I used to take my car to Cactus and I loved it! My car was always looking good when I left. I recently went back to this car wash since changing hands and it was just a bad experience from the start. The first guy tried to tell me that I needed to buy a higher priced car wash because I had an SUV. I asked for the $13.95 wash and he told me that I needed to buy the $27 wash because I had a larger vehicle. I explained that I have never been told this before. He explained that the prior people were not selling the correct packages. I asked if this was mandatory and he then said it wasn't and started providing definitions to the words he was using. I of course became defensive and went to find the manager. Once finding the manger he stated that was his best salesman and admitted that his tactics to define his word choices were extreme and that he would speak to him. He then offered me a free exterior wash and air freshener. I felt better that he has at least sided with me. and offered up some free items. Things went downhill after that. I waited for my car to come through which took a really long time. Things seemed really unorganized and the workers weren't moving fast enough. Other employees were yelling at each other and the cars were piling up. After getting into my car, I noticed that the inside wasn't cleaned and made an additional complaint because the worker rolled his eye's at me. The same manager that was so nice before became rather ugly and defensive. He took his employees side and said how that was his best worker and that he didn't believe that happened. I then said all I asked him to do was wipe the backend of the car and the dash. He said no and shut my car door and told me to have a good day. I'm just in complete shock. They've lost a loyal customer. They can take that free car wash and shove it up their you know what. I wouldn't want them to touch my car or deal with them again even if it was free. Don't go to this car wash. No one seems to want to work or do the job they have. Poor customer service and poor cleaning job all while they push a higher bill on you for nothing. I could have done it better myself. read more

roughly 22 dollars, and a request not to put tire shine on,,, car looks like crap, dirt still visible, major streaks on windshield, and lo and behold tire shine put on,,,, and they had the audacity to ask if I wanted to leave a tip!!! worst worst worst car wash ever!!! and no sorry or anything!! Will do anything to post bad reviews on any site, and personally will NEVER use them again!! WAY WAY downhill work .. since they took over cactus car wash read more

Stopped in on 12/19/15 for a quick wash. Got called to the pit by the guys working on my car. One of the "leaders" said my driver's seat would no longer return to it's original position. He said "it was fine when you brought it in but the seat ain't movin' now." The right side of the seat moved but the left side didn't budge. The guys who worked on the car gradually drifted away while the leader tried to distract me by asking "don't I know you from somewhere?" My mistake was leaving without seeking out the manager. I assumed perhaps the lever on driver's side (it's electric) had jammed. Yesterday I still could not move the seat - took it to my mechanic who examined it and said the cable connecting to the motor under the seat on the left side was broken. So in a nutshell - the morons who cleaned my car on Saturday broke the cable by vacuuming too hard, pulled the cable thinking it was a manual lever to move the seat or forced the seat too far forward with the lever!!!!!!!!!!!!! To repair my seat the cost was over $600 out the door....I said no to the repair and drove my car with my knees almost touching the dashboard. I was 3 days away from making a 5 hour drive home from Christmas and my chest was touching the steering wheel. My car is now sitting at another mechanic who feels he can make the repair before Christmas. I sent an extensive note to Danny's via it's website with my contact information yesterday - no reply whatsoever - SURPRISE! I know this much - my seat was fine on Saturday when I took the car in....now it's sitting in the shop for major repair work. This place has gone to the sewer since the new ownership. I know it doesn't pay workers beans because the turnover is ridiculous. Perhaps these workers don't value much because they may not have much. I've always tipped well when going because the guys do the job I don't want to do now. But Saturday I feel I was disrespected by having my car damaged from a simple cleaning....and no one owned up to what happened. They were quick to snatch my tip but even faster with leaving the scene. I detest the lack of accountability with this business and it's desire to hire laborers who do not care about quality of their work. I hate myself for not raising hell when I realized there was something really wrong with my car. I will NEVER set foot inside of Danny's Car Wash again. read more

