The worst company!!!…read more Horrible customer service!! They tell you one thing & do the exact opposite! They charged us incorrectly, so of course we called. They did not refund the fees for a few months after having to call again & again. We put our account on hold but they kept charging us! We called in & they were supposed to stop. . .but didn't!! Took two more phonencalls for them to finallynstop charging us. Today we went to natco at 415 pm & they were closed. Guess closing at 5 pm came early today!!! If your company is open mon-fri till 5, you should be open till 5! If you call in with a landline or internet problem, its never their fault. Then they add a whopping charge for the pleasure of a required contractor to come to your home. Our landline stops working almost every month. Amazing how its one click of their swithes for it to work again! Every inconvenience has been a result of incompetence. Do not recommend. Get starlink instead.

Mr. Mikey came to hook up my Internet today. he is a cool guy. very nice and explane every thing he…read morewas doing.

I went in to pick up a phone they were replacing for me because the battery was damaged. Nic, the…read morestore manger, went in the back for a very long time. instead of him getting my phone that had come in, he goes to research the issue himself so he could change the decision previously made. He comes out and tell me he wasn't giving me my phone and canceled my order before even trying to give an explanation. He does not know how to deescalate a situation. He just made the situation worse and worse. I've spent almost a week trying to get my phone replaced, of course he kept suggesting I upgrade. He was only trying to sell me a phone. I ended up having to call T-mobile and was directed to do a new insurance claim. I was still given the wrong information. still without a phone all because Nic, the supervisor, would not give me my order.

We added a line for my Mom. She is not too tech savvy and was very nervous about switching her…read morephone from ATT. She was concerned that she couldn't change the SIM card etc... We live 500 miles away so we could not help in person . I called this location and spoke with Kyle. He was helpful and professional. He Said he would be happy to help her set it up once her phone was delivered. He also made sure I knew exactly what information she would need to have with her so the process would be as smooth as possible. She was able to make an appointment and Kyle took great care of her. We are very thankful that someone could help her out since we are so far away!

Where I live we are not given any option but ritter... I was charged $25 for being 24 hours late in…read morepaying my bill, however when I asked for $ off since there were multiple outages over 2 weeks for maintenance of poles ( they messaged me explaining) i was told i would need to file that i had the outage and it would need to be out more than 24 hours for me to be reimbursed my inconvenience.... doesnt seem fair to me. I was also "educated" to being disconnected and told i could look up owner information on the internet (I'm still in an outage) and that im obviously upset so a manager would call me back, i could not be transferred or hold for one. I feel like as the only option available it is unfair to take advantage of paying customers making me at least feel like im being stolen from. The worker i spoke with made assumptions on how i felt interrupting me to "educate" me (her words) instead of hushing and listening... if i were "upset" that would be why. So if a manager from the Jonesboro location should read this, i eould love a call back, as no one has yet to communicate with me, or even Mr. Heath Simpson, is who i was told was C.E.O. would please provide an email address that would be great....im still in an outage.

We have been very happy customers of Ritter for almost 14 years. We moved from a larger city and I…read morewas very surprised that the services offered were as extensive as previously. The customer service & technical support are excellent. Friends & family in other areas do not have anything close to this. I can call Ritter & get assistance after hours. The person who answers the phone is professional & courteous - and works to ensure my issue is resolved timely. I can drive to a Ritter location near me if I need a remote now, or one will be brought or sent to me. Connectivity, speed, and tv / streaming options are excellent. I recommend Ritter to anyone in the service area. Absolutely the best provider I have ever experienced.

I came in here today with hopes of accomplishing 2 things- 1- upgrade my phone because my current…read morephone was old and the battery is awful. And 2- see if I could get assistance with our Verizon business account after spending 2+ hours on the phone with Verizon customer service with no luck. I was helped by Sean who absolutely could have shut me down on assisting me (as it's really not his problem or his department) with the billing issue we are currently having. After making it known he may not be able to help but he'd absolutely try his best to assist, he spent an obnoxious amount of time on the phone with customer service with me trying to resolve the billing issue and removing the hot spots off our account. We were successful with 1 of those 2 things which felt like a huge win seeing as the 2 hours I spent on the phone with Verizons useless customer service I couldn't even get that done. We then upgraded my phone, and the transfer took a ridiculous amount of time due to my ridiculous number of pictures I had on my phone. He was so patient, let me leave both phones there and go do what I needed to do and come back to get the new phone. The customer service here is exceptional and it's definitely the place to go and Sean is definitely the guy you want to see here!

I experienced helpful, courteous, outstanding customer service on Sat eve 2/1! The young man Dakota…read moreeven stayed past 8pm and called my sister whose plan I am on to ensure that we were both satisfied with a better plan and a new phone. I will be returning to this store in the future as the need arises.

Superior Satellite Services is the best choice, I've made! The extra level of customer service,…read moreknowledgeable staff and great products! We are happy

Anthony was awesome, he knows just as much about satellite as he does about Cable, if you really…read morewant to know your best options, they can tell you in detail what they are.

Great Company! Experienced, fair, and friendly staff! Services include camera systems, security,…read moreaccess controls, network, fiber optic, fire security, monitoring, and A/V.

From the owner: Executive Communications Group is the Mid-south’s locally owned premier low-voltage contractor…read more Our fully certified staff has over 20 years of experience in structured cabling, access controls, security alarms and fire systems. Call today to schedule an estimate.