Excellent insurance agency! Helpful and friendly. Great rates and easy to get in touch with.read more

Very attentive agent, always ahead of changes & not afraid to pass along a decrease. Never had an…read moreissue with them!

Unfortunately, I am looking for a new agency this year. I bought my Travelers Insurance…read morehome/auto/umbrella policies here since 2020, but I will not return. My homeowners premiums increased in 2025 by 40% with no explanation or concern from Atlas. In July of 2025 I received a notice letter from Travelers notifying me that my homeowners policy would renew in August 2025, but the deductible for hail/storm damage claims was increasing to $2,500.00. Presumably this was due to hail damage roof claims in my area. The next month I became aware of hail damage to my roof and filed my first ever homeowners claim. Travelers denied the claim due to "wear and tear" ignoring photographs of hail damage. Travelers has now denied my appeal of the claim even with a public adjuster and an independent report showing multiple areas of hail damage. Several other homes in my neighborhood have had recent roof replacements due to hail damage. Other companies covered those claims on roofs the same are as mine. At the follow-up inspection for my claim appeal, the adjuster said he would "try to get it right this time" to get my claim approved. It was promptly denied again claiming vague "wear and tear" excuses. From my work expertise in the insurance industry, I know that brokers/agents can assist with claims if they want to help and keep your business. Atlas Insurance has taken no action to assist with this claim or support me in any way. They just assume they will continue to get my business and couldn't care less about my claim when I actually need coverage. Because I filed this valid claim that was denied in bad faith by Travelers, I will now be required to replace my roof out of pocket before I can change insurance carriers (and brokers) later this year. I have also never received some of the policy premium discounts that I was promised when I signed up with Atlas in 2020. Hopefully other people have experienced better treatment and service from Atlas and Travelers.

From the initial call to the quote being delivered I learned so much about insurance I never knew…read morebefore. Great service anytime I need anything! Thank you Eddie and Staci for taking care of my insurance needs!

Jon is the absolute best insurance agent I've ever worked with. I am so thankful to have him on my…read moreside and working with me to be sure myself and my family are protected. I seriously could not sing his praises enough!! THANK YOU!!! He treats each of us as actual individual people and humans. I've never once felt like just a number like at other places. I appreciate him and his entire team!

This business is not to be trusted. Poor costumer service. Very unhappy with agent. Not helpful at…read moreall , just wants your money and doesn't care about clients. Don't go to this agent!!

David Howell at Medicare Misty was a life saver! We had heard many things about Medicare Advantage…read morePlans, but it was a little confusing. David helped us seemlessly through the process! Highly recommend and at NO COST!!

Misty was very helpful to me and my family as we had no idea what we were doing in the Medicare…read morespace. she helped us find a plan best for us and made it very simple in the process!! would definitely recommend seeing Medicare Misty!!

Very helpful and knows insurance! I like the accessibility to resources to find the best way to…read moreinsure car and home.

From the owner: Whether you're looking for homeowners insurance, auto insurance, renters insurance, or another…read morekind, I'm here to help you understand the insurance coverage you may want. Serving the Chattanooga, TN area since 2022, I can help you understand your coverage options so you can protect what matters most to you. Stop by in person, reach out online or call to get a free quote today.

I am very grateful and very satisfied with Ronney and his staff, they are so very helpful and work…read morehard at finding best quotes and policies for you and your family. They are helpful, patient, and thorough with any questions or concern. I recommend them to whomever I can. Thanks Ronney & staff!! R. Buchanan

Max and his staff are extremely helpful with all my business and personal policies. Max is…read moreextremely helpful in advising on coverage and making sure I have the right policies. Max and his staff have made sure all claims have been taken care of to my satisfaction. He truly cares about his clients.

From the owner: TN-2340247 Our office has a passion for making sure families are well insured and prepared for…read morelife's unexpected events. We strive to be the first choice for all your insurance needs in Tennessee, Georgia, Kentucky, as well as Virginia. Your State Farm Insurance policy is a reassurance that we will be there on your worst day to help things go right. We provide Auto Insurance, Home Insurance, Renters Insurance, Boat Insurance, Life Insurance, Health Insurance, and other financial Services. My team and I strive to provide remarkable customer service each and every day.