franchise brand.

They charge a huge amount of $/The technicians knew nothing about the services offered and mislead…read moreme/I was told that the contract would cover me for one year/I was told I did not have to accept the monthly spraying for an additional fee/they failed to tell me I have to pay for monthly spraying to keep the contract/they did trap a raccoon and when I realized the contract stated they sprayed monthly for an additional fee I canceled the contract. Total waste of money to have them spray garlic every month.....what a scam.

I implore you, DO NOT hire New Mexico Pest Control! The…read moreworst company I have ever experienced - extremely unprofessional and unreliable. They have terrible customer service/management with zero communication skills and no accountability to their "customers". They take your money, they do not take care of their clients. I have switched my properties over to Critter Control who have the best customer service; they treat their clients as clients and take care of all of their concerns and needs. Save yourself the trouble and hire Critter Control!

These folks are really poor at getting back to you...I used them years ago before COVID and a guy…read morenames David rocked....he told me he was leaving. Well, too bad, because now they are terrible....they may be ok if you can get them to your house...i wouldn't know.

They show up when they say they will, always pleasant and friendly, answer all my questions, and…read moremost importantly keep the bugs out of my house!

Would not tell me a total price for an assessment visit - - only an hourly rate - not the number…read moreof hours. Decided to go elsewhere

Angel was Wonderful to work with! Showed up on time and took care of the problem immediately!…read moreHighly recommend!!

Excellent services. My bug problem was taken care of right away. Couldn't be happier. Reasonable…read moreprices.

These guys do what they say, are professional, are on time and respectful of YOUR time. We got…read moreresults! I recommend them completely

I called Gopher Guys on"Tuesday..they came out ON TIME ( called to tell me they were in route) and…read morechecked over my property. NO GOPHERS!!! WOOHOO! However, they were SUPER informative, helpful, walked the property, etc....appears squirrels....ugh. Anyway,they were TERRIFIC! I would highly recommend and if I ever get those devils I know who I would have come out and solve my problem. It's a rarity to find responsible, responsive, professional, polite, ON TIME businesses in this town!

My exterminator, Dominic Garcia, was respectful to me as well as my property…read more He saw a couple of wasp in a corner on the front porch building a nest. He zapped them immediately. He took his time thoroughly servicing outside and inside. He moved my grandson's mattress (he doesn't want a regular bed) to ensure he sprayed behind it and pulled mine out to spray behind it. Dominic went into every corner ensuring all areas were covered. I have a quarterly agreement with Bulwark Exterminating. The integrity and ethics that Dominic exhibited while servicing my home makes pleased with the company.

We were looking to get some quotes on termite treatment and Bulwark was one of a few that we called…read moreafter seeing the positive reviews on here and them having good information on their website. They had good availability, were initially very responsive, and professional. Unfortunately, I cannot recommend them. We did our research so we knew some questions to ask and the specialist that came out couldn't answer most of them. In fact, we were told it was his first time really doing this on his own which really didn't inspire much confidence. We asked for quotes for a few different types of treatment options. We only got a quote for one despite repeated attempts and it seemed because he wasn't knowledgeable about those other options and was going to check with his boss. There was no follow up on these. What really turned us off of Bulwark though was how predatory they are about getting you to sign up. They called both my husband and I multiple times a day for at least a month from some franchise call center. The frequency went down but it was almost non-stop for months. We were really hoping to use them for this specialized treatment and potentially sign up for their regular pest control services but the lack of follow through, lack of knowledge, and nonstop phone calls with high pressure tactics are a hard no from us. Cannot recommend.