I can't say how impressed I am with Lisa Osio and her staff. Everyone has been very helpful and…read moreaccommodating, and helped me through a difficult real estate transition. Everyone knows that insurance is difficult right now in California, but Lisa gave me a number of options and kept working until we found the right option.

Burglars smashed my car's rear window in an airport parking lot while I was traveling overseas…read more When I was notified of the break-in I emailed Lisa and she was incredibly helpful. She even did her best to have the window replaced before I returned from my travels, but unfortunately that turned out to be impossible since I hadn't left a key with anyone. Instead, Lisa made arrangements for me to have my window replaced immediately upon my return and to have a rental car available for me. I was thoroughly impressed. Thanks Lisa!

My tire blew and in a sketchy cell spot. I kept losing State Farm's road assistance, so I called…read moreStuart's office. Stephanie answered and offered to handle it for me. I have been a State Farm client all of my adult life, and client of Stuart's for about 30 years. Can't find better anywhere!!

State Farm Insurance…read more Stuart is always helpful and works in a timely manner. Great customer service and very professional.

After many years, Julie is still working just as hard to ensure (well, and insure) that I have the…read moreoptimal policy features and the lowest prices. Responsive and assiduous once you task her with an issue; and fun to talk to as a bonus!

Not being one to think about insurance much, it's surprising to me to be writing a review for an…read moreagent. However, having recently purchased a home in Carmel and having had to find (somewhat) affordable insurance, I can absolutely recommend Julie Osio Perry. Not only did she help us navigate the comparisons between various underwriters and policy options, but has also helped us do so in a timely fashion providing whatever support was needed during our close. She also helped me find a policy that covered us completely when we did (unfortunately) have a claim. Overall, the experience has been terrific!

I have ben with this State Farm office for years and have always appreciated the courtessy and…read moreservice I have received from Tom, Rochelle and othet staff members. Insurance can be stressful, and their professionalim and warmth make is so much easier. Steve Hauk, Pacific Grove, California

I have been a client of Tom McKinney State Farm Insurance in Pacific Grove since 1998 and currently…read morehold all of my policies with them, including homeowners, auto, RV, motorcycle, and life insurance. The office has been great! Customer service is top notch. Rochelle Leetch, the Office Manager, has been my go-to for many years. Rochelle is responsive, takes the time to explain things, and makes sure I'm getting the best coverage. That level of customer service is rare these days.

Who you work with matters…read more In August of 2024, I received a letter from my home owners insurance stating that one of my policies would be canceled on December 14th. I sent the notice to my insurance broker, whom I had used for years, and they told me they would be taking care of it as time got closer. After Thanksgiving, I contacted my broker to check in on how my new policy was coming along. They said everything was fine and sent me a policy. At the time of binding, they discovered they had been shopping for insurance for an address that is not mine and told me they had no other options for me I was panicking! I called Jeremy and Jessica Connally with Farmers insurance in Monterey. They immediately went to work (on a Friday night!) One of the issues they ran into with insuring my property was that I had to file three claims in 2023. Two of which were trees that had fallen on a rental during the storms and a burst water in another unit. I was basically uninsurable and was likely going to have to be covered under the California Fair Plan. However, Jeremy, Jessica, and their whole team spent an immense amount of time looking at every option for me. On Monday, December 11th, they had found me a policy and were able to bind coverage with just three days to spare before my insurance lapsed! I am so lucky to have been able to get to know Jessica and Jeremy professionally over the past two years because if I hadn't, this situation would have turned out a lot differently. With the way homeowners insurance is in CA right now, it absolutely matters who you work with. I promise you that these are the people that you need to be working with to give your clients, friends, and yourself the peace of mind you need in this crazy climate us Californians now find ourselves in. UPDATE: Since this experience above, they have assisted in insuring my another home of mine, my commercial auto policy, and workers comp for my business as well. They are a one stop shop and blow the rest our of the water with their communication and professionalism. Thank you

My husband and I move a lot (different states, different countries) so have to change insurance…read moreoften. I worked w Jessica Connally and found her a bright ray of sunshine compared to many agents. Not only was she very responsive she was also incredibly knowledgeable providing many ideas and choices for coverge. When Jessica was not available there was always a team member who could jump in to cover. I highly recommend this agency.

They are way to big for their boots. I payed for multiple vehicles insurance for years and when i…read moreget rear ended they give me the runaround and they never called me back.

After many reoccurring issues I experienced dealing with state farm I found Megan. During covid…read moreand life's hardships her personal attention and guidance really helped me financially and on a personal level. I may not always be happy with big business but she was there for me and my family. Not just the fake neighbor state farm sells and I've experienced.

I went to AAA this morning for car tag renewal. What an efficient system this office provides. The…read morereceptionist is immediately inside the entry to greet you, she inquires about your needs, and directs you to where to wait. The wait was only seconds! At the counter where I was to complete my transaction, I was helped by Stephanie, who knew my name and membership info because of my interaction with the receptionist. No redundancy at this office! Stephanie was professional, very customer oriented, and she assisted me with adding a family member to my membership in addition to obtaining my car tags. I was in and out in less than 5 minutes. Wow! Thank you AAA, Stephanie, and receptionist (sorry I didn't catch your name).

Does any one nead rental insurance! Go see chris rauber @ AAA IN gorgous monterey ca. Any type of…read moreinsurance hes the man. Honest! Fast! integrity and professional. 5 star for impeccable services. Thank you chris bv

Natalie is a great agent. Easy to work with and very patient. Been with her for 5 years and she…read morealways comes through when I need her advice.

Natalie is very sweet and very helpful! She does her best to support you and your needs. I highly…read more recommend Natalie!

Mike De Lay State Farm: Mike is prompt, fast, Professional. What I really liked about him was he…read moretakes the time with each client and you feel like you have your own Insurance Agent. My mom is aging and she often repeats things over and over, and says "little things" that aren't really related here nor there. She was on speaker phone and I just heard how Mike was 100% patient with her. With Mike, you get Professional Insurance, great rates, and a friend. Thank you Mike!!

My family from Pacific Grove has had insurance with Mike and Mike Jr. for decades. Always…read moreprofessional. Always easy to get a hold of. Always there for us when we needed them. Over 50 years of insurance needs met by this wonderful family at State Farm Insurance. I highly recommend this insurance agent. I would give more than five stars, if this website had that option.