Pricing was competitive and response time was fast too. I had an empty house coming off of a…read morerenovation. There were dust all over from the construction. While I'm not expecting perfection, but many places were not cleaned or even attempted to be cleaned. Places such as the new kitchen cabinets were not wiped or vacuumed, countertop had a layer of dust on it, ceiling fan still had a thick layer of dust etc... I don't think it was Amanda since the areas she cleaned were generally fine. I think the assistant that was with her wasn't really doing her job and Amanda had to redo a few of the areas that the assistant was supposed to be responsible for until she ran out of time. It just sucks for me to have to clean over many of the areas myself when help was hired.

Amanda and her partner did a great job on the first clean and were very nice. I've decided to…read moreschedule recurring service. They are cool with my two dogs and cat, and Amanda is quick to respond to texts and messages. They tidied up and made my house wonderful to come home to.

I have been searching for someone to help clean our house. Went onto Angie's list and Yelp…read more It really is very nerve wracking picking a person/company when you invite them into your house when you don't even know them. Donna wrote back almost immediately to my initial email and continues to be very responsive.

I've used Cleaning Fairies once so far, as a gift for someone. They cleaned a three-story house,…read moreand it was an all-day affair, and then some. They did a great job, and the price was reasonable. I'm hiring them again to clean my own house, and am looking forward to a stellar job. Very satisfied, and I recommend Donna and her team!

They understood the assignment! When grief takes over, who cares about cleaning. SHAY and her team…read morecares. She was a blessing to my home. THANKS!!

Incredible. We hired Shay when I was 8 1/2 months pregnant and had just moved into a new house that…read moreneeded some work. She made our house look beautiful with both a deep clean and great staging. We hired her again for 3 weeks post partum. I would highly recommend.

Nadia has been working with us for close to three years. She is reliable, conscientious, thorough,…read moreprofessional and trustworthy. You will not be disappointed with her work. Having used many other cleaning services before, I can say, without hesitation, that Nadia is the best we have ever seen. You will not be disappointed!

A true professional! Sarah and her team came in, cleaned and left the place better than I could…read morehave ever imagined! She is kind and uses natural products to give your home the most amazing and safe cleaning possible. She is honest and her prices are incredibly reasonable. Worth every penny and every minute.

Kerolyn is super kind and great at being in communication via text. She and her cleaning partner…read moredid a deep clean of my house yesterday. I have 2 short hair dogs, who regularly track in mud/dirt. In addition to detailed cleaning, they leave nice little design touches - how the towel/blanket is folded, etc. They also went above and beyond in helping me move 2 heavy bed frame parts to my garage. Looking forward to my regular cleanings going forward and maintaining this sense of peace and order in my home!

Initial visit was really bad, the person Allison sent did some light dusting and that might of been…read moreit, not quite the deep cleaning I requested. After the initial visit I spoke with Allison who wanted to personally come out and clean my condo personally, which I agreed to. I expected great things, but was disappointed when I went to inspect the work the next morning. Upon inspection found the window frames containing dirt and grime, sides of the counter were unclean, drawer under the sink had lots of dirt and stains, which I removed with light elbow grease, and the trim and lights in the bathroom were untouched. Unfortunately I'm going to have to hire another cleaning service pushing back my move in date. I requested a deep cleaning and what I got was a basic upkeep cleaning. If you need a deep cleaning seek services of another, sadly this service lacks the ability or tools to provide an actual deep cleaning.

Allison went above and beyond! My Mom is going through chemo and her house needed a deep clean…read more We told her up front that it may be more than a basic cleaning and we ended up splitting the work over 2 days because it was more than we expected. She had a great attitude, friendly personality, and a service mentality. My mom can't stop talking about her and the work she did to get the house back in order. I highly recommend her service and she will be our first choice next time around. Thanks, Bryon & Camille

I debated whether I wanted to do this review, because I got the sense the owner had had a rough day…read moreand our experience may not have been typical. First, the cleaners arrived three hours late--a job ran over, then they got lost. (I had given her the address of the complex when I booked the cleaning and she assured me she was familiar with it, but apparently not). Wouldn't have known any of this had I not called and texted to find out where they were. When they arrived in the early afternoon, The owner quoted us a final price and took payment before leaving for another job, and the other person stayed to "clean" our 2 bed (only one being cleaned though), 2 bath apartment. "Clean" is in air quotes because Cleaner #1 didn't do much during their four hours beyond clear the counters off, unplug the cable box from the TV, sweep the kitchen and living room, mop one of the bathrooms and take a long smoke break. The cleaner took a second smoke break at around the 4 hour mark and said the owner would be meeting him downstairs because he had left his cell phone in her car. 45 minutes later the owner returned, and stuck around for about 3 hours to finish the job (Per the owner Cleaner #1 went to get a drink and we never saw him again). I'll give the owner this--she is a hard worker and was pretty clearly trying to salvage the situation. (it's the only reason this is a two star review). She accomplished several times more than cleaner #1 in a little less time. However, in the interests of triage (we were most concerned about the kitchen) we asked her to emphasize cleaning the oven, microwave, and fronts of cabinets above the microwave when we saw how long it was taking, as the stove had a lot of grease buildup. She did a good job on the interiors of both appliances, but left a lot of grease on the fronts of them. I re-cleaned them both this morning, and did a better job in 15 minutes than their combined 8 hours. Long story short, I don't wish them ill, and we may well have caught them on an off day, but we won't be taking her up on her offer of ongoing cleaning. If you want to take a chance on them, I recommend doing so in a low stakes situation (not right before a party or house guests), on a day you have a flexible schedule, and to be very clear on what your top priorities are in the event they run out of time. If I were to do it again I would have told them at the start to just do the kitchen and baths and ignore the rest of the house, given they were already 3 hours late and the rest of the place was reasonably tidy. To the owner: At a minimum, I'd recommend having a performance conversation with cleaner #1. We got the sense he may have created a lot of unnecessary stress for you yesterday, and as a manager myself you deserve better.

I have never had professional cleaning done in my house before but decided to start since I do not…read morehave time to keep my house clean. I chose Touched by Magic based on the positive reviews on yelp and the website. I called and asked a couple of questions, got my quote and scheduled a cleaning. The price was decent and we were able to schedule a cleaning soon. We scheduled the cleaning for Sat at 10 am. Around 10:15, no one showed up so I called to see if she is having trouble finding the house.... no response. I called around 11, still no response. I am very disappointed in the business. There are all these rave reviews and no one showed up. Finally around 12:15, I finally get a text that there was a family emergency. It would have been no big deal if she had to cancel because of an emergency. I understand since stuff happens but it would have showed some kind of sincerity if she told me at the appointed time or before that she couldn't make it. It would have showed an effort and that she didn't forget the appointment but nothing except a text after multiple calls and a voicemail from me.