As a driver for the entertainment industry, I'm rarely home. So when my phone screen cracked, I…read morehave to take my chances when it comes to services. Found these guys through yelp and decided to take a chance. Called them on the phone and they were super polite and told me they could get it fixed quickly. They were not kidding either! They fixed my phone in less than 30 minutes and had me able to get back to sleep lol. Would highly recommend this shop if you're anywhere near here!

From the owner: We buy, sell, and repair all your favorite electronic devices including iPhone, Samsung Galaxy,…read morePlayStation, Xbox, Nintendo, iPads, MacBooks, iMacs, Desktop Gaming PCs, and more!

Horrible service charged me $400 to fix my phone and still didn't fix it right. Brought it back and…read morestill didn't want to do right.

Poor communication and poor customer service. Gave me the run around. Prices may be slightly less…read morefor electronics repair, but you get what you pay for. I do not recommend them.

Verizon has the worst customer service. They dont care about customers. They lie. i told them I…read morewanted a basic free phone. I had to pay for after I switch carriers.

Since switching over to Verizon and keeping my old AT&T #, I have not been able to log into Verizon…read moreon my phone or computer. Spent hours talking to customer service, and ended up having to make my son's phone the admin. (not what I wanted but at least I can use the computer to view my account). Gave 2 stars for time and effort the sales rep took to enable me to keep my old # but took away 3 for the aggravation of having to deal with CS. Love my new phone and the coverage I get though.

Not directed necessarily to the store but the phone company. Been a customer for 20+ years and my…read morephone broke. Won't honor insurance. Broke my phone worse and refused to help in any way. Insurance premium is $45 monthly, that's over $10,000- a complete rip off. My advice-Run! Bye!!!

I needed a new phone. Called they store and asked if they had a specific one in stock as the…read moreJonesboro location did not. The girl said "I can't tell you" and when I asked why she stated "that if she tells me she has a $1000 phone in stock I might some rob them"..... um they are an electronic store full of things a robber might like, but whatever. Went up there and waited while 3 employees helped 2 couples without complaint. When it was our turn the girl at the counter said "sorry, we don't have any".... Why on earth could she not have said that on the phone and save me a 20 minute drive? Dumbest policy ever!

Dropped a television off for repair. The repairman came…read moreout and took it in for us. He let us know that tomorrow he will give us an estimate.

It has been a few years since this happened but I had Metz come out to repair my washing machine…read more It was well over $200 and the guy said the repair job was only warranted for 30 days. At that time you could purchase a brand new washing machine for a couple of hundred dollars more. The service repair man was rude. I wouldn't recommend this company to anyone!

I went inside to get my internet figured out due to moving into a new apartment. I was immediately…read moreassisted, and given direct directions on set up and what each cables did.

If i could give zero stars I would. I've spent over 12 hours on the phone with Customer Service and…read moreRetention since 4/4/26. I have received THREE different emails over 6 weeks from Optimum after being told by Retention that they had given me a small monthly discount. They then emailed me confirmation of my new monthly rate. Yet when I went to pay my bill there was no record of this new monthly bill. This has been going on since April and I finally had enough and am going to be transferring my business to AT&T. I can get 5 Ghz internet there as well as a nice channel lineup for $75 less per month. More importantly I've been a cellular customer with AT&T for 15 years and never had an issue with them keeping their word. My second to last call to Optimum was to ask for an address where I could send a letter. They didn't know their corporate address...but wanted to give me a $50 loyalty discount for the next three months. I said I didn't really care but the woman was very apologetic and really wanted to give me the discount so I accepted. I paid my bill and the local office said that there was a $50 discount. However a week later I checked my account and it showed I had a past due amount of $50. I called Customer Service yet again and they swore to me that I didn't owe the $50 and said that perhaps the computer hadn't updated the bill yet. That was 3 weeks ago and I still owe the $50 according to Optimums website. Probably the worst customer service I've ever experienced. Optimum simply doesn't seem to care one single bit.

got my brand new iPhone 16 Pro Max fixed here. Battery wouldn't stay charged and sometimes my…read morescreen wouldn't work for like 5 minutes at a time. I have taken it back up here twice and they said nothing was wrong. now my screen has some orange spots on it. it's been 3 months so guess their screens don't last.

From the owner: At uBreakiFix by Asurion in Jonesboro, we specialize in electronics repair including: cell phone…read morerepair, screen repair, game consoles, tablets, and computers. We service all brands and devices including iPhone, Samsung Galaxy, Google Pixel, iPad, Mac or PC. We can fix any problem your device has including screen repair, battery replacement, water damage and more. By choosing uBreakiFix by Asurion in Jonesboro, customers are guaranteed that their device will receive a high-quality repair and fast service, for a lower price than anywhere else. With hundreds of stores across North America and millions of devices repaired to date, uBreakiFix by Asurion is the undisputed leader in the repair industry.