I was broke down at exit 185 on I-64 in Kentucky, call my company, and Cogan's repair tech Brady…read moreDonahue was sent out. He did a very good job of diagnosing the problem, disassembling the broken parts. Since it was late on a Friday afternoon, was unable to get the parts that night. Told me he would get them as soon as the part store open next morning. He did and got to me very quickly. He inspected the rest of my vehicle after fixing the original problem. Discovered another problem and fix it also. He did a very thorough job, on a very hot day, when most would have wanted to get out of the heat. Would highly recommend this company for anyone needing repairs in this area.

I wish I could rate this at zero stars. this place is full of CROOKS. a friend of ours took their…read morecar here to just tell them what was wrong with it. when my friends went to pick it up, they ended up doing all this work to it which cost $1,000. my friend wasn't counting on that, didn't have the money and he had to work that evening. they told him he could rent a car and refused to give his car back. they are CROOKS and immoral. Shame on them.

Had a flat in the way in for Christmas. Called around and found a place that would be open next day…read moreclose to my parents house. Got up early and was in by 8:15am. Told them about the tire and they took a look and said "We'll take care of you" and they did. Awesome the were opened the AM of Christmas Eve (they close at 11am) so I could get this taken care of. No coffee or waiting area but seems like a good little shop. I was in and out for this job in 30-45 mins. Perfect for this tire repair service that I needed. Patched tire, not plugged, and mounted it back on for $15 for my type of car. Would use them again.

I highly recommend. Honest, quick and will explain what went into the work. Great value based on…read moretire work, brake work, & automatic steps work.

My 86 yr. old mother went to get her tires rotated and to find a slow leak in one tire at Gate City…read morebecause she previously purchased 4 tires there. She waited inside. A little later he told her he couldn't find a leak but he rotated them. She left & her car notified her that a tire had low pressure. She went to another tire shop, they found a small nail but that tire was still on the same side & location before stopping at Gate City. He did NOT even rotate those tires. He lied to that precious 86 yr. old lady. What a pathetic, low life!! My brother, a regular customer, spoke to the owner twice about what his mechanic did not do, yet lied to her. He could at least offer to pay my mom back what she had to pay another tire shop to rotate her tires & fix the small leak But he didn't. "fool me once, shame on you; fool me twice, shame on me".