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    David L. Phreaner, M.D

    4.2 (5 reviews)
    Closed 8:00 am - 5:00 pm

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    Ask the Community - David L. Phreaner, M.D

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    Santa Barbara Internal Medicine Group

    Santa Barbara Internal Medicine Group

    3.1
    (14 reviews)
    0.2 mi

    Our entire family received our care here for years. Paid the concierge fee of over $400 but the…read moreproblem is there is not even basic service! The previous reviews mentioning rude staff are accurate. They don't always ask for your insurance card or they're too busy to take it. So you may get a bill six months later for the visit, full cost, from their billing service. If you call the office and complain, they'll say we don't have your insurance card on file. Do they call you or does the billing department call you, like one would assume a concierge practice would do, prior to billing the insurance? No. Since the we received the bill from their billing department six months after the visit, if the billing department refiles the claim with insurance this time, the insurance will deny the claim because it was submitted too late... Not sure what the problem is, front staff or billing, but this scenario happened twice to our family in the past year. Told the office staff we were taking our business and concierge fee elsewhere. Of course the office sent a letter saying my calling to complain about the billing issue was abusive. What's abusive is the way the staff treats patients. We're already paying over $400 for concierge fees annually, plus our high monthly health insurance premiums, our deductible, your office doesn't ask for my insurance card and then bills me six months later for the full price of the visit, over $200, and they don't think the client is going to be a tad upset?

    Talk about privatization of healthcare, Dr. Rai was my previous doctor at Sansum who I decided to…read morebook an appointment with. They charge a $400 concierge yearly fee, crazy. On top of what I already pay for my monthly health insurance. I don't usually like to leave bad reviews or send bad vibes but wow, this is the true definition of classism in healthcare. Sadly, won't be seeing Dr. Rai anymore.

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    Santa Barbara Internal Medicine Group

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    Jeffrey R. Polito, MD -- Internist & Sleep Medicine

    Jeffrey R. Polito, MD -- Internist & Sleep Medicine

    2.7
    (41 reviews)
    0.3 mi

    INCREDIBILY, you will save time and money driving to Ventura or San Luis Obispo. DO NOT COME HERE…read moreIF YOU EXPECT EQUITABLE PROMPT SERVICE. I need a cpap mask. They had them in stock. The person in charge of the masks was in the back. There were no other clients in the office and they sent me away. I drove from downtown SB twice because they do not answer the phone and their posted hours are incorrect. They want me to email the doctor to email the tech to set up an expensive appointment I do not need and will take days to set up. My experience indicates that this sleep center is a shoddy racket with poor quality of service and no ethics. I would avoid doing business here if at all possible. MY SENSE IS THIS IS A BUSINESS SET UP TO RIP YOU OFF!

    Dr. Polito runs a very busy but wonderfully well managed practice in both internal medicine and…read moresleep medicine. After navigating the pre appointment questions I got an appointment. From the moment I came in I enjoyed good customer service from the office staff. Coming on time for my appointment I waited less than 5 minutes to get my vital signs done and be placed in the exam room. Dr. Polito came in just minutes later and clearly already had a grasp of what I was looking for based on those pre appointment questions. He took the time to do a thorough interview to fully understand my needs and to explain his treatment plan for me. He read the data from my old cpap machine and set up a sleep study to further diagnose the cpap machine and the patient (me). I left very optimistic. So far, so good. Stay tuned for updates next month.

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    Waiting room
    Waiting room
    LOVE the comical medical art in the rooms
    LOVE the comical medical art in the rooms
    Inside the Goleta Valley Medical Building

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    Inside the Goleta Valley Medical Building
    Parent Melony, MD

    Parent Melony, MD

    3.0
    (3 reviews)
    0.3 mi

    I have been seeing Dr Parent for years, as does my entire family and I have referred my friends…read more She is an amazing physician with a heart of gold. She has experience and kindness, the two important characteristics every doctor must have. She's the best! Her office staff are so helpful! Jan is always so eager to help, and so understanding and caring. I will continue to go to this office, because they are always so welcoming no matter my concern! UPDATE: Sent to collections for 20.00. Super bummed. Thought we had a better relationship than that. I did say I was coming to pay it on my lunch, and unfortunately didn't make it due to a small emergency. Bummed.

    Left the city for a year and came back and was told she couldn't see me because I owed 125.00. I…read morenever received a bill, Vickie confirmed they had the wrong address for me even though I forwarded all of my mail. I was told I was sent to collections. No phone call, no letters. Contacted my insurance, no problems there. I still have the same insurance now. Contacted the person who does the office billing and she had no record of calling me and that there was no returned mail, she also said she didn't understand why I was billed that day. (I went in for her to tell me she added a test to my blood work, nothing more.) Today Vickie informed me that Dr. Parent said she couldn't see me or my daughter because she was invested and I wasn't. I asked what does it mean. She said I took her through too much with the billing. ‍

    SBNC: Goleta Neighborhood Clinic

    SBNC: Goleta Neighborhood Clinic

    2.9
    (19 reviews)
    0.7 mi

    Avoid this clinic if you're not already a patient…read more Do not come here for vaccines unless you're an established patient. We scheduled appointments for both COVID and flu vaccines because this was one of the few clinics offering COVID shots for 2-year-olds. After arriving, we were told they couldn't administer COVID vaccines and could only do flu shots. What they didn't tell us is that you must be an established patient even for flu shots. Instead of a $20 vaccine covered by insurance, we were charged: $140 for a new patient "establishment" fee (never disclosed in advance) $25 for vaccine administration $20 for the actual vaccine A simple visit that should have taken 10 minutes at CVS turned into a two-hour ordeal and $185 in charges. The staff seemed confused and unprepared. Save yourself the time, frustration, and unexpected costs -- go somewhere else.

    Rebecca Huerta -Sussman…read more 28 minutes ago June 16, 2025 Hello. I am writing a review of the Goleta Neighborhood Clinic and the operators who take questions or assist the patient with many issues like pharmacies, etc. I go to the Goleta Clinic on Calle Real. My doctor is Dr. Dennis Baker. I cannot say enough to complement this physician I see on Mondays. I have had other physicians at the Goleta Clinic and they have all been good, however, Dr. Baker is by far the "best" Internist I see that I feel "very" comfortable, at ease and trustworthy. He is a patient- friendly physician who always treats me with dignity and respect, and I can discuss any issue I may have at the time I see him, and I respect and trust and feedback he gives me regarding any health question or other subject. He listens and he does not have a "God-complex" that many physicians often exhibit. He is a great asset to the SBNClinics. The operators who take calls for the Clinics I have found excellent, and they have often helped me navigate the pharmacies lack of cooperation, and relay information to the provider when he/she is not present on a given day. Kudos to them! And Kudos to the Medical and Office Staff of the Goleta Clinic. They are always kind and helpful. I always feel welcomed and understood even though on a certain day I may feel grouchy. Thank you to all of you who do such an excellent and much needed service. : )

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    SBNC: Goleta Neighborhood Clinic
    SBNC: Goleta Neighborhood Clinic
    SBNC: Goleta Neighborhood Clinic

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    David L. Phreaner, M.D - familydr - Updated June 2026

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