Been going here since I was a baby and now I'm a college student! Staff here is always so nice…read more Have never had a problem. The best PA ever is Katrina! She makes no situation awkward and the hard to talk topics not hard to talk about at all! So easy going and kind. She was MADE for this profession! Highly recommend!!

My family has been seeing Dr. Tan & Garcia since before I was born & now that I'm old enough to…read morehave my own he goes there as well. Everyone there is lovely and truly cares for the children. I've never had a problem with them and they are all incredible people and doctors. I recommend them to everyone I know.

I would appreciate if this review could find its way to Dr. Michael Krall. Dr. Krall is a very good…read moredoctor who created rapport with both of my children in his previous practice. Since the dissolution of that practice, I have been consistently disappointed with his corporate overseers at UPMC. The last few visits my son and I have waited in the waiting room for a minimum of 20 minutes. This past visit, I was told that he could not be seen because 1. I went into the "sick" entrance instead of the "healthy" entrance, and 2. They have a five minute late policy, and it was 8:06. Dr. Krall, you are a good doctor who inspired trust in my children. You gave them their first inoculations when they were just a few weeks old. And now because of your affiliation with UPMC, you will never see them as patients again. Please break free from UPMC. You are being managed by accountants who expect you to be a means to their production goals instead of an advocate for the children you treat.

If your child has autism, or may have autism, this is the last pediatrician's office you want to…read moresee. Before my son was diagnosed with autism, Dr. Burks kept telling me not to worry about him not speaking or having autism. Another doctor told me that becuase he was a happy baby and wasn't screaming when they touched him, that he definitely didn't have autism. I didn't listen to them and took him to Penn state health and he was diagnosed with autism. If I would have listened to heritage pediatrics, I would have never got him tested. Fast forward a few years, my son had a suspected UTI. I took in a sample of his urine and they lost it. I called several times and I was told they would call me back and they never did. I finally went in, in- person to ask where the sample was and after getting shuffled around from nurse to nurse, the doctor admitted that it was lost. She tried to blame covid even though covid had been "over" for about a year or two at that point. Last, one of the newer doctors at the practice dismissed my concerns about scoliosis in my son. We had X-rays of his abdominals done for constipation issues and in the X-rays you could see a curve of his spine. Dr. Crawl quickly checked him and said he was fine. I took him to Penn State orthopedics last week and they diagnosed him with a 28 degree curve of his spine. They also told me that children with autism have a high chance of having things like scoliosis, something that his pediatricians at Heritage never told me. I am so utterly disgusted with the care or lack there of from Heritage I could just cry. They have let us down over and over again. I have tried to switch but many of the good pediatricians in this area aren't currently accepting new patients. Do not make the same mistake I did and got to Heritage.

This was the practice that my siblings and I went to all through childhood - we had a great…read moreexperience and my parents loved it. Dr. James Mosher was an excellent pediatrician.

I originally really appreciated their forwardness with giving vaccines to children and their…read moregeneral attitude towards sensible public health policies, so I sought them out when we moved here. I have liked several of the providers there. It's hard to say bad things about kids' and babies' doctors. However, their office policies about late times and cancellations are unfair. The office staff who answers phones, particularly in Enola, is often extremely rude and offers ungrounded and unsolicited medical advice. The one receptionist said, "it's just a fever, she'll get over it." This is not something an anxious parent wants to be told. Worst of all was the experience we had with the pediatrician who saw my infant and launched a spontaneous uncredible CYS investigation because he was small for his age. I understand that they have duties as mandated reporters, however, this caused a tremendous amount of anxiety for my family. They recently dismissed us from their practice due to their lateness policy. I would definitely not recommend them and will be seeking out a new practice and hoping for the best.

I have had too take two of my kids here. The staff have always been pleasant and prompt. I also…read morelike that they treat my kids like young adults. This place is a great condition of prompt service and we'll rounded care.

This place USE to be Amazing. Then Dr. Darowish retired and they switched to Healthy Starts…read more That's when the problems began. Now, they are all about the money and once your kids are about the turn 18 they try to push them out the door and want nothing more to do with them. I still have one child and grandchildren that attend there but I will certainly be looking for a new pediatrician after seeing how they have treated my soon to be 18 year old. Oh and the secretary or as she calls herself the Administrative Assistant, violated HIPPA regulations which I will be bringing to the Doctors attention- if they called me back- which the secretary said they probably wouldn't do. I do not recommend this place to anyone that has children over the age of 10.

Pediatrician Dr. Charles E. Darowish, D.O. was the cream of the crop, top shelf, bee's knees,…read morechoicest, prime, elite, crème de la crème, flower, jewel in the crown, nonpareil; pick of the bunch pediatrician in Pennsylvania and, I would add, he had invited into his practice, a couple of young, Cracker Jack female partners who would have carried his torch into their tenures. Even his brilliance, & their promising lights could not burn forever in the choking environment of commercial medicine. To Dr. Chuck, I would give all the stars in the heavens, if they were mine & accolades to his best protégées. But that was a long, long, long, long, long, time ago.

Nothing negative about our first visit to this place. The waiting area is well appointed and…read morethere's a children area with some durable toys available to console and distract those waiting to be seen. Once taken to the 'back' the cleanliness and organized matter of business continues, the staff is very friendly and the atmosphere is quiet, although very 'medical'. We have only worked with Dr. Seto who we followed here from her old practice and nothing but praise about her manner and professionalism. To date I can recommend this facility.