These guys were awesome. I even brought my own Amazon LCD replacement and they used it so I didn't…read morehave to pay extra. They dropped ever to help me and fixed my phone in less than 10 minutes.

I purchased a used iMac from this location yet less than a year ago from my son at college and he…read morebegan to have an issue with the screen dimming. I went back to the guy to look at it. He offers no apologies and no repairs. Was going to charge full price to fix the problem. I wouldn't use the shop again if I had to. I wouldn't recommend purchasing anything from the shop that has been repaired because he will not stand by it. Kye, if I was interested in what Best Buy would do I would have gone to Best Buy. You're a small business which I typically try to patronize and they typically do better by their customers than the big box stores but in this case you don't. Not a problem for me. I'll just go there moving forward and tell everyone that I know to do the same. Have a nice day.

Highly recommend! I was referred to another company that would have charged me an obscene amount of…read moremoney, but Mike did it for half because he knew I was in a tough spot financially. He recovered 6+ years of data, including 20+ years of important family photos that are irreplaceable. He communicated with me every step of the way and went the extra mile to make sure I retrieved my data, even though it meant extra work for him. I will absolutely be going back to him before anyone else if I run into similar problems.

My computer crashed a couple of months ago, and the tech guys at the university where I work told…read moreme I was out of luck--that my book manuscript and thousands of other documents were gone. The people at Best Buy said the same thing (and charged me $50 for the favor). But Mike at Bounce Back Data Recovery in St. Louis managed to recover 100% of my documents, and he did it quickly. He was incredible: he called my university tech guy for details, he kept in touch with me, and he charged a remarkably fair price (half of what Best Buy would have charged for a full recovery). Even my university tech guy said this place is "amazing." I can't say enough about how glad I am that I found this place.

Excellent advice given free over the phone. Will use when I actually need service beyond advice,…read moregive him a try!

Mike from compunet offered to come to my home and make sure my repair was working when I had some…read morequestions about it. He made sure I knew how to work the various applications he had installed and took time to answer some computer questions I had that were unrelated to the repair. Also, the price for his work was surprisingly reasonable. Count me as a satisfied customer. Wilson Schwager Alton, Illinois

This is the third time I could write a 5-star review for Computer Solutions in Sunset Hill. The…read more1st time was years ago when I was living in the country taking care of a family member. My computer was having problems, and I couldn't leave home. Someone drove all the way to where I lived and repaired my computer in a single visit. I was so relieved since I really depended on my computer. The 2nd time was last year when a different computer (a very heavy 27" iMac) needed to go into the shop for repair. There's no way I could have carried the computer, so someone from Computer Solutions came and picked up the iMac and took it to the shop for repair and afterwards returned it. Again, such a relief! The 3rd time was last week. My computer had crashed, and not only was I facing the loss of my computer but, more importantly 10 years of precious data. I had conferred with Apple tech by phone, and they were unable to do anything. I brought my machine to Computer Solutions, and in a very short time they were able to repair my computer and thus preserve all of my data. It felt like a miracle, and I was thrilled. My special thanks to Michael who was so knowledgeable, friendly and reassuring. The cost of the repair was much less than I had anticipated and, best of all, my computer was up and running. What a great experience!

All staff extremely friendly, helpful, and knowledgable. This is our 2nd time using their services…read moreand have no reason to go anywhere else in the future.

I wasn't even quite sure what would help my home computer, but I knew it needed something, Someone…read moretold me about Marcel Brown. He came to my home and discussed my concerns. He took my computer and updated the C drive and then brought it back to my home. I really appreciated that level of service. The price was very reasonable, and he is very knowledgeable and professional. I definitely will use this service again!!!

From the owner: Known as The Most Trusted Name in Technology, I have been in the technology industry for 25 years…read more I come to your home or business and take care of you like family.

