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    David's Custom Flooring

    5.0 (1 review)
    Open Open 24 hours
    Updated 1 month ago

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    2 months ago

    They by far had the best prices around on installing my vinyl and laminate floors. From start to finish professional and family friendly.

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    Roman Stone Arts

    Roman Stone Arts

    (16 reviews)

    Let me start with I was NOT going to make this review even with all the annoyance this company…read morecaused. But Anwar asked for this review. I hired this company for a countertop installation and paid a deposit with the understanding that the job would be completed within 3 days. Instead, it took over 40 days for them to come but that is not why I am making this review. The facts: They rescheduled my installation three different times, often without notice. Communication was extremely poor. Calls and messages would go unanswered for long periods, and when I did get a response, it felt like Armor had no record of my project and needed constant reminders. The first excuse I was given was that the granite I selected had cracked and was the last slab available. I had to go back in and choose another fine but that also took days just to coordinate. I asked if they could reorder my original choice, and I was told it would take about two weeks. I was satisfied but continued waiting with no updates, I went back myself, only to be told it was somehow back in stock like it had never been unavailable. We scheduled another installation date. No one showed up, and no one contacted me. I had even scheduled a plumber around their timeline, which caused additional inconvenience and expense. In which he says "not my fault you hired" no , it's not. But when you run projects you stick to a schedule. I should NOT have to remind someone how to stick to a schedule. I've always asked for estimated timelines so that ppl do not feel rushed/ timed. But Again, I had to be the one to reach out and get a confirmation if they were even coming or not. 2 weeks went by with no communication. At one point, I contacted an attorney because I genuinely thought they were not going to complete the job. I even went up to their shop multiple times, only to find no one available. Eventually, I ran into a family member who got me back in touch with them. After yet another reschedule (which they later denied ever confirming), they finally showed up but only after I called multiple times the day of. The installation was rushed, and the countertop was chipped. At that point, I was exhausted and just wanted it to be done, but it didn't end there. I sent them photos of the damage, and they agreed to come fix it; then never showed up and stopped responding altogether. Because of this experience, I was without a usable kitchen for over 40 days, had to eat out constantly, spent unnecessary money, and dealt with ongoing stress chasing down a company that already had my deposit. This was one of the most frustrating service experiences I've ever had. I would not recommend this company to anyone.

    We are still waiting for restitution to be paid. It was ordered by Livingston parish courts and he…read moretook the warrant for his arrest instead of paying it. He stole money for cabinets and work he didn't do at all on top of work he did that was just shameful. Still no top cabinets. He prefer to go to jail doing construction without a license. Be very mindful before using this company.

    D&G Carpet Cleaning - Cairo's mess.

    D&G Carpet Cleaning

    (63 reviews)

    Lower Garden District

    On time, good price and a great job! I can highly recommend this company! They got out a stain…read morethat I had basically given up on. My rugs look great!

    D&G Carpet Cleaning for the win! This was an excellent experience. Great professional service at a…read morefantastic rate. I dogsat for my big sister recently. The dog is a Golden Doodle, 26 lbs, and 6 months old. I have never owned a dog, so I just let it have free rein in a never used spare room. BIG mistake. Cairo began marking his territory on top of other mess making activities. Cairo is a puppy but he makes a big boys mess. I had no idea how to get the smell or stains out of the carpet. I only knew I did not want to clean it. I tried my best but I failed. I woke up to the smell/stains being way worse the next day. It was like I hadn't done anything. I tried to Google to figure out the mistakes I made but I got frustrated so I searched Yelp, then started a project on Yelp. Projects on Yelp allowed me to create a service request that I was able to initiate, customize, and manage in real-time. No automated phone answering systems or long wait time or holds! I was able to make immediate contact, explain the request, and receive a quote in a mater of minutes through chat within the Yelp app. I could even provide photos which eliminated the need for a site inspection. I put the description in as carpet cleaning, stain/liquid waste removal and within a few seconds multiple companies reached out to me. D&G sent me a message requesting information first. I spoke directly with the owner. After a few minutes I received a quote, was dispatched a tech, and was booked for a same day appointment only 45 minutes after initial contact. I was directly contacted via text by Ivan D. who provided tracking updates for the request that gave an introduction of the tech I was booked that included name and photo, an ETA of his arrival, and live updates of the job. I was thoroughly impressed. This was very convenient. This was fantastic customer service. I booked Shelton Frey, the man is a wizard! Shelton communicated with me well, was punctual and was very professional. He got the job done efficiently and quickly. He was thorough. The smell was eliminated and the carpet was cleaned and treated. I was even told what to do next time and what errors were made. I spoke with Shelton about other areas because I intend to use D&G for the foreseeable future.

