I came in just to get a color match for foundation and I was treated like a celebrity by Raivyn and…read moreDesi! From the moment I walked in, they greeted me and made me feel so welcomed . Desi & Raivyn both spent about 30 mins helping me find the perfect color for my skintone. A bit tricky since I'm naturally very pale but had on self tanner and plan to get more tan for summer. I wasn't going to buy anything but when the customer service is this amazing you almost feel like you have to!! I left spending $86 but feeling very confident about my two new products! Also walked out looking like a new person wth glowing skin! I'm also excited to see that they do makeup in the store for $60 & $90!! Depending how glam you want. They also have a free makeup class in store this Week I can't wait to go to. I've always been a MAC girlie but after working remote for about 5 years I RARELY wear makeup anymore. I'm excited for my new makeup & tips & tricks I learned from these two beautiful souls! Thank you ladies

Britne' was so helpful: taking the time to find products for me and teach me how to apply them…read more What a kind, patient, and make-up knowledge expert asset she is to this MAC location.

Wow so happy I found Nadia online. Will never see ANYONE else for my brows. She has not only…read morerestored my brow health and helped me grow them out by giving me honest advice, but she also made my face so much more symmetrical bc she evened them. I so appreciate that she even didn't recommend a lamination because it would be more $ in her pocket. She really cares about my brow health and was so genuine. I will never stray!

Nadia was on her phone or checking her phone for practically all of my appointment, barely spoke to…read moreme, did a quick look at my brows, slopped deep black dye all over them (I have light brown hair) even outside the brow line. I left looking like Groucho Marx. My husband even said " Wow- what happened?". Never again!

I am obsessed with this place! I've been here 3 times for hair (twice) and makeup (3 times with two…read moredifferent artists) and the team nailed it each visit! I'm really impressed with their business model because it's damn hard to find great makeup artists and hair stylists that stick to a pretty solid routine so you know what to expect. I feel like Goldplaited is the like the Lettuce Entertain You of hair and beauty. Like... you can ask for completely different styles or even get different makeup artists (like when you walk into different LEY restaurants) but the level of service and outcome is consistently on point to your level of satisfaction. One time I asked for a stylish pony, another time vintage hair half up/half down, and both times I was obsessed! The makeup artists know how to make you look natural but elevated. Your skin looks like your skin, just better. For make up, I've requested twice (from two different artists) "a natural, me - just better, look," and also a soft glam warm smokey eye - all of which were PERFECT! I did not have to touch up through out the day. All I did was either add more moisturizing spray or UD's All Nighter Spray. Note: If you want airbrush, request it beforehand when you make your reservation. An added plus is that these artists have RANGE! I'm in my 30s but I've seen ladies with mature skin (50+), Gen Z, I mean the skin types ran the gamut and all of the ladies that walked out of there looked beautiful AF. Not to mention the different hair types and requests that they knocked out of the park. The girl that did my hair (twice) was confident and knew exactly what to do even with a brief description or photo. Her confidence gave me confidence knowing she knew her sh*t. And my hair came out perfect every time. The place is very clean and I've consistently seen the artists wash their brushes between each new client. Making appointments online is easy and metered parking is always easy to find. The makeup and beauty industry can be hit or miss but whoever is hiring/training at this place deserves a damn award. And of course, the artists there are just SO talented. If you've got an event, check this place out! You won't be disappointed.

Scammers. Advertise $60 blowouts online. I booked a $60 blowout, my card has been charged $60, and…read morei get a text less than 24hours before my appointment that I have to pay a extra surprise $25 because it's before 8 am. Since I was working and didnt see the text sent at 3pm today, I just saw it now at 8pm, I cant make any changes to my appointment as the business is closed and my card has already been charged. Pretty much sounds like a stylist or receptionist just texted me trying to scam me out of $25 just to put in their pocket because why was this not on the website when I booked an "early bird"? When I checked out, I agreed to pay $60. First and last time customer.

What an amazing experience and result. Passing through Chicago on business this week, I found this…read morebeautiful salon after a deep dive Internet search. Heinz cut my hair and the results are what I'd hoped for. Beautiful salon inside. Friendly people. Amazing views from their floor to ceiling windows. I hope to come back again someday.

