For years, I would avoid the main post office, especially at peak times, and go to a small local…read moreone. That's before they bought in self service machines and it's probably not overstating that it has changed my life somewhat. It may not be any quicker at the self-service machine, seeing as I'm not a trained PO professional but I pretty quickly learnt the order the questions are going to come up on the big touch-screen in front of me to select what sort of postal service I need. You will be very unlucky if you have to wait in line here as there are plenty of machines that mostly work. If there is anywhere you may have to wait in line is if you need a 'proof of postage' receipt or are sending by any traceable service (recorded deliver, special delivery etc.) but otherwise your stamps are printed along with your receipt in seconds and you pop your post in the box and go. Even better, the post office is now open until 6.30 each week night. It is almost empty for the last hour as no-one knows about late opening. Until now that is.

As Post Offices go... This one is pretty good actually. Ideally situated just off Victoria Square,…read moreI believe it's the largest Post Office in the City Centre. It offers all the services you would need, including a travel money service, a selection of collectable coins/small gifts, insurance/banking and a cash machine. There are a number of counters (and normally plenty of staff), so you WILL have a wait (inevitable these days), but now there is a ticket system in place so you at least have some idea of how long that's going to be. Plus, no more queuing! This branch has installed plenty of seats so you can sit and wait to be called. I popped in to post a parcel to America this week. Obviously, being the festive season... It was packed. I took a ticket and was informed there were 15 people in front of me. When you get your ticket from the automatic machine, you select the service you require (meaning that people waiting for passport/financial services aren't in the same queue as people who just want to post something). Posting things abroad is expensive these days, but the friendly and helpful member of staff I encountered made the pain a little more bearable. Once I was called, I scooted up to the desk to be greeted with a big friendly smile and was asked what I required. I explained I wanted to post a parcel and the guy gave me a sympathetic look and asked me to place my item on the scale. Yes... It was pricey. After going through the American import protocol (filling in the little sticker that pretty much renders any surprise gone for the recipient as you detail EXACTLY what is in the parcel), we had a chat about who I was sending it to and what I was sending. Not in a creepy way, just an interested one. Whilst the exchange was going on, we got to the subject of upcoming travel plans. With two trips abroad planned (so far) for 2014/2015, we got on to the subject of their various financial services for people going on holidays. Now, I am pretty clued up on currency etc - but he had some pretty good information about services I didn't know the Post Office offered (and assured me he wasn't on commission). I left lighter in the wallet, but not too bothered about it. I did everything I needed fairly swiftly and without and hassle. The service I received was pretty fantastic and I left armed with information about things I very well may use in the future. I would definitely use this Post Office again rather than my usual JQ branch if I was headed into town.

Post Office seems to have random opening hours, feels like an ad hoc hobby rather than a…read moreprofessional business. Shame as this is a handy location with parking available

The recent closure of many post offices across the city has made me realise the sheer significance…read moreof having a branch close to home! Thankfully, I live very close to Sir Harry's Post Office and its open six days a week. There are two main staff members who deal with post office duties and I've become such a regular that we've grown to exchange random banter when I'm there - although I doubt those queuing behind me appreciate my random conversation! The staff are very helpful and friendly. They have a limited supply of stationary, which is useful when you don't have the correct type of envelope or need sellotape to reinforce your parcel! Only it's a little absurd that you have to pay for this at the confectionary till when it's adjacent to the post office counter. There's the added convenience of being in a grocery shop in case you need food supplies.

A great little post office filled with friendly staff, stationery items such as greeting cards,…read morecake decorations and sweets. The place doesn't have it's own car park, but there are plenty of free car parking bays next door.

You can usually get a place to park just past it but it has no car park. It usually has three of…read morefour staff working most of the time, all of which are friendly and helpful. The queue is insane from the middle of November right up to the new year so I try to avoid post offices in general at that time of the year. It is fairly big and sells cards, some sweets and toys and some stationery - all of which you have to pay for at one of the main post office counters

This is a very good post office with really competent staff, however, there is not a lot of room,…read moreand the queues always lead outside, which is not good for young or old people or people with prams who have to squeeze up the ramps outside. this will be one of the only post offices in bilston that is open soon and so will be absolutely jam packed all the time, which is quite scary considering the size. the staff are lovely and always help you out no matter what.

Extremely friendly and well run little post office of the type Labour are currently desperate to…read moreclose down for some stupid reason. Staff are always very friendly and helpful. My only criticism is that que's can get a little long at times. With so many PO's getting the chop though what can you really expect?

The staff are very friendly and polite and go out of they way to help you. The shop is very clean…read moreand easy to find things in

Carrying on from the neighbouring News Pages, with its distinctive 1950s style look and feel, is…read morethe Post Office on Longbridge Lane, close to the local train station. However, thankfully the services offered by the post office aren't stuck sixty years in the past as well. The office functions as a bureau de change, trading foreign currency for those going abroad on holiday, selling a decent range of greetings cards for those unable to head into town to one of the big stores such as Clinton's or Card Factory, as well as having a free electronic cashpoint outside, a rarity in the area. However, (thankfully) not all of the services have been brought up to modern standards. The service is always friendly and personable, with the workers behind the counter always willing to have a chat after they've got your money.

All three staff are Agony Aunts gibbering on with Customers about Holidays the Weather and suchlike…read morekeeping customers standing around waiting to get served!!! I often see customers with walking aids kept waiting not good news

lovely helpful people. very knowledgeable about everything and run so many different other delivery…read moreservices like Evri and Amazon locker. have been going there since 1995 and the same friendly faces are always there to assist. 5

This is right next to a corner grocery shop of college road. It is medium sized and has access for…read morethe disabled. The shop section of the post office does sell a variety of things but i have to say most of the items are over priced. They have had various staffs working in that section and i have noticed how once a staff did not speak politely and did not act in proportion to that matter at hand where a customer made a mistake on his lottery ticket. The post office section is of contrast in terms of service. There is 3 staffs working there and they are really helpful when you have to post a lot of parcels and want to weigh them on the scales to know how much worth of stamps to affix, regardless of how long the que might be.

I've used this Post Office for years and it really is the best I've ever come across for friendly,…read moreprofessional customer service. Staff are welcoming, they go out of their way to be helpful, and they are fast and efficient. Much better than the P.O. in Acocks Green village. I recommend it highly - you really can't go wrong with these guys.

When our regular post office failed to survive the recent cull, we switched to using Shirley Road…read more This post office sits in a small row of shops, and has street parking outside, although finding a space can be difficult at peak times. Perhaps because of its location next to a small general store, this post office doesn't sell much else apart from postal items; you won't be able to pick up your missed during the weekly shop bits and pieces here. However, it more than makes up for this by being the friendliest post office we have ever used. We send out a lot of items in the post (home business and ebay wardrobe clearance) meaning that we can have 10-15 items per trip. The staff in this post office are really efficient, meaning that other customers in the queue are kept happy (we try to go when it is quieter). Many post offices will complain if you bring more than a couple of items, but not here. The staff take a sensible approach, asking you whether items are all the same, and whizzing through the recording and certificates of posting at great speed. All of this is while chatting away, and remembering all their regular customers. Certainkly well worth adopting as your regular post office.