The owner and his employees are great. Fast friendly service. I saw the owner willing to work with…read moreyou if you are not able to pay in full. Even though its a garage it is a family friendly place. I also witnessed the owner make arrangements to have one employee stay past midnight to make sure a customer was able to get a new motor in her car the next day so she could travel to Louisville. They are the most well mannered employees i have met in the automobile industries. Would give this place 5 star service. The best part about JR JARRETTS GARAGE is how CHEAP ALL SERVICES ARE!!! If you want great service at an affordable rate please call Jr Jarretts Garage!!!

Broke down and called these guys...was on the road within a half hour. These guys are great!read more

great towing company around our little town!! very cheap and…read morereasonable too!! great customer service too!!

BEWARE. BEWARE. My sister, had James and Debbie Shell to repair her car. After a week and a half…read morethey got to put a computer on to check and diagnose. they thought it was in the ignition not sure. Said they were waiting on a company to email them back which took 48hrs. called back in 48hrs still hadn't heard anything. which they told us we may have to take to dealer, which we decided to do.Gave notice to shell auto of her intentions to have car towed to dealer. The BILL came to $819.68 still doesn't start. Beware Of This Company!! Beware!! No parts were purchased or ordered! This was just for computer diagnostics. $819.68

My car was leaking oil from the engine but the source of leak was not apparent. James was able to…read morediagnose the location(s) of the leak and repair the leak. The recommendations and estimates were clear and I was updated during the repair process. I highly recommend Shells Auto Repair- I'll be bringing my Honda back to them for regular service.

It was a better place when "Boots" was in charge but still not bad, the mechanic Has a very…read morepowerful air wrench and will ring your lug nuts off if you don't remind him. If you go there for state inspection sticker he will go through you car like a hairy man with the crabs, you will not leave there with anything wrong with your car which is a good thing I think.

very nice young man. He did a good job detailing my wife truck. He did the service at my home, and…read morefor a reasonable price.

I thought I was about to shell out some major cash on a repair. The Jackson Brothers took good…read morecare of me and my truck. Highly recommended!!

The water pump went out on our 2003 Dodge Durango we drove back into town. We found Jackson…read morebrothers service they had a courtesy car tooks over to a hotel. They called us the next morning before we even had to check out of the hotel and tell us it was fixed. Went back over courteous service very pleasant and would not mind paying more.

I'm from Michigan, and while driving back from Tennessee I got myself in a pickle. It's 10:30pm,…read moreI'm not sure if I'm in Kentucky or Virginia or Narnia, and raining pretty good. I decided to get a Frosty foe my drive. I went down a path I shouldn't've, and ended up completely stuck in bit of a swamp. 911 sent me Billy Lemaster but I really thought my car wasn't coming out. Well, Billy saved me from the muck around 11pm, in the pouring rain and dark. He was extremely nice and helpful. He didn't treat me like the idiot I am, and he even let me hug him. 10/10. Oh, the frosty melted before I could get to it.

My wife and I had taken a relaxing trip to the mountains of Virginia and West Virginia to see the…read morebeauty of the fall and we were headed back home on Sunday. We decided to come South back through eastern Kentucky back through Johnson City Tn. and back home to North Alabama. All at once all the gauges died on our truck and about 2 miles and we are sitting on the side of a road just outside of a town called Louisa, and I didn't even know what highway it was without looking on GPS and I google a towing service and I was blessed that Billy's number was the first one came up. I called him on Sunday afternoon about 1230- 1:00 pm and told him I needed a to get to an auto parts store to purchase a battery so we could get on our way. All the time thinking that I had a bad alternator. Instead of him taking advantage of an old man stranded and towing me as I ask, he offered to bring me a battery. He was there in about 30 minutes. After that he checked my alternator and yes it was not charging. He followed me to Auto Zone with the new battery in and when we got there told me that he was going to put me on an alternator. His brother came and helped with the installation of the alternator and they had me back on the road in less than an hour. Instead of taking advantage of me, they were only going to charge me $70.00 to come bring me a battery, get me off the side of the road, install and alternator and on top of that took the new battery back and put my old battery back in because there was nothing wrong with it. How blessed I was that God worked it out so I called Billy. Just reinforced what I already knew, that there are good people left in the world. Thank you Billy for your kindness and your help and tell your brother thank you too. You fella's were the best.