I was visiting from out of town and made an appointment here for a blowout with soft curls for a…read moreblack tie wedding and loved the vibe, website, descriptors, etc so chose this salon. The experience when you walk into the Trump tower is refined and elevated so of course the salon vibes were the same. I really appreciated my hair stylist, how they give you a robe to wear over your clothes, offer refreshments, etc. I intentionally chose this salon because I have color treated hair and wanted a refined blowout. The experience itself was honestly 10/10. Where my frustrations come in is the longevity of the results. My hair looked so beautiful immediately after my appointment. What I did notice during the appointment was the stylist was using L'Oréal hairspray. And honestly I didn't think anything of it because they're the experts but as I was walking back to my hotel after the appointment and glanced at my reflection in the mirror, I was shocked to see the curls had almost completely fallen out! And also my hair was frizzing up quite a bit. This is my frustration: environment: trump tower + luxurious experience + great view + Anthony Cristiano name + $110 blowout cost (before tip) does not equal L'Oréal hairspray! This equation does not add up. They use R + Co Shampoo and Conditioner which is what I would expect for a salon of this caliber but I must admit I am quite disappointed with the longevity of my results. I really thought I was going to have this beautiful , unfrizzable, elegant soft curl look that lasted the whole night but by the time I returned to my hotel my curls were gone and by the end of the night I had frizzy straight hair. Again, I think my frustration is because of the caliber of this salon and the fact that they used drug store hairspray and I had to ask for my flyaways to be tamed prior to leaving. All that to say while the experience was lovely, my closing feeling is disappointment as my results were quite lackluster. Perhaps for hair services aside from a blowout they do an exceptional job but this was not it. If you have a lot of fine hair that frizzes easily , this may not be where you want to get your blowout. Also it wasn't raining or humid! Experience: 10/10 Immediate results: 9/10 Longevity of results: 1/10 Value for this specific service: 4/10 Trump chocolate from the concierge as I was leaving: 10/10

She did me and my mother's make up for my wedding. It was absolutely gorgeous, and it stayed on the…read morewhole night! And it was 80° outside. Thank you so much Lena!

2 words: BOOK HER! cannot express my happiness when booking…read morethrough Lena!! She is truly terrific! Her patience and eye for detail is what makes her a talented artist! I had booked her for a night out and since then she is my go to girl!!! There was no question who I would have help me make my wedding day Even more special!!

Kelly has truly become like family. One of my favorite parts of the entire wedding experience was…read moregetting to spend the morning of my wedding with her. She has such a calming, joyful presence--and she not only made me feel so beautiful, but also so comfortable and confident. She even recommended products that I still use daily, a testament to how much she cares about her clients beyond just the wedding day. Kelly and her wonderful assistant, Nikki, took the time to talk with each of my eight bridesmaids, my mom, my mother-in-law, and my grandma to understand their preferences and styles. The result was makeup that felt true to each person while still looking cohesive and elegant. Best of all, everyone's makeup lasted perfectly--through laughter, tears, dancing, and everything in between--from the very first application at 9am until the last song at 12:30am. Kelly is not only a talented artist but also a gem of a person. Her warmth, kindness, and skill made her such an important part of our wedding day. I am so grateful we had her with us

Kelly was amazing! So fun, sweet and accommodating, not to mention the wonderful job she did on my…read moremakeup, as well as my mom and my bridesmaids. We all felt like a perfectly elevated version of ourselves, and all of my guests commented on how perfect it looked. I would never hesitate to recommend Kelly to anyone for any event!

Jenessa did my makeup for my wedding pictures in July and let me tell you she did an amazing job! I…read moretend to sweat a lot especially in the summer and my makeup did not sweat off at all. She is very nice and professional. Normally I do not wear makeup but for those special occasions I know who to call. I will defiently be using her again in the future!

I engaged Jenessa's services last March for my wedding. She did a fantastic job. My wife was…read morethrilled with her services and the makeup was so beautifully done. I highly recommend Jenessa for your wedding!

I have been coming to this place for couple years now. It's one of those great examples where I…read moreprefer to come in and enjoy treating myself in physical store rather than going online. Coming here it's always a pleasant experience for me because of their excellent customer service (always helpful and ready to advise), great and yet affordable products and on the top of that, the ambiance is super cool. Love their music!

This is a very nice MAC store on Michigan Avenue in downtown Chicago. I stopped in with a friend…read morewhile visiting town. Morgan was extra helpful! She explained the store to us, made sure we knew we could feel comfortable swatching, and helped my friend with an eyeshadow primer option (paint pot in painterly, for the record).