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    David Mobley, MD

    5.0 (1 review)

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    19 years ago

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    HTX Urology - Dr. R. Robert Dhir

    HTX Urology

    4.1(12 reviews)
    38.1 miClear Lake

    This review is for the staff and assistants of this doctor:…read more Hubby called for an appointment and finally got scheduled for a Wednesday. He gets a call a week before asking him to bring his medical records. He has a whole stack and so he asked what exactly they need. They won't say so he says he'll walk in so they can look. Monday comes and he walks in and front desk girl said a nurse has to look at it and that he needs to wait 20 mins. 45 mins passed and no one called him back. So, he goes to the front desk, no one was there, and a sign says "lunch break". Not only is this an a-hole move but also extremely UNPROFESSIONAL. So, hubby tried calling and finally another girl comes over. So he has to retell everything he just told the other clueless employee. This is girl then tells him that they're not even going to see him because he should go back to his surgeon (out of state) despite the fact that they had already scheduled him and requested for his medical records. And he's not feeling well and needed to be seen asap. She proceeded to cancel his Wednesday appointment anyway and pretty much just told him good luck. This is how far this "health care" has fallen in this country. These ZERO concern for health or care.

    I came to HTX Urology for a prostate exam. I paid via an app and they took me in. A month later I…read morereceived a bill for the exam and the amount was $520 which was twice with what i paid. I called the office and they told me I did not paid. I said that was funny because how could you provided a service without any form of payment. They has no answer for that. I think this office was not honest in billing and tried to cheat their way to cash in anything they can.

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    HTX Urology - Three Best Rated recognizes Dr. Dhir's Clinical excellence.

    Three Best Rated recognizes Dr. Dhir's Clinical excellence.

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    Houston Metro Urology - Entry Way

    Houston Metro Urology

    2.3(19 reviews)
    15.4 miHighland Village

    They appear to be a fraudulent operation from my experience in Sugar Land. They provide no test…read moreresults in order to push people towards surgery or more testing. They won't show you your actual results because they likely dont actually test your samples. Needs to be investigated by the AG. The Sugar Land location is a health hazard! Nasty. They prey on those who have little or no healthcare.

    I made an appointment with Dr. Shiffman, by request of another provider due to having an elevated…read morePSA level in my blood work. The initial appointment went well and on time. He examined me and recommended that I should get a 'pelvic MRI' to due to the possibility of prostate cancer. His assistant Cynthia told me that they would forward the referral to the MRI clinic for me. I was pleased with the experience when I left the clinic. I made the appointment with the MRI clinic that Cynthia told me to. Two days before the MRI appointment, I was contacted by the MRI clinic and told that my insurance company "denied the referral" from Dr. Shiffman's office. The MRI clinic directed me back to Dr. Shiffman's office to 're-write' or otherwise reattempt the referral process. I contacted Cynthia and informed her of this news. She told me that she would submit another referral to the MRI clinic and insurance company. I waited a week and did not hear back before I reached back out to Houston Metro Urology. The receptionist listened to me and assured me that she would see that Cynthia took care of it. I waited another week before I called back again. The receptionist was surprised that Cynthia had not called me back or resolved the referral matter yet for me and assured me once again that this would be a priority that Cynthia would take care of this week. I then waited three weeks before I called Houston Metro Urology once again. The receptionist was able to verify all of my previous calls and acknowledged that the matter was referred back to Cynthia as a priority three times. She assured me that I would get a call and that the matter would be resolved within 24 hours. Once again 48 hours later and still nothing from Dr. Shiffman's assistant Cynthia. I am still uncertain if I have prostate cancer or not and just wasted over a month of possible early detection. Today I decide to just start over with another Urologist and clinic. Thank you HMU for taking my co-pay and then doing nothing to improve or diagnose my condition. Good-bye.

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    David Mobley, MD - urologists - Updated May 2026

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