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    Darlene Crawford, ARNP -

    5.0 (1 review)

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    9 years ago

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    St Mary's Medical Center

    St Mary's Medical Center

    2.5(117 reviews)
    2.2 mi

    I recently spent 13 days in the hospital for two consecutive surgeries, and I have nothing but high…read morepraise for my experience. The care and attitude of the entire staff--from the doctors to the nurses--were exceptional. They treated both me and my family with the utmost professionalism and genuine tenderness throughout my entire stay. The facilities are a bit dated due to the legacy of the building but nothing can replace the human touch. Great job everyone!

    I've visited this hospital three times, and unfortunately my experiences have been consistently…read moreconcerning. During my most recent visit, the intake process (once inside the ER, not the first one that you have, but the one with the actual person who's gonna be treating you) felt extremely rushed, my nurse spent less than 30 seconds with me, and I did not feel properly assessed or heard. I felt very dismissed on multiple occasions and like the nurse wasn't listening to me. Throughout my time there, multiple staff members came across as unfriendly, which made an already stressful situation feel worse. I also observed behavior that felt unprofessional for a medical setting, including staff joking around in a way that was disruptive and did not seem appropriate for the environment. Additionally, I was discharged before I felt ready and before I believed my condition had been adequately addressed or stabilized. When I arrived at the ER, my pain was a 7/10. It only went down to a six ish and is now back up to a seven or eight (several hours after leaving) also, the building seemed to smell like mold or something which is new from the last two times. I was there that I didn't notice up until this visit. I understand that emergency departments can be busy and stressful, and I respect how hard medical staff work. The one good part was that the male nurse I had (I had two- the female nurse was the dismissive one) was very skilled at doing IV, which has been a problem for nurses in the past because I'm a hard stick. However, I left feeling concerned about the level of attention, communication, and professionalism I received during my visits.

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    St Mary's Medical Center
    St Mary's Medical Center - Cafeteria hours Coffee Shop

    Cafeteria hours Coffee Shop

    St Mary's Medical Center - No one in the rooms yet still sitting in the middle of a hallway

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    No one in the rooms yet still sitting in the middle of a hallway

    Darlene Crawford, ARNP - - nursepractitioner - Updated August 2026

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