The BEST pediatrician in Harrisburg! Dr. Seto and her staff are excellent. As a mother of 3 young…read moreboys going anywhere can be a challenge. I have never had to wait in the waiting room, she always listens and ensures that my boys feel comfortable. She is also very casual and when she talks, she talks to you like a person, unlike some doctors that talk to you like you are an idiot. She is awesome and I will not take my kids anywhere else!

Been going here since I was a baby and now I'm a college student! Staff here is always so nice…read more Have never had a problem. The best PA ever is Katrina! She makes no situation awkward and the hard to talk topics not hard to talk about at all! So easy going and kind. She was MADE for this profession! Highly recommend!!

We had been referred here by several people, and we decided to go here. it was in a large office…read morebuilding on union deposit road in harisburg, near tristan associates. anyway, we were all well, doctor tan ended up seeing us and really took care of our new daughter! yay! but seriously, it was a breeze, the paperwork was pretty simple, and we didnt wait that long. lucky for us he spoke chinese and that really put my wife's mother to ease. several people had suggested him and we called to make a few checks before hand, everything seemed cool, plus they've been in business for a long time.

I would appreciate if this review could find its way to Dr. Michael Krall. Dr. Krall is a very good…read moredoctor who created rapport with both of my children in his previous practice. Since the dissolution of that practice, I have been consistently disappointed with his corporate overseers at UPMC. The last few visits my son and I have waited in the waiting room for a minimum of 20 minutes. This past visit, I was told that he could not be seen because 1. I went into the "sick" entrance instead of the "healthy" entrance, and 2. They have a five minute late policy, and it was 8:06. Dr. Krall, you are a good doctor who inspired trust in my children. You gave them their first inoculations when they were just a few weeks old. And now because of your affiliation with UPMC, you will never see them as patients again. Please break free from UPMC. You are being managed by accountants who expect you to be a means to their production goals instead of an advocate for the children you treat.

If your child has autism, or may have autism, this is the last pediatrician's office you want to…read moresee. Before my son was diagnosed with autism, Dr. Burks kept telling me not to worry about him not speaking or having autism. Another doctor told me that becuase he was a happy baby and wasn't screaming when they touched him, that he definitely didn't have autism. I didn't listen to them and took him to Penn state health and he was diagnosed with autism. If I would have listened to heritage pediatrics, I would have never got him tested. Fast forward a few years, my son had a suspected UTI. I took in a sample of his urine and they lost it. I called several times and I was told they would call me back and they never did. I finally went in, in- person to ask where the sample was and after getting shuffled around from nurse to nurse, the doctor admitted that it was lost. She tried to blame covid even though covid had been "over" for about a year or two at that point. Last, one of the newer doctors at the practice dismissed my concerns about scoliosis in my son. We had X-rays of his abdominals done for constipation issues and in the X-rays you could see a curve of his spine. Dr. Crawl quickly checked him and said he was fine. I took him to Penn State orthopedics last week and they diagnosed him with a 28 degree curve of his spine. They also told me that children with autism have a high chance of having things like scoliosis, something that his pediatricians at Heritage never told me. I am so utterly disgusted with the care or lack there of from Heritage I could just cry. They have let us down over and over again. I have tried to switch but many of the good pediatricians in this area aren't currently accepting new patients. Do not make the same mistake I did and got to Heritage.

I love this practice. I have used them since my kids were born. They are still a business that…read moreneeds to run and they won't always have appointments to plug everyone, but they're great! They have sick hours and 2 offices that they make a lot of extra appointments now to try and make as much room for everyone that they can. We have a main physician we see, but we've also seen others and we've had no issues with any of them. My kids love them, we love them, and we still recommend them to others. Are they 100% perfect? no. Is anywhere? no. They're HUMAN. The grass is greener where you water it.

I called to schedule an appointment for my daughter and was told they do not accept self-pay…read morepatients and only see patients with insurance. As someone who chooses to self-pay rather than pay extremely high monthly premiums for a family plan, this was really frustrating. With recent changes, many families no longer qualify for subsidies and are facing very expensive insurance options, so choosing to self-pay is becoming more common. Because of that, it would be really helpful to see more practices offer options for families who are willing and able to pay directly for care. I was also told vaccines are too expensive without insurance, which felt a bit assumptive. Many self-pay families understand the costs and are prepared for them. Sharing this so other parents who are self-pay are aware before reaching out.

I have had too take two of my kids here. The staff have always been pleasant and prompt. I also…read morelike that they treat my kids like young adults. This place is a great condition of prompt service and we'll rounded care.

Nothing negative about our first visit to this place. The waiting area is well appointed and…read morethere's a children area with some durable toys available to console and distract those waiting to be seen. Once taken to the 'back' the cleanliness and organized matter of business continues, the staff is very friendly and the atmosphere is quiet, although very 'medical'. We have only worked with Dr. Seto who we followed here from her old practice and nothing but praise about her manner and professionalism. To date I can recommend this facility.