Dr Gideon was my peds Dr. She's the only primary I've ever saw until now…read more I actually do like her a lot. She's a very gentle, respectful, sweet, kind and compassionate women. I understand that everyone makes mistakes, it's totally normal. However, not being thorough enough almost killed me. I was misdiagnosed with depression when I was 16/17. I slept all the time. That was my only sign or symptoms. I got a sleep study done and that was it. No bloodwork whatsoever. I was sleeping so much because I have diabetes. I've been unmediated since 16/17 (I am 23) My a1c is 11.5. But my blood sugar isn't dangerously elevated. That tells my current primary care physician that my a1c has been gradually increasing for a very very very long time. If I had an a1c bloodwork test when I was younger, my diabetes most likely would have been caught. I am not depressed. This is my first time in 9 years that I haven't been on an anti depressant. I am not depressed. They were making me mentally worse. I am on a non stim add medication instead. So much better. Go somewhere else. Beebe sucks in general. Access to quality healthcare for poor people in this area is a problem. A private health insurance problem. A gentrification problem.

I have been going to Beacon for 5 years, with all 3 of my kids. I really think the Docs are all…read morespot on. Only problem is, the office staff is ATROCIOUS. They treat you like garbage, are rude, talk down, dismissive and downright rude to me. They display so many unprofessional behaviors. Also, I do feel the quality of the providers has gone down over the years and all I can think is they are too busy. Wait times, even for routine well checks, have really started stretching out. Dr. Gideon is our provider and she has seemed distracted lately, until I threatened to leave the practice. It's too bad because we used to love it here and our kids are attached. Lately, the way the receptionists speak to me is inexcusable. I'm here every week for gods sakes, the least you can do is be kind.

My family and I were down in Wildwood on vacation when my toddler's sniffles seemed to suddenly…read moretake a turn to something more serious, right at the beginning of the holiday weekend. I felt very fortunate to find this practice; they were so accommodating when I called and told us to come right in. We were worried we'd spend all day sitting in a waiting room, but we were in and out in good time AND received thorough care. Kiddo had a thorough exam, including a rapid test which I appreciated to rule out strep, and appropriate antibiotics sent directly to the pharmacy nearest our rental. I'm glad I went with my gut and opted for this practice with an experienced family doctor to help calm my anxious mom nerves instead of an urgent care, where you usually wind up with a PA. Dr. Olarsch helped save our family vacation!

I had no issues so I really can't write much other than a very professional staff. thanksread more

they don't run their office like a regular pediatrician. sick calls for kids are typically made by…read morewho answers the phone not here. I gotta wait to get a call from a nurse. then they don't even offer same day sick visits for everyone. this place needs to only be a specialty clinic. srry not very impressed with the pediatricians they have

Doctors are ok. Office staff is awful and can't put in referrals to insurance after the doctor has…read morealready approved it. Absolutely the worst office we have ever had to deal with. The administration doesn't care.

I have been extremely disappointed with Gateway Pediatrics after bringing both of my children there…read morefor the past 4 years. While the pediatricians themselves are kind, caring, and knowledgeable, the administrative side of this office has been a constant source of frustration. Every single appointment, we have waited 30+ minutes in the exam room before the doctor comes in. I understand that emergencies happen, but this has become a consistent pattern over the years and shows a lack of respect for families' time. Parents are also trying to balance work, school, and other responsibilities, and spending extended periods waiting every visit is unacceptable. The administration staff, specifically one female employee, has repeatedly been unprofessional and has an unpleasant attitude when interacting with families. A welcoming and respectful front office is a very important part of a child's healthcare experience, and unfortunately that has been lacking. Another major issue is the extremely slow turnaround time for paperwork. We recently waited nearly 2 months to receive paperwork that was needed, which is completely unacceptable and creates unnecessary stress for parents. The only positives are that the pediatricians are great and the office offers extended hours for evening appointments, which is convenient. However, those benefits do not outweigh the ongoing issues with organization, communication, wait times, and administration. After 4 years of being patients, I can honestly say I would not recommend this office to other families. Children deserve excellent medical care, but families also deserve an office that values their time, communicates effectively, and treats them with respect.

DO NOT use this doctors office if you expect them to be upfront and honest with you about whether…read morethey are in network with your insurance. They did not bill for any services for the last year UNTIL THIS PAST MONTH... and it was when they billed that they finally let me know they were out of network... now that my child has had 4 appointments (totalling almost $1000). All appointments were billed at one time... one appointment 8 months AFTER SERVICE. WORST BILLING PRACTICES EVER.

Very Friendly staff and so accommodating. They really care about the kids. I have even had them…read morecall me after hours to check on my sick child to see how she was feeling and to make sure she was responding to the treatment plan. Would not trade them for the world.

My kids have been going to this practice forever. Even after the tragic death of Dr. Jose Alvarado,…read morewe couldn't go anywhere else. When we learned his son was training to come back and take over his practice, we were grateful that his practice would continue. It is a busy practice, but they always take the time you need to go over your issues. The other practitioners (Dr. Sophie and Joyce Blevins) are wonderful as well. Office staff is wonderful and has been there for years. That says something about the continuity of the practice and the wonderful work environment.