Great customer service and solid technical knowledge. I also appreciated their responsiveness in…read moreaddressing an urgent repair.

Extremely disappointing pricing transparency and customer service…read more They attempted to charge over $100 for a component that retails between $18 and $25. When I politely questioned the markup, staff spoke down to me rather than explaining their pricing structure. Even after I provided multiple verifiable sources showing the standard retail value, they only reduced the charge to $75--still a 300%+ markup. A business bearing this name should operate with greater honesty, fairness, and respect for its customers. Proceed with caution and double-check their parts pricing.

Scheduled an appointment with me and missed it. Told me that he would be here at 7:30 and never…read moreshowed up. So I would not say that this person is reliable when it comes to service. I know that he was not gonna show up I would've scheduled somebody else.

Don't waste your time unless you want a very rude person talking to you like a child. I know he…read moreprobably thought I forgot about reviewing him but I didn't. If I could give no stars I would. This was the most rudest encounter I've ever experienced and we hadn't even met yet. Just based on the phone call you can tell he is not really interested in hearing you and what you're trying to say about the problem with your vehicle he just wants to be sure he has an appointment bringing him money. He cut me off telling me " Look listen just go get this" and when I was trying to ask for clarification for the timing belt kit he hung up in my face. Then proceeded to lie and say it was an accident.. so why not call your customer back? Cause it was no accident especially with how I was cut off on the phone and he already seemed agitated. but I'm glad he showed his true colors cause that was $600 dollars that I gave to someone else who deserved it and did a fantastic job on my car. And I hope he don't come on here under my comment talking nonsense cause I have your number and you will get another piece of my mind, I promise you that. So don't comment at all just Do better. Businesses grow not only because of quality work but quality CUSTOMER SERVICE and he does NOT have that. I hope no one waste their money or time on this man. These 5 star reviews on here are being created by him or people he personally knows so his overall rating doesn't go down which puts him further down the list of quality mechanics on yelp and he knows that. He needs a full rebrand and restructure of the way he handles people and his business. You're better off finding someone else.

Super nice people and they are located right on fm2920 in Rosehill. I have only used them for my…read morestate inspection but I was in and out in a very reasonable time. I will definitely choose them for any future automotive repairs I hope that's not too soon though!

They cost me an extra $2000 based on their misdiagnosis. They affirmed that my tipm was bad, so I…read morepaid a few hundred dollars to repair the tipm. They installed the repaired tipm, and when that didn't fix the problem, they told me I need to pick up my car pay them $1000 for trying and they refused to do any more work. Based on their advice, I ordered a brand new tipm for several hundred dollars and had the dealership install it, which had no effect on the issue. That puts me at around $2000 that I spent by taking my vehicle to toy tech. Rude owner, and incompetent mechanics. I am currently looking into whether I can file a small claim against this company.

5 Stars - Honest, Fast, and Friendly!…read more I brought my car into Hometown Auto Repair for a routine oil change, and I was really impressed with the whole experience. The team was fast, professional, and very easy to work with. While I was waiting, I remembered a strange noise my car had been making and asked them to take a quick look. They found that a bar running along one of the axles had come out of place. Without hesitation, they took it apart, fixed the issue, and had everything back together in about 15 minutes. The best part? When I went to pay, I realized they hadn't even charged me for the repair. I would've gladly paid for the work, but their honesty and kindness were such a pleasant surprise. Thank you, Hometown Auto -- you've definitely earned a loyal customer!

After seeing a drop of oil on my driveway I dropped my car off to be evaluated. They discovered a…read morehairline crack in the oil pan. Since my car is a Hyundai, they had to order the new part. They went out of their way to work with me on scheduling the repair even to the extent of providing transportation to and from the shop. I took my car a second time because of the auto stop/start control. I didn't know my older car was equipped with that and wish it weren't. But Chris ( I believe that was his name) explained it thoroughly and told me of a way to turn that function off. The staff is very friendly, efficient and customer oriented. I have no complaints about the repairs. I'll be taking my vehicle there again.

Jason has always taken care of our family of 5 vehicles. I e never had to get anything major done…read morebut he's always done what is needed to get us back on the road.

Do not ever take a jeep to Jason, he guessed all the way charges 400 to diagnose a bad battery…read morewhich was Uber warranty and all he did was swap them out. He says he fixed an oil leak but when it broke down two weeks later in traffic again I had it towed to dodge. Tomball Dodge sucks so then I had it towed to spring Dodge where the problem was diagnosed almost immediately. Hey Jason. Ever heard of an orc module? Well you charged me for stuff that wasn't necessary, and fyi will not return my calls either

The only mechanics I trust now with my car. Have fixed multiple issues with my Prius from a bad buy…read moreand made it into a reliable car to drive. Would follow up and make sure the issues were fully resolved and not just a temporary bandaid. With them the job is done right with a great price. When other mechanics shy away from hybrids and don't work on them , they are experts and won't deny service.

Mike worked on our Toyota Prius and his behavior was totally inappropriate. He was trying to offer…read moremore than car services to my gf. He overcharged for the labor. Bad value. The car already has problems again and now she too uncomfortable with him to have it serviced. I would recommend that he make his prices more reasonable and not try and take a professional relationship with a customer and make more of it.

I literally came here to see if they can change my rotors and my brake pads for my 2020 Ford…read moreExplorer and I just sat here looking like an idiot nobody ever came and talk to me. They literally saw me taking pictures so I can post on here to complain, but still continue to not to help me. You could tell that these guys hate their job. I recommend the owner to reach out to his employees and get them to handle what needs to be done because you can tell their timid to even talk to customers because they don't want more work

Always great service here! My husband and I come here for ALL maintenance on our cars. The guys are…read morehonest and friendly.

Very bad mechanic. One of them on purpose or just doesn't know what they are doing. Tightened all…read morethe bolts too tight. Ally tools are broken now trying to get the bolt off a filter to replace it. SMH. Want to try and lie to me, like my uncle who was in the marines and a master mechanic, doesn't know what they are doing. Take your ass somewhere else please sir. Definitely won't be letting anyone else change my oil. I've lost faith in all the Magnolia lubes now. Sad really!

I was initially hesitant to visit this establishment due to several unfavorable reviews. -…read moreNevertheless, I am here to award this place 5 stars and encourage you to visit as well. I would recommend this location to anyone. I required a vehicle inspection, and Justin handled it for me. I chose to explore this mechanic shop - and they inspected it at no cost. Just so you know, if you go to a dealership, you will incur a diagnostic fee. The inspection was completed in less than 20 minutes. Since the car was warm, be prepared to wait a little longer before they can begin working on the vehicle. I talked with nearly all the staff here: Chad, Justin, Mike, & Vicky and they all indicated that the problem was with the turbo. - My experience with my third-party warranty that I got when I exceeded the factory warranty was utterly disappointing. I will still keep it, though. lol. My third-party warranty was a complete letdown. You can count on Vicky; she is available to help you. I must say, Vicky was invaluable throughout my experience. If you are uncertain, I would strongly suggest coming here and asking for Vicky. In summary, the turbo failed, and the team repaired it in under 3 days. They saved me a significant amount of money. I truly appreciate all of you!