Recently my mother, 91, was admitted to St Clair hospital in Mount Lebanon Pennsylvania…read more One of the attending physicians from her group Dr. Erlanger wanted to release her on a day where she was completely incoherent and was not able to wake up. When she did wake up to use the restroom she was very anxious, screaming, yelling, swatting and myself and the staff and they had to call a male aid in to lift her and put her back into bed, because she did not want to get off the toilet she just wanted to sleep there. This is COMPLETELY UNLIKE HER! My mother has Alzheimer's disease, but never has she ever been that aggressive! I told the doctor I did not want her released that day and that I wanted them to run more tests to see what was going on. My mother had been put on IV antibiotics, (2 iv doses) for a UTI that they didn't even pick up until a day after her admission into the hospital! The day she was very lethargic was the second day she was on the IV antibiotics. Later that day I had spoken with my sister-in-law and she said her grandfather, who had the same demeanor as my mother very sweet smiling all the time, etc. had been put on IV antibiotics years ago and had the exact same reaction! They did not release my mother that day, but they did release her the following day. Doctor Erlanger was at the hospital and I asked to speak to him I told him that my mother was so much better that day and that it obviously was the IV antibiotics that caused her to be so aggressive and lethargic. He was very arrogant and smug in his response and said no that wouldn't cause that, but when I looked up neurological side effects those things were listed for that particular drug. I was just so taken aback by the attitude I received from Doctor Erlanger. He was dismissive of my concerns, and wouldn't even listen to me about the side effects of the IV antibiotics that my mother was taking. I would never see him as my PCP, just totally rude, and arrogant. Most of the nursing staff and aids were fantastic and there was one aid in particular his name was Toby Small and he was so caring and comforting to me and my mother.

Dr. Fatigatti is one of the best doctors I have had. I have had excellent doctors throughout my…read morelife and I'm so blessed to have found Dr Fatigatti. She really cares, she listens, and she gets to know YOU! Her referrals (when needed) have been very good as well. When my last doctor retired I was nervous about finding someone new as I entered my senior years (55). At 62, and looking back on her care over the last 7 yrs., I may have found the best one yet. Health insurance has changed so much over the years. It will probably only get worse. If you are able to get in with Dr. Nina Fatigatti, you'll be connected to someone who will build that trust relationship and get to know you as a person as much as a patient. She is a 5 star .

Love Jenn, she's the best.....really takes her time and tries to help with whatever issues you are…read morehaving. Very patient, and kind. Would highly recommend her.

I see Dr Nathan Bennett at this location. He is a Headache and Concussion Specialist. I began…read morehaving vestibular migraines a couple of years ago. I saw several doctors and specialists and Dr Bennett is the BEST. He takes time to listen to you. He gives options and ideas that I never thought of such as acupuncture or rose tinted lenses. The nurses will dim lights in the office if you need it. They are very compassionate. The doctor brings his dog into the office. Her name is Mona. She is incredibly sweet and it is calming to pet her. I have been very happy with the care and treatment that I have received from Dr Bennett and his staff.

Dr. Bennett was so impressive. He's very knowledgeable about migraine and how to treat it…read moreeffectively. My 16 year old who has daily headaches that sometimes spike to migraines is very hopeful. Dr. Bennett's dog Maxine is awesome! She was there the whole time. We are dog lovers so it made the visit more special.

Update: I hope that the current situation is only temporary. I feel very loyal to Medi-Help because…read moreof the quality of care my family has received over many years, so I hope to update again soon with better news. There's been a deterioration in the attitude of some of the front office staff. It has apparently been difficult to hire and retain quality, empathetic, hard working employees. Some are still very good, but others not so much. The phone frequently goes unanswered, there's not a confirmation that you've reached Medi-Help when you call, and you can't leave a voicemail message. Two weeks ago, I was sick and had been unable to reach anyone during office hours. I needed to relay a message to my doctor, who'd previously told me to let him know if a medicine he prescribed wasn't working out. So I asked my husband to drive there and have someone call me. The person at the front desk flat-out refused. My husband very uncharacteristically lost his temper with her. After having been a very satisfied patient himself, he will never return. The hours of operation have been cut back dramatically. They are not open 9am - 9pm, as is stated on Yelp.