Drake is great knows what he is talking about and very reasonable priced. I connected with him on…read morethe phone and the service is excellent

Drake was very professional and explained everything. My computer was maxed out with memory and he…read moreadded a 2TB hard drive and it is running amazing. Drake was awesome and highly recommend him!

This is the first time I've worked with this team, and I couldn't be happier with the results. If…read moreyou're looking for computer and technology services, this team is top-notch. They exceeded all my expectations.

From the owner: Computer & Technology Services (CTS) provides reliable, scalable tech solutions for homes and…read morebusinesses across Madison and St. Clair Counties, IL, and the St. Louis area. We offer mobile repair, setup, and installation. Why Choose CTS 15% OFF for New Customers | 25% OFF Referral Discount BBB Accredited | Flexible Monthly Support Plans Services Offered Business IT: Support, consulting, networks, cybersecurity, POS, workstation setups, commercial installs, IMAC, office IT relocation, internet solutions & structured networking. Home & Smart Tech: Smart home/IoT integration, TV mounting, home theater assembly & setup, Ethernet cable drops, jacks & cable management. Security & Infrastructure: Cameras, motion detectors, network cabling & low-voltage cabling. Computers & Devices: Repair, troubleshooting, data recovery, office tech removal & e-recycling. Specialty: Professional delivery, setup & installation, solar panel cleaning & preventative maintenance. If it plugs in, connects to the internet, or powers your home or business — CTS handles it!

Raid 0 striped 2x2gb platter disks. One of them failed. It crashed pretty hard. The motor in the HD…read morewent out and the read/write head was broken. Fields recovered the data and saved it to an external drive and sent me my original drives back. In the end, I got what I paid for. Now the rest of it... don't pay for expedited service. I did and I still had to wait 5 weeks to get my data back. They told me it was the drives fault and they had to use a second set of parts to get the drive to read. This was after the 10 business days of the expiated services of course. I had to frequently email the company to get updates. They are not good w/ keeping you updated on their own. They did respond to email within 24 hours, most of the time the same day. They are really persistent with making sure you pay them thier money, will call you every hour if you need to make arrangements to get some money together. It was expensive. The website estimates... forget that. 3x the website estimates, easy. They have a charge for everything. The cost is non-refundable, even if they can't recover your data. It feels like a gamble when you make the deal, but for some, the data is worth it. In my case, it was worth it. Some of the data recovered was gibberish. Most of the pictures were intact but some were put back together in the wrong order. Like the data was puzzled together just any old way. But that is because of the raid failing. The data is paired on 2 drives and one got corrupted. That isn't Field's fault, just telling you what I had happen to me. Almost all of the word and pdf and excel documents were intact tho. Nothing had the original names on it, they give you back raw data. All the files are just simply numbered names and the folder structure is gone so all the files are just all lumped into one raw data folder. You'll have to go through each and every one and rename them. That was a pain, but again, the data was there for the most part. So there you have it. The good and the bad. These guys are expensive but the data was worth it to be recovered. If you want my advice, pay for Crashplan or Carbonite data backup service. It's way cheaper than data recovery!! You have been warned.

This company seems like it was a good company back in 2019 someone bought off the company name and…read morehe is scamming the people, I felt confident choosing FDR, especially because of their "no recovery, no charge" policy. I sent in a hard drive that had a minor fall and still appeared physically fine, though the data was inaccessible. After several updates over a few days, I was eventually informed that the data could not be recovered due to alleged platter damage. I was also told that, because the case was classified as a "stage five engineering repair," the payment would not be refunded. This outcome was disappointing and did not align with my understanding of their stated policy, so I would encourage others to review the terms carefully.

Steve has been such a blessing helping me with my computer problems for years. He is very fast…read morereplying to emails, even on evenings and weekends. I never feel taken advantage of by him and he helps explain what he is doing and why. He's never tried to sell me unnecessary things and seems like he's looking to solve problems as inexpensively as possible. He's the nicest "computer guy" I've ever worked with and avoids talking down to me. He's been able to solve every computer issue I've brought to him.

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