We went to the store on a weekend. We were interested in a keyboard. There were 2 salesmen talking…read moreto one another in the front of the store. We found the room with the keyboards but many were not plugged in. After going to front to ask for assistance one came back and plugged one in but not the one we were interested in. He left to find a cord and never returned. After 10 more minutes we left. We were in the store at least 20-30 minutes and the salesman was with us about 3 of those minutes. The store at first had no other customers. When we left there appeared to be one young family looking at music.

I was visiting from out of town and needed a adjustment to my neck for my guitar. Can't say enough…read moregood about Max and the group they're very pleasant nice people very knowledgeable highly recommend

Had a great experience. Sales reps are very knowledgeable. Set me up with a rental with no…read morepressure. I give this a 5 star.

Texas B & O is the place a lot of high schools and middle schools use as a gateway into renting and…read morebuying an instrument; however, their service is disastrous. I never felt comforted with the possession of my instrument when I rented an instrument here and felt more as if this institution cared mostly for the rent money rather than the quality and integrity of the valley's music community. My family has purchased an instrument from both Valley Keyboards and Antonio Strad and have felt more at ease with every visit compared to Texas B & O. I'd recommend buying and renting from sellers across Texas and even Melharts if possible. I'll gladly give further recommendations if needed. Thanks!!!!!

Great customer service! Spoke with manager Daniel. He made sure to do 5 point test and made any…read morecorrections necessary on my bass. To be received in out of the box playing condition. All GC should care as much about customer satisfaction. If your product is being shipped do it before Wednesday to avoid delays.

Came to look at their guitars and keyboards. Also to pick up some guitar strings. The staff seem to…read morebe a bit relaxed here. It was a bit chaotic just trying to purchase my items, even though there weren't many others in line. I think part of the issue was that there's no clear area to wait in line for the cashier. It felt a bit crowded in certain parts of the store because inventory is displayed in cramped spaces. But in other areas, walls with hooks are completely empty. The store could use some restructuring to maximize shopping experiences.

Great experience renting my first violin from Antonio Strad Violin. Excellent customer service-…read morealways responsive and quick to help. The violin sounds great and appears to be high quality; the case is perfectly designed with everything a violinist may need. I highly recommend them to anyone!

I had the pleasure of being served by the owner, Ms. Mary. She took the time and attention to…read moreensure I was well taken care of. The double bass I rented from her is in very good shape and sounds great, and at very reasonable rental price. Thanks again, Mary.