Our home warranty company sent them to our home to re-kay our locks. They did not re-key our locks correctly. We had to get the locks re-keyed by another locksmiths. Then, Dan's Pro-Lock told the home warranty company that they did in fact rekey our locks correctly and continued to charge us. They also don't answer the phone. Please avoid them. read more

Very professional and fair. We really enjoyed the service. Rekeyed the locks with ease. Great service.

This is the worst company I have dealt with, I would give 0 stars if possible. Lock smith named Jose came for a job, didn't complete the job and took off. He promised that he'd come back and complete the job but never showed up. Called him and the company several times with no success. This is a scam company, AVOID at all cost, don't let these people in your house. read more

On time arrival, work completely professionally, good communication of progress, however one lock was not rekeyed due to lack of key availability. read more

Alfred did a great job explaining my options and then providing the services that I selected. He was friendly and personable.

Quick, efficient, and reliable service. The representative who Re-keyed our place was friendly, and I'd certainly recommend this place

This company coild not have been better....on time...listened to our needs....worked fast but efficient and we would highly recommend them

The Rekey service qas fast and professional. The technician arrived on time and was able to switch out two locks in about 5 minutes.

Met expectations for servicing lock issues. Tech was running a bit behind, but kept me informed regarding his status.

Sonny showed up slightly earlier than our 9:30 appointment, quickly replaced all our locks and did a great job wearing a mask and communicating when he'd be going in/out of the doors. The one thing we forgot to talk about was re-programming our garage door openers! read more

Dan's Pro-Lock did an excellent job in rekeying our new home in South Lake Tahoe. Brian, the locksmith/technician, arrived within the appointment window and made sure all seven locks were rekeyed and all locks could be opened using the same key. read more

Bryan was outstanding and professional. He came out and did a re-key on our 3 exterior doors and the service was outstanding. Would definitely use again. read more

Knowledgeable and timely. Good attitude. Locks look good. I would recommend this service provider.

responded very quick for the appointment. unfortunately, had to get the work redone. cracks in the sheet rock. sent pictures but didn't get a response. read more

Andy was punctual and efficient. explained what he would and did it. thank you!

Dan's Pro-Lock was assigned to me through my home warranty service, AHS. There were several rekeys and one of the locks involved was a Schlage digital/mechanical combo lock. The mechanical locks were rekeyed alright. But the technician wrecked the digital part of the Schlage. In his defense he said that he had no proof that the digital part was ever working (it worked fine until he messed around with it). He then insisted that he worked with this type of lock all the time. IF that is true, then he must have accidently shorted something out or something similar. So beware. read more

Addressed appointment quickly; was not in the home long to take care of everything that needed to be taken care of. Very friendly and personable. Explained everything that he was doing. I would definitely call him again. read more

the locksmith showed up promptly at the time he was expected, and finished quickly.

Locksmith was quick and did what needed to be done. However, the company itself is not great with communication. I texted and emailed 2-3x trying to cancel the appointment because I would not be home, they never called me back to reschedule, and they showed up at the appointment window that I was trying to cancel. I was not home at the time (hence why I was trying to cancel), so I had to call the company to let the locksmith know I would be home in 15-20 minutes. read more

Very efficient and finished the rekey of our locks within no time. Took time to try and replace the mailbox lock as well. Very courteous and easy to work with. read more

If you need locksmith help and RE-key assistance, these are the guys you want. Dan himself is a gem and his guys are top notch. They work quick and they love additional work at a fair price right on the spot. Even recommended for minor hardware items like new door hinges and interior door handle installs. read more

We need to re-key the house that we newly purchased. Nick appeared on time and finished the job within half an hour.

extremely fast and capable service. the locksmith who did the job was pleasant and personable, and moved like lightning. could not have been more impressed with how the work was done. read more

The technician did a fine job but it took weeks to get him here. The first appointment was a no show and then it took many texts back and forth with slow replies to nail down an actual appointment. He was apologetic and did good work when he did show up. read more

Very professional and on time service. I was referred to them through my home warranty company. Josh was prompt and courteous.

These guys were great. We re-keyed all locks in the house. They asked for lock brand and pics ahead of their visit which made everything go smoother the day of the appointment. Super courteous and easy to work with, and offered different options based on what we wanted. read more

I ordered a re-key service with Dan's Pro-Lock and had a positive experience with them. They scheduled quickly. Marcus did a great job. He worked with with my special circumstances and communicated very well. read more

Our home warranty company dispatched Dan's Pro-Lock in San Diego to rekey our new home. Worst service we've ever encountered from a locksmith. The technician was uncommunicative, rescheduled on us three times, and then no-showed after my husband waited for them two and a half hours past his stated arrival window. Would not recommend, what a complete waste of time. read more

New house, new keys, professional, quick, clear communication, very good service.

Our key technician was great. He arrived on time, was very professional, and completed re-keying multiple doors and deadbolts very quickly. Our only challenge was getting responses to voicemails and emails when trying to schedule the appointment, but once it was scheduled, everything was really efficient. read more

The technician did a great job, and did not try to upsell anything.

Great service, awesome professional.... Would definitely recommend and utilize them in the future.

Kyle was on time very friendly and professional, even though he couldn't re-key my old T-handle garage door lock. He gave it a try after he made it clear that it was outside his expertise. In view of the fact that he had re-keyed a similar one before, he thought he could do mine but to no avai. read more

Changed out several locks and levers for my home and Dan's Pro-Lock responded quickly. Ask for Brian in SA, the most experienced and honest lock tech you will find. Super friendly and helpful, with lots of insight. He helped to rekey and put in levers/knobs so I just use one key. He did a great job, very satisfied. read more

Good job thanks! Tech was helpful and very quick in rekeying the house. Would recommend again.

Jason with Dan's pro lock was professional, on time and answered any and all questions I had. This was a simple call through American home shield. My only complaint is the responsiveness of the company. It took a week to get the appointment set. I was texting the company and it would take them days to return my text. I would recommend calling them instead and hopefully they would be more responsive. read more

Nick was awesome, and would recommend this company to anyone! Very reliable, and wants to make customer happy!

Alfred was awesome! He was friendly and took care of all of you key needs. I plan on using him again in the future.

Alfred from Dan's Pro Lock was very professional, arrived fast after I notified the office that we had an emergency and needed the 8:00 to noon window moved up as much as possible. He arrived at 9:15, changed all the locks quickly, was very efficient, and would highly recommend their service. Job well done. read more

professional, nice, efficient, knows his stuff. highly recommend