My family and I have done business with J. Edwards Insurance for over 40 years and we've been…read moreconsistently impressed with the service we receive. Whenever I have an insurance question, I never hesitate to contact them because the staff is very friendly and knowledgeable. If you're looking for an local, family-oriented, professional insurance agency that will truly treat you like family - look no further. J. Edwards Insurance Agency is your one-stop shop!

From the owner: Our mission is to find our clients the best insurance for their situations and offer the best price…read moreamong a number of different insurance companies. This translates to great coverage and even greater savings for your wallet. We specialize in auto, homeowner, business, farm, and workers' compensation insurance.

Wish i could give zero stars. This group is the insurance group for a construction company in…read moreLOUISVILLE, KY. They damaged my truck I submitted all the paperwork and documentation. They could not get into contact with Louisville Metro (who had nothing to do with the damage), so they won't reimburse me the money I was out to fix my truck. I told him that it did not happen in Dawson Springs, yet he did not fix that in his report also. He did not follow up with the insured group to see if they were in fact working on Dawson Hill Road that day. If he had this could have been settled. There was no warning signs or cones or anything suggesting that they were striping the road. I have a truck, and it is a windy curvy road. Horrible people to deal with at any time. Just read through all the reviews!

I would give less than 1 star if I could. Jaclyn Fort was the agent I worked with. Not only did she…read moretake weeks before submitting my claim (she forgot, supposedly...I had to call back and bring it up again), but she lied about covering the entire amount. I got shorted close to $100 on the claim. As if the above wasn't bad enough, she actually rejected my claim (again, after saying they'd cover it all) without reaching out to me at all. How did I find that out? I called them again, since it had been weeks (again) since I'd heard anything. I (again) explained the entire situation and when she ripped me off, I decided to take the lesser amount instead of wasting many more hours of my time. This is probably a tactic they use to do stuff like this... Believe the bad reviews. They are a terrible insurance company and this particular location and Jaclyn are terrible at customer service.