Clogged sink and Aaron bass was the tech. He came in and the sink was unclogged in a short amount…read moreof time and did not make a mess. And what mess was done, he cleaned up. Good company to work with. I'll call them in the future with other plumbing problems.

Josh, our technician, was absolutely amazing. Instead of jumping to conclusions, he carefully…read morewalked me through every step of the diagnosis -- starting with the basics (ABC) instead of guessing with the big-ticket fixes (XYZ). That honesty and thoroughness alone put me at ease. This company is truly honest and reliable. They saved me nearly $8,000 by correctly diagnosing the issue and replacing just the blower fan, rather than trying to sell me a whole new AC unit. On top of that, they were $400 cheaper than the last company I used -- a company that replaced a capacitor without ever doing the proper testing. Duck Duck Router did all the testing, spent over two hours here, and never once rushed. When we needed a part on a Friday, the supervisor personally dropped it off so the job could be completed right away. That extra effort speaks volumes about their commitment to their customers. I am so appreciative of the excellent service we received. If you want a company that is fair, knowledgeable, and goes above and beyond, look no further than Duck Duck Router. They've earned my trust and my future business. Thank you Josh, Justin and Stephanie, the nicest receptionist ever!

Great group of guys who take their job seriously and have great knowledge. Definitely worth the…read moreprice

They took care of business with the quickness. It was great…read moreto deal with local folks that speak my language.

These guys Cameron and crew are undoubtedly the BEST septic system company in NE Florida!! They…read morehave gone above and beyond to do our septic system! We would give 10 stars if we could! Very professional and pleasant experience! Highly recommended!

Let me first say I have attempted to call several other septic tank companies in the area with…read moreeither no answer, we will call you back (they don't), or a bunch of excuses on why they can't come despite being flexible. So, that said, my neighbor recommended Raymond's Septic, my first call a nice woman answered the phone and was able to get me an appointment for a pump out within several days! They called on the day of service to say they were on their way. Then made swift work of finding my tank and removing the dirt to access the tank. I had some issues on my end, but they were able to come back later to complete the pump out in a timely manner. TL/DR - Highly recommend this company from office to field.

These guys did a good and swift pump out of my septic. Surprised they were able to get to me less…read morethan 24 hours from when I called. I recommend these guys to anyone needing septic service in the area

We could not have asked for a better experience! From the first contact, to the scheduling and to…read morethe pumping, everything went so very well. Haley was quick to respond to all questions and we were able to schedule service within a day, even though we were not in a hurry. Pricing was excellent and the guys who arrived to do the work, Mike and Brian, were professional and friendly. They had to do some extra digging since our tank hadn't been pumped in who knows when, but they never complained nor was it an issue. Would definitely and highly recommend Dr. Poo!!!

Our septic tank was full, so we made a few calls to have the tank pumped out. ZHL septic services…read morewere by far the best choice. They are kind and informative. They explained the process and cost over the phone. When the guys arrived, it was no different. I'm a curious person, so I had a lot of questions, and they answered them all! They thoroughly checked the tank for damages too. The service was relatively quick. I also loved that they text to let you know when they are on the way and what time they are going to arrive. We will definitely be returning customers. I highly recommend them! A huge thanks from Green Cove Springs, FL

Ford's installed our septic when our house was built 6 years ago (first-time home owners). Since a…read morecouple months after the house was built, it's been an ongoing battle with standing water over the tank. They've been out multiple times to assess and pump, always assuring us that there were no problems. One time their solution was simply to shovel dirt from the empty lot next door to pile up in the standing water. Job done. Absolute morons, dishonest with no integrity. We now have to pay another company to dig a new drain field because Ford's botched it the first time and refused to acknowledge their negligence (or outright incompetence), taking advantage of our ignorance on the subject as first-time home owners.

I called this business and spoke with a very nice lady. I was assured that they're low rating, had…read morenothing to do with how they did their job. I scheduled an appointment for the next day. The next day came and went without even a phone call, then after lunch on the second day, I get a call and they want to reschedule me. I laughed and said, I don't think so. Poor way to run a business. I can understand they might have gotten busy, but there was no reason not to have given us a call or a heads up on the same day as the appointment given. Smh

Very professional and thorough. My well wasn't supplying my sprinkler system with sufficient…read morepressure. Worked through several possible causes to find the issue.

Tasha reached out to me and took the time to go through everything that happened with this…read moresituation. She listened, really listened to my experience and then offered to refund our money in its entirety for the test performed. While the refund was nice, what was even better is that you can tell she cares deeply about her business, her reputation, and her community. I believe that she is an example of how to handle adverse incidents with aplomb and grace, and I'm grateful that she contacted me. I debated just taking the old review down, but I thought it better if you all could experience a tiny bit of what I experienced - a world-class business owner. In today's day, that is an amazingly wonderful trait and shows how much consideration they have for their customers. Thank you, Tasha!

I had the unfortunate experience recently to have to use this company in an emergency…read more You can guess what I was going through, after purchasing a home that I was assured had the septic system pumped recently. I called for an estimate from Satilla Septic and received a reasonable price and was told he would show up early the very next day. The owner showed up on time, after calling to give me a heads up he was on his way. He was very polite and very efficient. Also very informative when I asked a lot of question. He finished the task of pumping my septic system in good time and put the yard back the way it was. I would definitely recommend this business to anyone. Thanks for listening!!

From the owner: Satilla Septic Provides Residential and Commercial Septic Services, and Emergency Services to the…read moreWaycross, and all surrounding counties