I think Goosehead's response speaks for itself…read more A professional response could have simply stated that they were sorry they could not meet my expectations and that we were unable to resolve our differences. Instead, Goosehead chose to publicly characterize me as "unreasonable" and suggest that I do not understand insurance. What is notably absent from their response is any discussion of the documented policy error that Goosehead later acknowledged during its review. In that instance, incorrect underwriting information was submitted on my policy and remained uncorrected until renewal. My concern has never been that mistakes happen. Mistakes happen in every business. My concern has been the unwillingness to acknowledge legitimate concerns and the tendency to dismiss them until documentation proves otherwise. I also noticed through my interactions with Jeremy Madick that he would argue with you to the end. It is very important for him to have the last words, or he will not leave you alone. I can provide many emails he sent trying to get his last words on the issues I raised. The only other person I have seen that likes to do that is my 3 year old nephew. Again, another example of the complete lack of professionalism. Readers can decide for themselves whether Goosehead's response reflects the level of professionalism they would expect from an insurance agency.

I spoke with Brooke and she was very helpful and found a great rate on my homeowners insurance…read more State Farm couldn't beat it! Great job Goosehead Insurance!

So far so good. I don't live close to their office. I did everything on the phone and online. They…read morehelped me through the process Cheyenne was very helpful.

Because this is solely for Taylor and his team I will say if I could give him more than 5 stars I…read morewould. They are professional, efficient , kind, and on the ball. I've been dealing with State Farm for decades and I am Utterly impressed by this agent as a customer. Thank you so much!

Problem with your response is that there was never to have been a renewal or a payment in the first…read moreplace.....there is where lack of communication and follow through created a big problem.

I really appreciate all the help and support from Alecia , Heather and Emily. They are wonderful to…read morework with and are always there for me! I would highly recommend Stillwater Insurance!!

One of my friends recommended Kenny as she has been a client of his for years. I was recommended to…read moreuse Kenny or his son but was told that they were not accepting any new clients. I had an appointment booked with Lydia. The building is in its own space and was easy to find. I walked in and was taken back to Lydias office. She was super friendly and got down to business. I was only in the office for about 20 minutes or so. The price for short form is $90 but if you pay with cash it's $85. I happened to have cash on me so that was nice to save the $5. I will definitely be back next year and already recommended this place to family. Thanks for a quick and painless tax experience!!

I worked with Karina G, she was professional and very efficient on getting my new auto loan policy…read moreand Home insurance. She made the process very easy and simple to understand. Strongly recommended her and Kenny Ong financial services.

Vahn and the team here are amazing and helped me make sure my family and I were protected from all…read moreangles! Very helpful and knowledgeable.

Trash! Can't get a hold of a live person. They can't find your information when you need services…read moreyou pay for but they sure can take your money. BTW they use A&m towing...horrible business that never shows up but still tries to get paid. I'm so tired of paying so much and can't get the help when I need it

Used them for car insurance. While they did find me a low monthly rate, they were supposed to get…read moremy garaging documents to the insurance company - never did that. They didn't even notify me that they didn't do that, so I found out on my own from the insurance company because I was charged a fine. Then I asked Insurance Savers about sending the documents for me. They never did. I asked them to please follow up with me. They never did. In the end, I called my insurance company and was told that Insurance Savers gave me wrong information. Very frustrating company to work with.

I've been with Insurance Savers for more than 10 years and they've always been great to deal with…read more In particular, I'd like to give 5 stars to Krystal-- who is ALWAYS there for me! She goes above and beyond the call of duty to make sure I'm getting the best rates, and she makes sure my policies are up to date.Importantly, she has called to alert me that I forgot a payment, which has saved me suspensions. (Now that Krystal set me up for automatic payments, that's no longer a problem.) Kudos to Krystal!

Received a quote at Josue Cruz's State Farm Office today and was very happy with my experience. The…read moreoffice was clean, warm and inviting. They were knowledgeable about their products and educated me on the best way to protect my family. I feel safe in their hands and can't recommend them enough!

Great communication and friendly service. They will answer any questions and will provide great…read morecoverages.

Jerry Wood is BY FAR THE MOST UNPROFESSIONAL PERSON & BUSINESS I HAVE ever dealt with in my life. I…read morehave been with them for 7+ years and when I was rear ended in accident and he WAS ZERO help, all HE does is collect your money and give you USED CAR SALES / Snake oil salesmen responses. If you want an inferior product and awful customer service this is your guy. Their service is absolute hot garbage and it stinks. I am due a refund for being over charged and this lazy agent of my refuses to pay it out, tried to apply it as a pre-payment on another policy which was NOT APPROVED by me. When I asked him to fix it he flat out REFUSED me service and said go to another agent??? ABSOULTELY UNPROFESSIONAL. SO heed my warning, NO MATTER THE PRICE of PREMIUM it is NOT WORTH IT IF YOU get in accident. STATE FARM & JERRY WOOD ARE CRIMINALS stealing money and refusing to pay back refund due. I have filed complaints with both ARIZONA Dept of Insurance as well as the BBB.

Very friendly and professional office! Thank you Mona and Jerry for making me feel welcome. Steve…read moreSwinson (Auto Glass Excellence)