I wanted to replace carpet in my three bedrooms and wanted vinyl in my living room. They did a…read moregreat job! Great customer service, quick install, and good prices! It's family-owned and everyone's extremely nice!

My "contractor" referred my husband and I to this company for our laminate flooring and tile. The…read moreowners appeared to be very helpful when I went in to make my selections. My problem is that when we went in to place our order they showed me a padding for the laminate that they said was the best you could buy and that they were giving it to us at a discount. Before we placed our order I asked about their return policy. I explained to them that I had recently had a bad experience with Holmes Building Materials so before I spent the large sum of money necessary to purchase the flooring I wanted to be sure that I could return any extra. Both the owners, husband and wife, told me that I could return the flooring, not a problem. I took them at their word (huge mistake) and made the purchase. The first red flag came when the flooring was delivered by my "contractor" and the padding did not match the one they showed me in the store. When I brought this to their attention they insisted that the padding I received was just as good as the one they showed me in the store. However, I noted that the one I received was not nearly as thick as the one they said I would receive. (The wife took pains to show me how thick the padding was). They did not adjust my invoice to reflect the cost of the new lower quality padding and when I asked them about this they said that they were the same price. They already had my money so I felt that I was the victim of a bait and switch. The next problem came when we realized that our "contractor" purposely told us we needed more tile and flooring than was necessary in order to charge us more per square foot. We were left with about six extra boxes of both. I immediately called the store and asked about returning the extra boxes and they told me that I could not return them because they were special order. Everything in their store would be a special order. They do not have space for large a inventory. I told them that they did not say that when I asked about returns before making the purchase then they said that they only accept returns if the mistake in measuring was theirs. They lied to and cheated us. I will never do business with them again. I will only do business with stores that will accept returns like Home Depot, Lowes and Floor and Décor. Smaller stores like this will mislead and cheat in order to get your business.

Floor Trader of BR and Dakota were great. He perfectly…read morematched a piece of carpet that I brought to him. The entire process of purchasing my carpet and getting an installer was quick and easy. I can't say enough good things about my whole experience with Floor Trader of Baton Rouge.

Dakota the store manager is the absolutely best! Highly recommend this place for any renovations!…read moreThey do flooring, carpet, backsplash, tile, cabinets, and countertops AT AFFORDABLE PRICES!!

This will be the last time I use Halpins for flooring, although the end result was good, it wasn't…read moreworth the amount of stress dealing with them. The Installation people were what made this experience horrible. I had to constantly call them to try and schedule (which took weeks, I had to call the customer service rep multiple times to get them to help only for it eventually lead to my request being handed to the owner to finally get it scheduled), once I finally got it scheduled they cancelled on me multiple times due to other projects taking longer than expected. I never got a call back to reschedule and AGAIN had to leave multiple voice messages to get them to finish what they started, finally someone from installation showed up only to as me "Whats wrong with it?", Me: "Theres no trim on it..." Installer: "oh... I think they sent me to the wrong house, yeah I dont have the stuff for this..." SO. FRIKKING. FRUSTRATING. They apologized of course, but I am done with them. Halpin's was great up until you deal with the Installation part, and they do a great job when they do finally show up, but the amount of stress just wasn't worth it when I can easily go somewhere else for just as good results.

We came in close to closing on a Saturday. The staff was very eager to assist us, no rush. They…read morewere all very helpful and knowledgeable. The selection is great, found the perfect bathroom tile! We didn't order yet, but was told it only takes a couple days to a week, which is awesome! Can't wait to go back and finish our project with their help! The price was great as well!

Just finished having living room, foyer, and kitchen floors installed with new flooring. Thanks…read moreFloor Store for a fabulous job. Everyone was very professional with great customer service. The price was very reasonable. I would highly recommend their team for all your flooring needs.

From the owner: Since 1984, The Floor Store Carpet One has been your locally owned Denham Springs, LA flooring…read morestore for great service and quality carpets, wood flooring, floor tiles, vinyl, and waterproof flooring in a wide range of colors and prices. Our expertise spans beyond flooring. We also offer kitchen and bath renovation services as well, including countertops. Visit us online or in-store and allow our team of experts to assist you from your project's inspiration to installation.

