I wanted to leave a 5-star review for Brian Matthews as he is extremely kind, considerate,…read morethoughtful, and efficient in the way he converses with his customers. He responds fairly quickly and reached out to me during the weekend as well. I have conversed with other private investigators when doing research, but Brian was the one who communicated in the most empathetic and heartwarming manner (and understands the client's difficult position). All I can say is that he treats his potential clients with care like a concerned family friend and explains the pricing in a reasonable way. I will definitely be choosing him in the future.

The help I received was easy fast reliable and economical! I…read morehighly recommend it , great service

I called a couple of places before calling Austin Investigations. The others didn't care to…read morelisten, and were more direct about their fees. Cynthia listened, showed empathy and was so easygoing.

Wow . Absolutely hands down the best service I have ever had . The empathy and care put into my…read morecase was amazing and really brought me a comfortable peace of mind . Thankyou for helping locate my loved one and all the professionalism you've displayed.

MCM Investigations is incredibly professional and goes above and beyond for their clients. The…read morefounder and owner is a retired LAPD police officer, and the staff are also former law enforcement officers, so they have extensive experience doing this kind of work. MCM performs a wide range of private investigation work, from video surveillance, to child custody and divorce matters, to fraud investigations. This place is a one stop shop, the only place you need to go for any and all investigatory needs you may have. Highly recommend!

After my renters moved out in the middle of the night without paying their rent, I contact Mike at…read moreMCM. He was able to get information on my renters to assist the rental company and me in collecting my lost rent and recovering money for the damaged property. He also has excellent legal recommendations as well. While I hope to never go through this again, I know that MCM investigations will be able to assist me should I need them in the future.

Discrete, fast and reliable. Most importantly, honest. I was quoted a guesstimate of man hours that…read morewould be involved in my case and it was actually less than they knew I was prepared to pay. No hidden nickel and dime fees.

From the owner: Hyperion Investigative Services provides valuable information and timely resolutions to our clients…read moreregardless of size and complexity. We specialize in a wide variety of services including: Employee Theft Investigations, Security Consulting, Loss Prevention, Criminal Investigations, Background Investigations, Surveillance, Personal Asset Investigations, Difficult Process Service, Domestic Issues, Child Custody Issues, Construction Investigations, Skip Tracing, Locating People, Witnesses Identification, Asset Protection Solutions, Fraud Investigations, Organized Retail Crime Investigations, Supply Chain Investigations, Cargo Theft Investigations, and Awareness Programs for Organizations.

As someone who is in the litigation support business, timely and accurate data with little in the…read moreform of leads going into a due diligence investigation, is highly consequential. To that end, I've worked with Paul on several litigation proceedings in the past two years. Those proceedings included everything from identity trace to banking search to full fledged real estate holdings investigation. In all instances, Paul's team delivered more than expected and in an expeditious manner. Their performance was consistently above and beyond what was asked at the outset, being able to work with little material to start, and making significant headway out of it. I can't thank Paul enough. Overall, Paul's rates are more than reasonable. His investigative packages are well thought out but can also be tailored to à la carte configuration needs, as well. I have worked with Paul under both formats. Look forward to working with Paul again on future cases.

I had a very urgent order to be served. And Paul helped me expedite this immediately. And without…read morehesitation. His patient manner, calmed me, and I was relieved to resolve this situation. He is a great value, and helped in 'research' matters that kept me well informed. I very much appreciate his assistance, as this has been a very traumatic experience...

We hired Mr. Krasnove to help our daughter with a custody case. Mr. Krasnove with his legal…read moreexperience as a retired prosecutor made a significant difference in this case. This is the second time we used him. He is direct and get things done

I wish I would have seen the other posts on yelp about this man. I looked in my area (CA central…read morecoast), not his business location in Frazier Park (maybe that is how he gets away with it). My experience is almost exactly the same as Thomas JP's post. Keith Krasnove is very much a crooked business man, I couldn't say it any better than that. He quoted me one price, then charged me double. He also claimed 2 investigators would be present. When he couldn't even locate the person, I had to drive back to the starting point, and show him myself, and it was only then when I realized it was he and his dog, doing the investigation. I guess his dog was the second investigator. He ended up charging me for another $250 for a meeting at Starbucks where we spoke before I even signed the contract, and he forced 2 reports I specifically stated I did not want (another $450). One report I was charged $125 which was a massive data dump off the internet for individuals with different birth date information (mind you I specifically requested NOT to run the report), which I could have gotten from an app for $20, and it was unreadable. Then his recap of the evening (second report which was a 1 1/2 page , $350 report, too) proved he didn't complete the assignment as agreed upon, and gave his own opinion, rather than facts. I could go on and on, how bad my experience was. Then when I confronted him with my dissatisfaction, he threatened he would post our agreement on the internet and "let the public decide". He also tried to use legal jargon to try and intimidate me into just going away. When I confronted him about misrepresenting using 2 investigators, he also accused me of lacking empathy, because his partner was supposedly ill with cancer, so I guess I was supposed to just know this and pay for two anyway? He is a thief, a bully, and completely misrepresented his services, then charged me double, as well. He also threatened to take me to court, if I didn't pay him more. This was my first experience hiring a PI, and I am at a loss for words, how bad this guy is. Even giving him a rating of "1 star" is too kind. DO NOT use this guy, buyer beware!!

Highly recommend Jim and his team!…read more I used Jim's service for a rush serve. The value was absolutely worth it. Communication was extremely fast and clear from start to finish, which gave me a lot of peace of mind during a stressful situation. They arrived exactly on time, completed the service promptly and professionally, and the whole process was very smooth. I also received the proof of service paperwork within about an hour after the serve was completed. If you need a reliable, responsive, and efficient process server, Jim and his team are the ones to hire. Thank you Jim!

Super responsive and quick service. Even with someone who was extremely evasive, they got her…read moreserved. Highly recommend. I've used them twice already, and both times they came through.