Spent $40,000 on a holiday for 8 people,Paid for up graded flights, to and from Calgary,We were not…read moregive these seats as the aircraft did not have upgraded seating.Ok no problem, have been trying to get a refund for 8 ,had 6 still waiting for the other 2,Now its been over 3 months.Uniglobe have been no help what so ever, just the same old story, sorry you are having problems,$40,000 with these people and that is there response.. Stay away from this company if you want decent service

Our family of four (2 adults, 2 children) used the services of Uniglobe Direct (Uniglobe) for a…read morefamily vacation from Canada to Europe. On departing, we discovered that the agent had erroneously booked airline tickets for 1 adult and 3 children, leaving our family, specifically my spouse, to purchase a one-way ticket to Europe at the counter, and to be in limbo for the return from Europe. When confronted by this error, there was much finger pointing at the Airline system versus human error. No compensation or upgrade offered for a stressful departure. There were no problems with the bookings for accommodations. Will not use again.

Not sure what to say. Had a great time. Lift tickets and equipment rental all arranged beforehand,…read moreso there were no surprises. Only thing was I skied so much my legs ached by the end of the second day. But accommodations were nice didn't mind just relaxing in my room for a day curled up with a good book taking it easy. So only warning, be in good shape if you ski after not exercising those muscles all year until you decide to book more than two days.

Great service. Quick responses to my needs. Everyone was very friendly and on point with answering…read moremy call.

We used Banks for our very first all inclusive and were very happy with the service and experience…read more About a month after booking, our agent found a discount for our trip and saved us several hundred dollars. The service was really friendly and helpful, smooth and seamless. Banks will be our agent from here on.

From the owner: Banks Travel has been serving Penticton for over 40 Years and has consistently been voted the Best…read moreTravel Agency in the South Okanagan. We are truly the most TRUSTED name in travel in the Okanagan. Our travel agent specialists are committed to providing you with the highest standard of customer service along with in-depth product knowledge. We will answer your questions and help guide you into making the right choice. Let us work for you.

This was a great three hour walking tour of the Cultural Distract around our hotel. Andrew Deans,…read morethe owner and guide, grew up in the Okanagan and worked at his Grandparent's Orchard in Lake Country until he started this business 5 years ago. The tour started at the historic Laurel Packinghouse. We had: Tea at Chaibaba Avocado Toast at Sprout Bakery Fried Tofu with Gochujang at Gather (where we were recognized from Sunday) Tacos and Margaritas at Tacos & Tequila Pizza and wine at The Curious Cafe Visited the Japanese Garden Gelato at The Kelowna Yacht Club Everything was terrific, and Andrew seems to know everyone in town. As a result you feel like a real insider wandering around town with him, saying hi to everyone he meets.

From the owner: Our Guided Walking Tours help guests learn about the food & culture of Kelowna through a jam-packed…read more2 hour "local experience" where we tell you the stories you won't find in any brochure, meet the people who actually make this city so great, and taste the food that has put Kelowna on the international culinary stage. With us you get the personal experience and local insight from someone who grew up in the area and worked on his Grandparents Orchard. Let the history of Kelowna come alive! The tour starts at the old Laurel Packinghouse, and winds its way through the stunning Cultural District. Lots of opportunities for photos and video of beautiful buildings, statues, waterfalls, Okanagan Lake, and many other historical & cultural stops. Along the way we include 6-8 taste/drink visits included at local businesses only that will add to your authentic experience of picturesque downtown Kelowna, BC! The tour lasts roughly 2-to-2.5 hours, and is about 2-2.5 kilometres in walking distance. However, we stop lots and never more than 10 minutes or so between tastings. We go rain or shine! Also, we provide umbrellas for the day upon request. Please check the weather and dress accordingly. We can't wait to explore our beautiful city with you!