Went for a partial medical form (i-693) review, as a civil surgeon must fill this out. It's part of…read morethe green card process. For individuals who came on certain visa types and had their medical exam abroad with a panel physician within 12 months of their green card application date, a full medical exam isn't necessary when applying for their green card. The woman with whom we initially spoke said they had "never done a partial form before." I pointed her to the section at the bottom of the first page of the form which explains when a partial is required, which she read but repeated her statement about not doing a partial. She finally went to the doctor, Dr. Bora Janicijevic, and asked him to come talk to us. He came out just long enough to say, "If you don't like it, go somewhere else." Given that this is a very invasive exam, it's no small matter to argue with having to do it all over again. Not to mention that the cost is around $500, which was already paid for the same exam abroad. This should disqualify this doctor from being a civil surgeon, as it is a blatant exploitation of those going through legal immigration processes to force them to undergo a lengthy, invasive, and costly exam when only a verification of their vaccine records is required by USCIS for the application. I cannot recommend this practice. Office staff is not friendly, and the issue I've just described is not a minor thing.

Superb practice! My father saw Dr Sacco for his deteriorating health. I wasn't feeling like he got…read morevery good care with his current PCP, and after researching other practices I asked him to see Dr Sacco. Dr Sacco was smart and caring. He listened to my elderly father's symptoms. He took the time to figure out what was wrong with him with one visit. He also gladly communicated with me as I live out of state and explained next steps and a clear treatment plan. I will be eternally grateful to him from the bottom of my heart, no exaggeration. The best.

The only doctor in that practice worth seeing is...or should I say WAS Dr. Bushman. However, when…read moreI called him recently to get a mask medical exemption for respiratory issues, he said to me, "I know it's uncomfortable, but it's ok to feel dizzy, nauseous, light-headed, and have difficulty breathing with a mask and mild asthama." Mind you, I had been going there for 34 years. I had the HIGHEST respect for him and had recommended other patients to his practice. His callous attitude and lack of understanding has caused me to search out a new physician. I don't know what happened to him, but I don't feel a need to receive care (or lack thereof) from a doctor who apparently does not give a damn anymore about his patients.

Everything went well, Dr. Joseph is an amazing physician! Unfortunately he has retired; however…read moreevery one is this practice are wonderful, caring people!! Highly recommend!!

Dr. Joseph is a very caring and thorough primary care physician... he's not in a convenient…read morelocation for me, but he's worth the drive to Oakland or the South Hills. He always takes the time to explain things and refers when necessary and is not afraid to order tests, etc. Have referred him to my friends and family as well.

Don't listen when you know what works for you. They put me on something I said never worked for me…read moreand then refused to change it. Then their manager Mike I believe called and could not have been more rude or cold on the phone. He basically agreed when I asked if they were just gonna let me suffer. They were all crazy judgemental of my problems and wanted nothing to do with me.

Today, I attended my appointment at South Hills Family Medicine, West Mifflin location, an AHN…read morepractice. I discussed ongoing health concerns and explained that I have been actively monitoring my symptoms and seeking to identify the underlying causes of my medical issues with Brandi Duvuvei, CRNP. Ms. Duvuvei agreed to order laboratory testing. I requested additional laboratory studies. Ms. Duvuvei stated that she never heard of several of the requested tests. She indicated that she would need approval. Dr. Michael P. McGonigal entered the exam room. He stated that the requested tests would not be ordered because "we do not do those here". When I sought clarification regarding the denial, he refused to treat me and advised me to go back to a specialist. Access to my patient portal was immediately terminated. He has endangered my welfare by refusing to care for an educated patient who asks questions, and by not permitting me to retrieve my medical information from the patient portal.