I've been to Danny's several times, and each time I have left being amazed at what a fabulous job they had done. I've gotten the super deluxe wash, the most basic wash, and several in-between, and regardless, my car looked brand new every time. You get much more than expected, and it's worth the 40 minute drive I have to make to get my car washed there. Highly recommend to one and all! read more

Danny's Car Wash is just that, a car wash. It is not a detail shop and they should stop selling anything other than a car wash. I spent $160 on a "super detail" and there was nothing super about it. First of all it took one guy only 30 minutes to do it. How can you wax, shampoo and completely detail in 30 minutes? This isn't Overhaulin' where 20 guys tackle it, one guy worked on it. I made sure to ask. Second of all when I did a walk around, on the lower part of the doors there was still dirt. Among many other places inside and out. It was clearly a pathetic attempt at a detail. Don't even get me started about their lack of ability to clean a window. When I went to the counter to express what I found, the employee said "What do you want me to do about it?" FIX IT!! DUH!!! Or give me my money back which of course they refused. read more

If there was a negative star option I would use it. Do not go to this car wash. It's really a shame considering how much I liked Cactus. I had my car washed ever week. Here, the staff is terrible. The incompetent girl at the front was completely disrespectful to a customer and then openly (so that other customers could hear) told the "manager" I'm not dealing with this one!!! I couldn't believe it. The poor woman heard and so did everyone waiting for their car. I waited for my car for 30 minutes. I politely approached the desk and asked if someone could check on my car and she said there was no way to do that. My car will be called when it's ready. Another 10 minutes go by, people waiting after me are getting called. My car is parked on the side of the building. I ask the girl what is it doing there. She says it's in line to be cleaned. Another 10 minutes. I again, very politely ask for the manager. Man comes out and I ask about my car. He says it's been ready for 20 minutes!!!! They just forgot to call it out. If that pathetic girl at the front was born with a personality, she'd be much better off in a place where she is representing the company. Please and thank you and maybe a smile wouldn't kill you. I promise. Oh, and the car wash itself, terrible. I don't think the inside of my car was ever cleaned. read more

I took my car to Danny's for an express wash and detail. I emphasized that I did not want any Armor All used and it was noted in two places - the ticket and a post it note they put in the window. They finished the car and I opened the door to get in it. I noticed that it was a awfully shiny. The guy said he never saw the notes saying not to use Armor All until he was done, so he had to try to remove it. I would think one would look at the notes BEFORE starting a job so you know what the customer ordered/bought. Needless to say, it goes on a lot easier than it comes off, as evidenced by the glimmer from all hard surfaces. I then noticed the door jams. They hadn't even been wiped down. In addition, the seats had not been touched, yet the package I bought included a wipe down of all surfaces. I checked the trunk and it hadn't even been opened to wipe down or vacuum the area. When I brought this to their attention, there was a lot of finger pointing and a half effort to correct the issue. I was told by the supervisor that they could "maybe make it up" to me on my next visit. Of course, there was no voucher offered because she said she would remember. As I got in to drive away, I also found a wadded up paper towel sitting in front of the gear shift. I am very disappointed and they don't have to worry about remembering me, I won't be back. read more

I was told about Danny's by a coworker that loves this place. Unfortunately, we did not have the same experience. I had my car detailed (Super Deluxe) because I planned to trade it in for a new car 2 days later. When I left the car looked great, however, the next day big white spots formed on my front seats (which by the way are black). One seat originally had a small stain on it but the other was in perfect condition. I brought the car back in and they stated they could get the stain out. They then proceeded to "remove" the stains. Once again, the car looked great when I left. However, about 30 minutes later the stains started reappearing. I also noticed they spilled whatever chemical they used on the dash of my car. So now, not only do I have white stains ALL over my black seats I also have white spots all over my dash. Also I had to roll my windows down for multiple days because the chemical smell was overwhelming. To say the least I NEVER plan on going back to them or ever recommending it to friends. read more