    Southern Refinishing LLC

    Southern Refinishing LLC

    (18 reviews)

    My restored (in 2004) clawfoot tub needed some refurbishment. A small plumbing accident in it's 1st…read moreyear of life with me resulted in a divot (always put a towel down before changing shower heads) which was repaired but fast forward 5 years and some renters and I'm not sure what happened. The small divot had become a crater with a crack running away from it. AND then there was rust stain at the drain where they allowed water to drip. I hunted around Yelp and the internet and the BBB for a tub refinisher. And then I thought to call the general contractor who redid the bathroom in the other half of my double and she highly recommended Southern Refinishing. I called them and booked an appointment two weeks later and I wasn't really sure...was the guy just coming out to look at it or what. He arrived said he could take care of the problem right then or come back but that the bathtub would be unusable for 48 hours. They were done in less than an hour and it looks amazing (see my pictures). They were really professional and neat. *warning* the smell is potent. So you might want to complete this sort of project when you do NOT need to sleep in the next room. I think this would be the case for any company used.

    Not professional. They do warn you to expect 4-6 weeks to get service. I contacted them in…read moreDecember. I was told to contact them again after the holiday which o did. Several weeks go by and I received the same generic text with their pricing. I specifically asked if they could book my service now 2 and a half months after the initial request. Got another generic text with pricing telling me to let them know if I had any questions. Good luck speaking with someone.

    Paul Davis Restoration of Acadiana

    Paul Davis Restoration of Acadiana

    (2 reviews)

    The communication was absolutely terrible. There was set back after set back when it came to…read morefinishing in a reasonable amount of time. The actual result turned out well, but I do NOT recommend using this organization. We only used them, because the insurance agency suggested to do so.

    If there were negative stars for ratings, I'd be selecting those. It's hard to imagine a more…read moreincompetent bunch of folks than these. With the sole exception of their PM named Colby, there is no one at this organization that understands quality or customer service. Quite literally, everything they touched in our house they screwed up. A simple reconstruction of a bathroom and hardwood floors that was supposed to take 4 weeks, has now gone on for well over 4 months, and it is still not finished. The job was supposed to be finished by the end of August, then by Halloween, then by Thanksgiving, then before Christmas...and now we just got word that it probably won't be finished before the end of January, because their cabinet guy can't get to a couple of doors he screwed up until then. The hardwood floor they were supposed to replace was originally done by a true craftsman that was proud of his work. It has now been replaced by a floor that sounds hollow in spots and has boards that were cut unevenly, crooked, and every other possible mishap you could imagine. The bathroom cabinets formerly of high quality are now C grade cabinets. The vanities are still not in, because the cabinet guy didn't build the doors correctly, so they wouldn't open (go figure). The marble counter tops have been rebuilt 3 times to accommodate under-mount sinks, and after the third miss, we just told them to put top-mount sinks on just to get the bathroom working again (3 months without a working bathroom shared by 4 kids is way too long). The painter put latex paint on top of oil based paint, which (as most know) resulted in almost immediate pealing of the paint. He also got paint all over the carpet and virtually every outlet and switch, not to mention the drip spots on the wall and the lousy drywall and floating job that created bumps and lumps all down the hall. We eventually had to fire their painter and hire our own. Now, we will have to fire their cabinet maker and hire our own. In fact, we will probably have to fire the whole crew, lawyer up, and bring in an entirely new team to finish the job. So, if you're looking to have quality work done and expect it done in a timely manner, run from these guys. It's a wonder they're still in business. If you have suggestions for someone who does quality work in this area, let me know. I'm just stunned at how bad these guys are.

    David's Custom Flooring - tiling - Updated May 2026

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