I had my taxes done in February. I thought everything was fine, but a few weeks later, I got a…read moreletter in the mail stating that I owed the state $644, not the $622 that A & A had calculated. I brought it to their attention, texted them the letter, and tried to follow up, but apparently they don't care. H&R Block is more expensive, but they never miscalculated my taxes, so I'll be going back to them in the future.

Marty goes above and beyond. My daughter and I won't go anywhere else when we do our taxes. He is…read morehighly knowledgeable, experienced and I recommend his services.

Rosa is the BEST! She was fast and had good communication. So glad our friends referred her to us!read more

These people are the worse. They are very unprofessional and never answer your calls. They are only…read morethere to take your money. Leopoldo and Rosa should not be doing taxes there are not honest individuals

Farhan is the BOMB,I called and left a message for him to call me back so I can get my tax return…read moredone and he called back the next day and we set up appointment right away. He is very professional easy to talk to, he made the experience fun and stress Free. His prices are very reasonable and he knows everything about taxes and was able to answer all my questions and concerns. No long wait time I was in and out. I would definitely recommend him and his services to family and friends.

Farhan is always so great! This is my second year with him and I will definitely be returning. Very…read morecommunicative and was very helpful in helping maximize my refund.

I've used the services at this H&R Block location for two years. While I believe my tax returns…read morewere processed accurately, the customer service has been consistently disappointing -- enough so that I will not return. In 2023, I worked with Georgia Workman at the Woodland location. She completed the return quickly and called me when it was ready. However, when I arrived to pick it up, I was informed I needed my husband's signature for electronic filing -- something Georgia never communicated. She could have sent the form electronically but didn't. There was no apology for the oversight. I had to drive 20 minutes home and back again just to complete the process. After paying for the return, I received a call informing me that the fees had been miscalculated and I needed to provide my credit card over the phone. Again, no apology. I didn't feel comfortable paying that way. I refused to make the additional trip out, due to their error. Despite this, I gave them another chance in 2024. I dropped off my documents with Georgia again and, two weeks later, hadn't heard anything. Only after I emailed her did she call to say the return was ready. This time, I was able to pay and file electronically, which was an improvement. However, I had requested -- and was promised -- a breakdown showing what I owed versus what my husband owed (something she had done the previous year). I emailed multiple times requesting it and received no response. Eventually, I went into the office. They couldn't locate my file. I asked to speak with the supervisor, Emma Rivera, and was told she was on a call. While waiting, I emailed her and forwarded my prior messages with Georgia. After her call, Emma came out and acknowledged that she'd received and read my email. She found my file quickly -- it had been overlooked by the previous staff member. When I asked about Georgia's lack of response, Emma simply shrugged and said, "I'm not sure why she didn't respond to you." Again, no apology. Overall, the customer service at this location is poor and unprofessional. The staff show little regard for your time or your concerns -- which doesn't inspire confidence in how they handle your taxes. Take some pride in your work and how you treat clients. I won't be returning. I might have to pay more, but it's worth it to be treated with some decency.

Yasuko was so helpful and knowledgeable! We will continue to see her for years to come! Great…read moreservice overall!

A few years ago I was scouring the internet for last-minute tax help and came across Solved Tax…read more Despite the impending tax deadline and his busy schedule, Jessie Mullin picked up the phone and scheduled an appointment with me. He took the time to figure out a tax solution for my situation and, more importantly, to soothe my frazzled nerves. Since that time Jessie has helped me stay ahead of my taxes and he's been available and helpful for other questions that pop up. I'd trust him for any personal, self-employment, or other business tax or accounting advice. Not to mention he's just a super nice guy and a pleasure to work with. If you're seeking great tax or accounting help with a smile, look no further.

I knew he was uniquely talented in his field from our very first conversation via phone, but it…read morebecame very apparent when we first sat down together. Jessie and crew at Solved Tax are not only well-versed in tax law across professional fields, and supported by decades of obvious experience in the field, but also excellent in customer service and friendly, as well. I have a complicated tax profile, with independent contract work and multiple lines of income in addition to niche entertainment sector line-item deductions, and property ownership to boot. I needed bookkeeping help above and beyond the already complex tax prep, and Jessie knew what and how and why and to what extent to take standard versus comprehensive deductions, immediately recognized my professional lexicon and where that intersected with taxation, and was able to interpret my activities in ways that fall within standard and exceptional legal definitions to my advantage. I have worked with other tax preparers, but never have I sat down and immediately felt like someone had my case under control. Jessie got me squared away with three years of tax filings in under one month, educated me on how to approach my future filings, and did all of this at a very generous rate for the amount of work to be done. I would send anyone to Solved Tax for their needs, simple or intricate, and I have already referred two rather complexly-taxed individuals and their businesses to him.

it's that time of the year again!! I've been coming to Paulette with Court street taxes for a few…read moreyears now, and every time I leave feeling like my knowledge of taxes and earnings has increased yet again! Not only does Paulette give you a hard breakdown of what was taken in for the previous year, she is amazing at providing excellent suggestions for the year to come and what is to be expected. Overall, I couldn't be more pleased!

Great job always. I've been doing my taxes here my whole life haha. My mom and family also do our…read moretaxes here and pretty much my whole town at this point.

From the owner: Personal and Business Tax Preparationsread more

Ridiculous broker fees!!! I would give this place zero stars if I could. Go elsewhere! People here…read moreare not honest and are just looking to charge you high amounts for broker fees. Sad

The worst insurance I was on a insurance plan for 2 weeks.Payed about 800 in total to pay in to…read moreand out of it.That was almost a year ago now they are sending me extra cancelation fees.This place is a joke !

Sandra was always very pleasant when supporting other families and that's why I did my taxes with…read moreher before. Unfortunately, for quite some time she unresponsive to various way off communication. Perhaps because I use email, phone and txt to validate that she received the information. This would not happen if she responded to me within a reasonable amount of time (a week or so), but she never seemed to care. Thus, i would have to make a trip 30 min. away to talk to her and she seemed to be occupied on other important tasks besides the customer that was in front of her that had set up an appointment. Very Unprofessional, disrespectful and definitely not a business that i would vouch for. Or the obvious, that i am not part of her business niche.

I had some questions & needed help enrolling in health insurance through covered California so I…read moremade an appt with Lupita (Certified enrollment counselor) who was recommended to me. She was very professional & really nice and was able to help me out very quickly. Signing up for health insurance can be a little confusing so it is always nice to get help & Lupita is someone I definitely recommend. In terms of the establishment itself, the office was easy to find. very clean & professional.. Another good thing to know is that this business offers tax prep services as well.