One of the best in the iron,sheet metal,welding,fencing,etc. Business. Tim and Casey,owners of Iron…read morecat construction are easy and fun to work with. They don't play around but they aren't afraid to answer any questions,very personable.

From the owner: At Iron Cat Construction, we're committed to delivering exceptional customer service and a superior…read moreproduct. With over 40 years of combined industry experience, we specialize in ornamental iron, sheet metal, and all general construction. Whether a simple fix or complete renovation, you can sit back and relax knowing we'll take every consideration to ensure your comfort and safety while remodeling is underway. With careful craftsmanship and sensible pricing, the Iron Cat team guarantees our work and your satisfaction.

Beautiful selection of flooring, excellent professional service and great prices. Olivia had great…read moretaste and advised me on beautiful selections. I loved the colorful welcome mats you can purchase and the proceeds of go to fight breast cancer.

The staff were excellent at helping me find exactly what I needed for all of my flooring needs…read moreseveral times in 3 diffrent homes over the past 30 years. Their expeience & expertise was extremly helpful to choose the right flooring products to fit our needs. We are extreamly pleased with the quality and value of the flooring (wood, tile & carpet.) The service and quality installation was done on time. Any questions we had after they were glad to answer. The help educate us as how to take care of our beutiful new flooring. Its easy to tell that Lee is an expert. Wonderful experience. Sincerly Robert

We recently had flooring and a bathtub surround installed by Douglas Flooring. It was a great…read moreexperience and a pleasure dealing with Brenda. She was always available and responded to any questions we had in a very timely manner. The installer was very efficient and professional as well. The installation went very smoothly and there were no surprises related to the pricing of the job. I was always given itemized estimates and invoices. Our floors and bathtub look great and I would highly recommend Douglas Flooring.

I had Douglas Flooring help clean and repair my Family's Oriental rug in their Rug Wash. Their…read moreTechnician came to our house on time and picked it up and returned it after a thorough cleaning. Douglas Flooring help us identify the type of oriental rug we had, the materials it was made out of and how to continue to care for it so that my Grand Children get something nice just like I did. We were so impressed with the service that we are continuing to use Douglas Flooring's services for our other rugs in storage and to repair the cypress flooring in our home.

After placing our order on April 1, 2021, we were told we would be contacted the next week to set…read moreup installation. TWO MONTHS went by and we had still heard NOTHING. We called in to see what the delay was and were told they LOST OUR ORDER, but would get it in by that Friday (miracle of miracles.) So the parts came in last Friday, and they just sat there. It's been almost a WEEK again, and we still had not heard anything. When I called the salesman again, it was like they did not know nor care who we were. Finally, after putting us on hold, they came back and told us the part was in last Friday, so I asked when were they going to call about installation. The salesman (Mark Jordan) transferred us to voicemail for the installation department. We left our contact information. I immediately called back and asked to speak to the manager, who I was told was Larry Thibodeaux at the Greenwell Springs store (225)927-8741. When I called that number, a gentleman answered the phone and said Mr. Thibodeaux was not available, could he take a message. I gave him my first name and phone number. He then grilled me to find out who I was, because Mark had apparently tried to get ahead of the situation. When I gave him my last name, he told me he was with the installation department and was "just about to call you to set up your installation." He kept trying to get me to commit to a date, but I told him I wanted to speak with the manager first. It really is such a shame that they apparently don't care AT ALL for their customers... and they don't care if they mess up your order, or take forever doing it. TRULY, TRULY dissatisfied at this point and looking for other flooring installers. I'll see if I EVER get a call back from Larry Thibodeaux.....

This place is a joke. I was told they knew what they were doing and they installed my carpet…read morewithout a transition or threshold between the carpet and my wood floor. Now my carpet is fraying along that area. They send some guy named Raymond to come look at it. He didn't have the guts to call me back. He had the salesman Ron call me and tell me it was my fault by mopping the floor. They wanted to charge me $225 just to come do it the way it should've been done the first time. These people are a joke !! M